Apparently they did not log in the truck when I returned it because I received 4 calls from different people who were looking for the truck. I told each one that I already took the truck back, on time. They ended up charging me another $75 and I don't know why!
Amy Y
Mart 24/7
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Dahlonega, GA 30533
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
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- 1.5 es la calificación promedio de clientes
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The lady at the store said that she did not deal with uhaul, that I would have to do it online. After I continually told them that my truck was not on the lot, she said that she rented my truck earlier in the day. The guy at the store said that he did not deal with uhaul. Uhaul office talked with him on my phone because their phones were not working, and asked him to check a trucks in for me. The guy at the store went and wrote down the information of 2 of the trucks and started on a 3rd. I asked him to check in 1 truck so that I could leave, that I had workers waiting for me at a price of $125 a hour. The store guy said it will not take me long and continued writing information on a 3rd truck. He entered the information but it was wrong. The guy from the uhaul office convinced him to correct it. He did not check me out he just gave me a key. It took over an hour for me to get the truck. Calib at the uhaul office was wonderful helping me on the phone for 1hour and 21 minutes. The store however was horrible and extremely rude.
Lorrie MThe key drop box was broken which made me have to look for the store owner. He was rude and demanded I move the truck three times to be parked exactly as he wanted it. I had parked it out of the way and he refused to take the key from me to allow me to leave until I parked the tires on a tread mark in the dirt. I would not pick this drop off spot again.
Sabrina GWhen I reserved my usual I ordered an appliance dolly, furniture dolly, and two dozen blankets. None of that was available nor was I notified. I had to move without the equipment I needed. There were no uhaul companies nearby that had it either.
Roy WGood people..Great follow up .
jeffrey f