The person that helped me (long gray hair) was very rude. I pulled up to the gate and hit the button. He came out and said the button didn't work, like I was supposed to know that. He said follow me. I did and then he seemed to get upset when I wasn't able to back the trailer in. He proceeded to tell me that the trailer was hooked up incorrectly. I told him the person at the Uhaul where I picked it up connected everything. I did not touch it. then he said there is something missing. I said there are blankets in the trailer. I had folded the ones I used ant the rest were in the original bags. He said I was supposed to bring them in the office before brought the trailer in. I said well nobody made me aware of that, I always fold them and leave them in the trailer. He rudely said I am telling you now and walked away. I wasn't feeling great and had some cramping in my side. he wouldn't help and walked away as I said. I have always had good service at this location, but not sure i would go back if I had to deal with someone like this guy,
DAVID D
Cy Fair Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Cypress, TX 77433
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Friendly and helpful staff. Easy online reservation. Seamless pick ip and drop off. Highly recommend this location.
Yvonne MLove this location! Great customer service.
hope cGreat job! Easy to pick up, easy to drop off! Takes some of the stress and worry out of a move when that part goes well. Thank you!
STEVEN GI had agreed to help U-Haul by picking up an auto trailer and taking it with me to Austin on my one way trip as I had scheduled a 10’ rental. I figured why not, I was going that way and then we would not need to also drive our car up and back. Everything was fine until we went to load our car. The spring latch that keeps the left ramp from being pulled completely out of the trailer was broken and did not catch the ramp so as we were loading the car it disconnected and trapped our car 1/2 way on the trailer with no way to move it in either direction. We had to call a wrecking service to assist with loading the car. It cost me more in time and money than the trouble we were compensated for by U-Haul.
Eric B