Customer Reviews for Cy Fair Storage
(U-Haul Neighborhood Dealer)

2,667 reviews

11650 Barker Cypress Rd   Cypress, TX 77433

(281) 213-3191

Office Hours

  • Mon-Sat: 9 am–5:30 pm
  • Sun: 10 am–3:30 pm

Services at this Location:

Contact Us

(281) 213-3191

11650 Barker Cypress Rd
Cypress, TX 77433

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5:30 pm
  • Sun: 10 am–3:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The location is very convenient to my home, and the staff is friendly and always willing to assist customers. About the equipment, the driver cabin looks old and uncleaned, and maintenance has not been performed for a long time.

Gerardo F 
Rating:
5.0

Customer did not leave a comment.

Peter D 
Rating:
5.0

The two ladies that helped me were FANTASTIC!

Troy W 
Rating:
5.0

Best place in Htown! No dealing with the app bs. Perfect for the old school like myself, friendly and with a get you taken care of type of mentality. Very rare nowadays, customer for life here 🤟

tony c 
Rating:
5.0

Truck made a loud whining noise while driving.

dalva a 
Rating:
5.0

GREAT SERVICE WOULD HIGHLY RECOMMENDED

MELISSA S  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Melissa S 
Rating:
1.0

The lady behind the counter was the rudest individual I’ve dealt with in a long time. I walked out and did NOT rent because of her horrific attitude! I’m sure she runs out a lot of business for you! The original lady I spoke to on the phone was very nice so I was pretty shocked when I dealt with the other nasty lady!

Bryan S  |  Overall Experience 
Rating:
5.0

Front desk was courteous even under pressure by customers on the phone as well as in the store.

James E 
Rating:
5.0

Crystal was great. Very helpful. Even when other customer was late in returning trailer I reserved she was professional and did everything she could.

Jeffrey H 
Rating:
4.0

Customer did not leave a comment.

Jonathan C 
Rating:
5.0

Customer did not leave a comment.

Thomas P 
Rating:
5.0

Customer did not leave a comment.

Keith H 
Rating:
3.0

Friendly staff. They did not want to unhook my trailer during return. They were expecting me to unhook and move it.

rohit n 
Rating:
5.0

Crystal and the team T Cy Fair Storage were friendly and supportive during my repeated visits. Thanks for all your help!

Gian D  |  Overall Experience 
Rating:
5.0

Crustal and the team at Cy Fair Storage were very helpful and friendly.

Gian D 
Rating:
5.0

Kathy was very helpful and friendly

frederick p 
Rating:
5.0

None

francisco r 
Rating:
3.0

Customer did not leave a comment.

Dominic C 
Rating:
5.0

Great experience. Super friendly staff and quick service. A+++

JOHN B 
Rating:
5.0

None

francisco r 
Rating:
5.0

Customer did not leave a comment.

nathan k 
Rating:
4.0

Customer did not leave a comment.

Fabrice J 
Rating:
1.0

Entrance is not equipped to handle customers. Receiving and returning was a challenge. Need better communication and organization.

April R 
Rating:
5.0

Customer did not leave a comment.

huy n 
Rating:
5.0

surge brakes had a leak

Kendall B 
Rating:
5.0

Customer did not leave a comment.

bruce b 
Rating:
5.0

second time here, both times pleasant. No long waits, in and out and friendly staff

Toni W 
Rating:
5.0

Customer did not leave a comment.

Emily T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amos O 
Rating:
4.0

Reserved an appliance dolly days in advance. Wasn’t notified until I arrived that it wasn’t available

Alan V 
Rating:
5.0

Customer did not leave a comment.

leonard c 
Rating:
5.0

Customer did not leave a comment.

Ian L 
Rating:
5.0

I have never had a bad experience here. The staff is nice and the equipment is always top notch.

DAWN C 
Rating:
4.0

Customer did not leave a comment.

Bruce J 
Rating:
5.0

Customer did not leave a comment.

Tanya B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deepinder M 
Rating:
5.0

very helpful staff.

Jeremy W 
Rating:
5.0

Customer did not leave a comment.

Nancy B 
Rating:
5.0

Customer did not leave a comment.

Alana M 
Rating:
5.0

These ladies were professional and made my rental experience easy. I would recommend them over any location.

Wondietra J 
Rating:
5.0

Customer did not leave a comment.

Keagan O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marshall F 
Rating:
5.0

Excellent service and location. Always accommodating and do a good job.

Dianne M 
Rating:
5.0

Customer did not leave a comment.

Nia R 
Rating:
5.0

Customer did not leave a comment.

Yvonne G 
Rating:
5.0

Customer did not leave a comment.

William D 
Rating:
5.0

Customer did not leave a comment.

Sivasankararao K 
Rating:
5.0

Customer did not leave a comment.

Tamara N 
Rating:
4.0

The employees were knowlegeable, friendly, attentive, helpful, and communicated well. What keeps this location from being excellent is the limited space outside the gate (there is good space inside the fence and a more than sufficient turn around area) and the traffic on Barker Cypress is very bad (at time it back ups from the light on Queenston making it excessively difficult to exit). Also, exiting and going south on Barker Cypress is difficult - I ended up going north and taking a right Queenston then looping back to Barker Cypress using Cypress North Houston

Mary M 
Rating:
3.0

Customer did not leave a comment.

Mark B 
Rating:
5.0

Customer did not leave a comment.

Errol B 
Rating:
3.0

Only 1 associate handling check in and truck delivery. It was very slow process with multiple customers waiting their turn.

Claude M 
Rating:
3.0

Customer did not leave a comment.

John B 
Rating:
5.0

Customer did not leave a comment.

karen p 
Rating:
5.0

amazing staff, equipment worked great.

Kristen P 
Rating:
5.0

Customer did not leave a comment.

Jesus R 
Rating:
3.0

Booked a trailer and an appliance dolly. When we arrived to pick up, was told they had run out of appliance dollies. very disappointed that we had to go out and purchase additional equipment when we had reserved it thru UHaul. Why bother with online reservations if you are just going to check out equipment to whoever shows up and asks for it regardless of reservations others have made?

Kelly B 
Rating:
5.0

Excelent service and equipment

Robinson E 
Rating:
4.0

Customer did not leave a comment.

John M 
Rating:
5.0

Brenden was fantastic

matt b 
Rating:
5.0

The gentleman that attended us was very respectful and professional. Very happy with customer service. Will recommend.

Nalda c 
Rating:
5.0

Customer did not leave a comment.

Ali G 
Rating:
5.0

Brandon (I believe that was his name) was the utmost professional, helpful, prompt & polite customer service. Seamless check in and check out.

Dennis F 
Rating:
5.0

Great service thru the whole process

todd m 
Rating:
5.0

Customer did not leave a comment.

MARSELENE C 
Rating:
5.0

The return was very pleasant and easy. The location was very clean and organized.

Betsy R 
Rating:
5.0

Everything went smoothly.

James S 
Rating:
5.0

Customer did not leave a comment.

Thuan T 
Rating:
4.0

Customer did not leave a comment.

VERNON S  |  Overall Experience 
Rating:
4.0

This rating survey is kind of useless. A client makes the reservation online either through a computer or on the U-Haul ap and then the client goes to a location where they check your driver's license and hand you the keys to a vehicle, and the client inspects the vehicle and denotes issues on a text and drives off. At return after hours the client parks the vehicle in one of three available spots and drops the key in a drop box. The next day a representative moves the vehicle (that was left clean and fueled, otherwise you are billed a cleaning fee or gas charges) back into the available vehicle line, then pushes a button and the client is emailed the receipt. Are we to rate the location on less than 3 minutes of actual human to human contact?

Scott G 
Rating:
5.0

Customer did not leave a comment.

ivan a 
Rating:
5.0

Customer did not leave a comment.

Gunjeet B 
Rating:
5.0

Always the best choice if for U-Haul, moving supplies, and Storage💓

CRYSTAL M 
Rating:
5.0

Simply the best. Always willing to go the extra mile. Brandon, Crystal and owner John were always available. Had storage for 2 years, Wishing them well

gary l  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Randy R 
Rating:
4.0

Only item was my rental was not accessible until the store opened but it worked out fine.

David W 
Rating:
5.0

Kudos to your operator Brandon! I got to the office at 6 pm, due to traffic and not knowing there was a time limit, and the manager stop me right at the front desk saying that they dispatched until 5 30 pm and that it won't be possible for me to get the equipment (all this without taking her eyes away from her computer). Brandon, dedicatedly kept talking to me, giving me a nice treatment and going beyond to fulfil my need of having a rental that day. He even stayed a few minutes after six to give me the unit, with a very nice attitude. I tried to engage manager again with some chit chatting and there is when I got a smile from her. So it wasn't that bad at the end.

Edsel O 
Rating:
5.0

Customer did not leave a comment.

Lisa S 
Rating:
5.0

Awesome customer service!

Kimberly G 
Rating:
5.0

Customer did not leave a comment.

ISSA L 
Rating:
4.0

The only problem was the fact that it’s not available 24 hrs but other than that amazing.

Jenny V  |  Overall Experience 
Rating:
5.0

I put in the wrong date for pickup, but Cy Fair Storage was able to accommodate me with a trailer for the date I needed it. Very professional and great personality.

John L 
Rating:
5.0

I have been doing business with this location for years. The professionalism at this location keeps me coming back. Fantastic job!!!!

Mauro P 
Rating:
5.0

Customer did not leave a comment.

Colin C 
Rating:
5.0

Customer did not leave a comment.

James L 
Rating:
5.0

Customer did not leave a comment.

todd t 
Rating:
5.0

Customer did not leave a comment.

Sean P 
Rating:
4.0

Customer did not leave a comment.

Ryan H 
Rating:
5.0

Customer did not leave a comment.

Alejandro C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David M 
Rating:
4.0

Customer did not leave a comment.

Mark R 
Rating:
5.0

Customer did not leave a comment.

Marcel B 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
3.0

Customer did not leave a comment.

Aveanna R 
Rating:
5.0

Customer did not leave a comment.

LEE E 
Rating:
1.0

horrible experience will be submitting a complaint to corporate office and better business bureau

Alesia W 
Rating:
5.0

Customer service was excellent

Carl G 
Rating:
5.0

Customer did not leave a comment.

calvin g 
Rating:
5.0

Crystal, Brandon, & DJ were extremely service oriented and were very helpful every time I needed them. Jeremiah even showed up at 11:00 at night when my movers were running late to move my furniture in the Storage. I felt the facility was always watching or monitoring my furniture.

LARRY T  |  Overall Experience 
Rating:
5.0

Cy-Fair Storage has the best customer service I have ever seen.I have been renting storage units for years. The property is extremely clean, especially the climate controlled buildings. Security is obviously a priority for this facility. They walk the entire property a few times a day and have associates outside as well as inside the office the larger part of the day. The office manager has gone above and beyond to make sure all customers are well informed about this facility and the benefits offered that do not exist in other locations. Keep up the great work!

Rene R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tran A 
Rating:
2.0

The truck I received did not have a functioning AC and I was told that the gas was at 3/8 of a tank but it was a little less than 1/4 of a tank. The location was great but the rental itself was no pleasurable because of no AC. When mentioned to staff members, the only response I got was “oh my God”. There were no offers to compensate me for the miserable drive.

Hang N 
Rating:
5.0

Always helpful & would recommend this establishment to all my friends & family.

LARRY T 
Rating:
5.0

none staff was very friendly and professional and the most important fast with the services provided

Juan M 
Rating:
4.0

Customer did not leave a comment.

Donald C 
Rating:
5.0

Friendly staff. DJ was very helpful. Van was clean. There was no wait time. I will use this location again in the future.

Karen W 
Rating:
4.0

The people here are very attentive. Uhaul has made the rental process very convenient. Parking is certainly an issue with this and a lot of Haul facilities. The photos on the inspection page should be updated. The equipment is not in new condition anymore. One of the tie down ratchets was difficult to operate. I informed the tech and hope he checked it out.

Michalah C 
Rating:
5.0

Customer did not leave a comment.

Leah N 
Rating:
5.0

Customer did not leave a comment.

HILDA S 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

Customer did not leave a comment.

Eduardo L 
Rating:
5.0

The team here was really nice and helpful throughout the whole process of getting a unit. I’m really happy with the service and will recommend this place to friends.

harman a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gayle S  |  Overall Experience 
Rating:
5.0

Well run by friendly and "ofter present" staff. More personal touch than one expects.

Mike D  |  Overall Experience 
Rating:
5.0

Great place to store your stuff!!

MARK C  |  Overall Experience 
Rating:
3.0

Great place to have your storage unit if you want the rates raised all the time. Also, please do not let employees tell customers they will give them a lower rate and then not honor. I was able to find a brand new unit next to my house for 51.00 cheaper and it’s larger

Kenneth P  |  Overall Experience 
Rating:
5.0

Cyfair Storage was very easy to work with. The staff were helpful. The manager Crystal was outstanding. She took the time to change my reservation to a larger unit even though it was after closing. I was very thankful because I had a truck full of furniture. Thank you so much for being so accommodating and friendly.

Ivory L  |  Reservation 
Rating:
5.0

The front desk lady very nice

stella i  |  Overall Experience 
Rating:
5.0

Had 2 units and a parking space here for years until we recently moved and had to relocate closer to our new property. Crystal and the guys are amazing here. So easy to work with and the place always looks clean and safe. Highly recommend.

Amy d  |  Overall Experience 
Rating:
5.0

Thank you! Everyone was very easy to work with. We got two units, easy to access getting in and out, loading and unloading. Office staff was always nice and able to answer questions when we had them.

Jamie W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pete R  |  Overall Experience 
Rating:
5.0

Ease of reservation and ease of access to store and pick up! Great communication too!! Everything went smoothly!

Kim B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole T  |  Overall Experience 
Rating:
5.0

the office manager she was very good

Steven J  |  Overall Experience 
Rating:
5.0

Great people! great place!

thomas h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antonio C  |  Overall Experience 
Rating:
5.0

Great facilities and close to my business!

Kevin P  |  Overall Experience 
Rating:
5.0

THE BEST!!!

no n  |  Overall Experience 
Rating:
4.0

Hated to leave but price increases were too much for my small business to continue to absorb.

Brenda N  |  Overall Experience 
Rating:
5.0

Really appreciated the professionalism of this storage facility. For 10 bucks extra you can get 24/7 access to your unit. Office is open 7 days a week and they always answer the phone. The facilities were safe, kept clean, lighting inside unit was sufficient. Moving out was easy breezy as well. So much enjoyed keeping our stuff here during a stressful move. Thank you!

kylena p  |  Overall Experience 
Rating:
5.0

Staff was very helpful and friendly Crystal McCombs was so sweet if I have to pack up and move again this will be the place I’ll store all my things!!

katerria w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roylene C  |  Overall Experience 
Rating:
4.0

The unit was good, secure, and clean. My only complaint is that after the first 7 months they raised my rate by $30 or $40ish a month (something like a 40-60% Increase, I don't remember the original rate) and I was on a year lease. Now, the lease allowed for it, and it may very-well have been influenced by my tardy payments on a few months, but I wasn't given a reason that I recall. Either way, be aware that happened to me and could happen to you. But other than that, facilities were good and a convenient location, if not a little tight to get into, and comparably priced to other units in the area.

James M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elisha A  |  Overall Experience 
Rating:
5.0

It was a true blessing doing business with Cy-fair Storage. The consideration of the staff during my financially difficulties was above and beyond reasonable expectations. I would recommend them to anyone.

Charles R  |  Overall Experience 
Rating:
5.0

Cristal was a superstar customer representative. She made this very painful experience a pleasant one.

BARBARA B  |  Overall Experience 
Rating:
5.0

The storage was amazing! Great service and the people are always friendly and very accommodating! Highly Recommend this place.

Kristin D  |  Overall Experience 
Rating:
5.0

Best uhaul location, great staff, always willing to help. Easy to work with.

Eric H  |  Overall Experience 
Rating:
5.0

Cy-fair storage was everything that I was searching for and more. The manager was so helpful and the facility was very nice and clean

JANIECE C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mona f  |  Overall Experience 
Rating:
5.0

The staff was always friendly and polite.

charles l  |  Overall Experience 
Rating:
5.0

Service was great/ prices were great! No complaints

Velarice W  |  Overall Experience 
Rating:
5.0

We rented a 10 x 15 climate-controlled space for my daughters' college apartment furnishings after graduating. The unit worked perfectly for us. The units are well maintained and secure.

CYNTHIA M  |  Overall Experience 
Rating:
5.0

I had a great experience with your buisness, and your people are very profesional and friendly! Thank you for your buisness.

CARLOS F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER W  |  Overall Experience 
Rating:
5.0

Thank you for providing me with a place to store my equipment.

Kenneth M  |  Overall Experience 
Rating:
5.0

I moved out as my home purchase fell through they couldn't pass the credit check. So lesson learned. If I need storage services I will be back. It was close to home and was the best priced place around here. They did raise their rates at the 1st of this year, so I will have to do my do diligence to make sure I get the best deal in the area. I'm not going to look all over Houston but in my general area. I also bought all my boxes and tap and moving stuff from them.

David L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael l  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

magdalena m  |  Overall Experience 
Rating:
5.0

Crystal, the manager was always so kind and helpful. She is the best!

CINDY C  |  Overall Experience 
Rating:
5.0

Had not issues with this location throughout our contact

doris h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rafael p  |  Overall Experience 
Rating:
5.0

Krystal is awesome! They are so accommodating!

Marie c  |  Overall Experience 
Rating:
5.0

Cy-Fair Storage is clean, organized, and well-secured.

jamie h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janier G  |  Overall Experience 
Rating:
5.0

Very good... Thank you

Adam R  |  Overall Experience 
Rating:
5.0

Great staff , friendly and helpful.

Tom C  |  Overall Experience 
Rating:
5.0

Very satisfied

Sabahudin B  |  Overall Experience 
Rating:
5.0

Great service and nice location

DWIGHT C  |  Overall Experience 
Rating:
5.0

Great service, clean facility. I have rented from hear atleast 5 times and highly recommend them!

Terry T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angelica R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMIE G  |  Overall Experience 
Rating:
5.0

I have been a custome of Cy-Fair Storage both fpr work and personal use for over 9 years now. The staff and ownership have been npothing but top notch and from a customer service perspective and have assisted me with renting U-Haul trucks on multiple occasions. They are quick to assist and accomodate any special requests or answer any of my questions. In 4+ years of receiveing packages for my business storage, I have not had a single issue/problem getting the things I need delivered inside my unit (that is a big complaint from many of my colleagues that do not live in the Cypress area. There is a reason they were voted best in the Cypress area.

Michael A  |  Overall Experience 
Rating:
5.0

Great place. Clean and staff are helpful.

Tony C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AMY B  |  Overall Experience 
Rating:
5.0

Great facility and location. Staff is knowledgeable, friendly and accessible. We will definitely use for our storage needs in the future!!

Ann D  |  Overall Experience 
Rating:
5.0

The customer service is outstanding from the front desk and also the gentlemen responsible for the U-Haul rentals. Price is a bit elevated and the Barker Cypress location is a bit cumbersome to maneuver around but I would highly recommend Cy-Fair Storage to others. Facility is always clean and operational.

Steven M  |  Overall Experience 
Rating:
5.0

I highly recommend CY-FAIR storage to anyone that is in need of storage and wants to feel like their items are safe and secure. everyone is extremely helpful and friendly and makes you feel like family.

Valerie P  |  Overall Experience 
Rating:
5.0

Staff is rude and disrespectful. They need training in customer service.

Thomas H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessica k  |  Overall Experience 
Rating:
5.0

All around great!

MARI-GUIA L  |  Overall Experience 
Rating:
5.0

The friendliest and professional staff not to mention an impeccably clean and protected facility makes this a must for RV storage.

Frederick G  |  Overall Experience 
Rating:
5.0

Everything was fantastic

Rhett B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark S  |  Overall Experience 
Rating:
5.0

I'm disappointed with the service provided and how they manage to not communicate with the customer in regards to the regulations of the company as well they need more staff to better serve customers.

Diana G  |  Overall Experience 
Rating:
5.0

Always a great experience

kyle c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

erica g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jane S  |  Overall Experience 
Rating:
5.0

My 2020 RV WAS STOLEN IN YOUR FACILITY ALSO OTHER VEHICLES WERE STOLEN ALSO. Not a secure site. Also our storage container was broken into. Bad security. The people that stole our cougar 2020 RV have a rental site there also, and you continue to let them rent there. Also the same people stole a car two weeks later, so this is a bad site to rent from.many complaints but nothing done about it. You should be liable for our loss. Thomas Mandarino

THOMAS M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMIE H  |  Overall Experience 
Rating:
5.0

Crystal was awesome!

Nicole R  |  Overall Experience 
Rating:
5.0

My only issue it a 10 day notice, if I don't give a 10 day notice then I have to pay next months rent. So if I pay next months rent you should be able to rent that space until the end of the month. I think that's called double dipping, you are collecting rent on the same space from two different people.

Stanley K  |  Overall Experience 
Rating:
5.0

Excellent place!

Emily S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roland H  |  Overall Experience 
Rating:
5.0

Gave a 5 star rating on Google.

PATRICK T  |  Overall Experience 
Rating:
3.0

.

Joshua W  |  Reservation 
Rating:
5.0

Very professional and personable. The office is clean and up to date. No wait time. Paperwork is done swiftly. Crystal is the best. Very efficient. Would definitely do more business with them.

Melvin M  |  Reservation 
Rating:
4.0

Johnathan was very helpful

Keisha S  |  Reservation 
Rating:
5.0

Good facility

Juan V  |  Reservation 
Rating:
5.0

Good eveything; really think they went overboard when we vacated the unit and they called the next day and inquired as to if anything was wrong. They had noticed our unit was unlocked and empty.

Larry G  |  Overall Experience 
Rating:
5.0

The staff was professional,helpful,and friendly.The storage, restroom,and grounds were well maintained.The facility is secure with good lighting for night vision.Thank You,M.Credit

marion c  |  Overall Experience 
Rating:
5.0

Great Friendly Staff. Very secure

Joseph E  |  Overall Experience 
Rating:
1.0

I did not move in or sign any leases ...disapointing

Erica S  |  Reservation 
Rating:
3.0

Read your contract fully.

RODNEY B  |  Overall Experience 
Rating:
5.0

Very Friendly!

NORTHER G  |  Overall Experience 
Rating:
5.0

Great Facility

SCHAWANDA T  |  Overall Experience 
Rating:
5.0

Great storage place and service!

Cara B  |  Overall Experience 
Rating:
4.0

What started out to be 6 month, when they first opened to, I lost count of years...the only issues I ever had was water one from harvey (lower case intended) and one from roof leak get water ins.

EMORY D  |  Overall Experience 
Rating:
5.0

Awesome experience.

MATTHEW M  |  Overall Experience 
Rating:
5.0

This is the finest storage facility we have ever used! The staff goes over & above to help you! Will definitely recommend to my friends & family!!!

PEGGY C  |  Overall Experience 
Rating:
5.0

The reason we moved to another storage facility was to secure a unit above ground level. We lost two-thirds of our possessions in the Hurricane Harvey flood.

STUART R  |  Overall Experience 
Rating:
5.0

We used Cy Fair Storage for 10 months in between moves. Staff is very friendly & helpful. The unit was very clean & safe. I would recommend Cy Fair Storage!

DEBORAH H  |  Overall Experience 
Rating:
5.0

Thanks Crystal!

DENEKA C  |  Overall Experience 
Rating:
5.0

The service was fine. The space that would have been best for me was already occupied. I ended up finding a facility with larger spacing and closer to my home.

Privacy R  |  First Impressions 
Rating:
5.0

Amazing facilities, staff went above and beyond. So proud to support fellow veterans. Simply superb!

Privacy R  |  First Impressions 
Rating:
3.0

Never moved in

Privacy R  |  First Impressions 
Rating:
3.0

We had to cancel unfortunately because the faculty was closed due to the flood. Will check in with them the next time

Privacy R  |  First Impressions 
Rating:
4.0

Staff was very professional and helpful. Facility is clean and in a great location.

Privacy R  |  First Impressions 
Rating:
4.0

Friendly staff, clean facility. Took care of me right away.

Privacy R  |  First Impressions 
Rating:
4.0

The staff and everyone I talked to on the phone and in person were very helpful, friendly and knowledgeable of my needs.

Privacy R  |  First Impressions 
Rating:
5.0

Unit was ready and clean. Employees were extremely helpful.

Privacy R  |  First Impressions 
Rating:
5.0

The young man who helped us was wonderful. He was extremely knowledgeable and helpful. The unit was clean and easily accessible.

Privacy R  |  First Impressions 
Rating:
5.0

This is a company that truly cares about their customers. On my move-in day they were willing to stay open late for me to get checked in. When I arrived I was greeted with friendly and happy faces.

Privacy R  |  First Impressions 
Rating:
4.0

I just moved in yesterday and the facility seems nice. Of course I have only been in there one day. The staff was friendly and Deb was nice enough to lend me their dolly to get moved in.

Privacy R  |  First Impressions 
Rating: