I have rented from this U-Haul location several times. The staff is very helpful to help you with what you need. Vehicles are always clean and ready to go when we arrive. I would recommend this location to anyone .AUSTIN S.
Customer Reviews for Cy Fair Storage
(Distribuidor de U-Haul del vecindario)
Cypress, TX 77433
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- sáb.: 9:30 a. m. - 5:30 p. m.
- Dom.: 10:30 a. m. - 3:30 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very friendly, quick service.GEORGE A.
El cliente no dejó un comentario.Tracy A.
Great service and nice locationDWIGHT C. | Overall Experience
Same with drop off. The young man who helped me was also impressive. Will rent again. , no doubt.SAMUEL G.
The manager is very accommodating and great to deal with. I use this facility particularly for the service I receive every time I use them. Thank you staff!!PAUL L.
El cliente no dejó un comentario.LEE R.
El cliente no dejó un comentario.William W.
The location is inviting, with a comfortable Texas themed waiting area. The staff member was very courteous and provided prompt service. The only slightly off-putting item was the 'social distancing' barrier keeping you several feet back from the desk, but fortunately this was the only evidence of the insane Covid fear that has gripped much of the world.John R.
El cliente no dejó un comentario.KIMBERLY P.
El cliente no dejó un comentario.SANTIAGO A.
El cliente no dejó un comentario.Jeanine W.
El cliente no dejó un comentario.Sukanta D.
Check in was very quick. The wait time for the actual truck was a long.CHARLES S.
El cliente no dejó un comentario.MELODY C.
Extremely helpful beyond what I ever could have expected!PETER C.
Great service, clean facility. I have rented from hear atleast 5 times and highly recommend them!Terry T. | Overall Experience
El cliente no dejó un comentario.Angelica R. | Overall Experience
El cliente no dejó un comentario.JAMIE G. | Overall Experience
This location was extremely helpful and nice. Would 100% recommendAmy D.
Met me outside for a smooth drop off.Chauntevia N.
El cliente no dejó un comentario.CHARLES J.
Everything was super easy, from the online â€œpaperworkâ€ to the guy that hooked up the trailer for me.ANDREW F.
The gentlemen working displayed great customer service he made the process easy.Farrand W.
El cliente no dejó un comentario.BRENDA T.
El cliente no dejó un comentario.Julian G.
El cliente no dejó un comentario.JESSICA H.
Friendly & quick customer service.Norman F.
Excellent customer service. Staff always polite and helpfulTAMU S.
I have been a custome of Cy-Fair Storage both fpr work and personal use for over 9 years now. The staff and ownership have been npothing but top notch and from a customer service perspective and have assisted me with renting U-Haul trucks on multiple occasions. They are quick to assist and accomodate any special requests or answer any of my questions. In 4+ years of receiveing packages for my business storage, I have not had a single issue/problem getting the things I need delivered inside my unit (that is a big complaint from many of my colleagues that do not live in the Cypress area. There is a reason they were voted best in the Cypress area.Michael Anthony R. | Overall Experience
Great place. Clean and staff are helpful.Tony C. | Overall Experience
El cliente no dejó un comentario.Alton J.
fast and easy.STEVEN F.
They were very helpful!Matthew R.
It is very hard to recognize this place as a uhaul rental/return. That is the ONLY reason I gave this an average rating. It is a busy street and basically all you see is a storage rental place...if it wasn't for the SMALL U-haul flag we saw the second time around I never would have found it. U-haul needs more return places in Cypress, TXJAMES F.
El cliente no dejó un comentario.LARRY L.
El cliente no dejó un comentario.Jeffrey G.
El cliente no dejó un comentario.Brian T.
El cliente no dejó un comentario.JONATHON S.
1. Have more staff as I stayed there for 30 minutes waiting in line. 2. Staff should treat all customers equally. 3. Staff should not rudely interrupt customers when they are asking questions.Kelly R.
El cliente no dejó un comentario.francisco O.
El cliente no dejó un comentario.ANDREW S.
The entire process was seamless!FREDRIC W.
It was an awesome experience. Thank you !NFOR N.
My truck had a check engine light and I was stuck in the heat for two hours while waiting on a tech to show up. Not happy at all. And, as such, I was late getting back home.MARK C.
El cliente no dejó un comentario.SEAN S.
El cliente no dejó un comentario.KATHERINE E.
El cliente no dejó un comentario.Patricia W.
El cliente no dejó un comentario.LARRY M.
El cliente no dejó un comentario.ROSLYNN L.
El cliente no dejó un comentario.GLENN G.
Everything was good!LAWRENCE C.
El cliente no dejó un comentario.Stacy J.
El cliente no dejó un comentario.SHONDRA T.
Got charged a cleaning and wrong location fee! Did not specify a location to drop off ðŸ˜¡Jessica C.
El cliente no dejó un comentario.MICHELLE W.
El cliente no dejó un comentario.AMY B. | Overall Experience
El cliente no dejó un comentario.ADRIAN V.
El cliente no dejó un comentario.GARDHI P.
El cliente no dejó un comentario.TRAVIS P.
El cliente no dejó un comentario.TIMOTHY B.
El cliente no dejó un comentario.Paul T.
I appiled my certificate to my rental while making the reservation online but the certificate was not noted as being applied when I picked the trailer up. My fault for not remembering and paying at the counter but this is twice now that my ceritficate did not post when making a reservation.john W.
Great facility and location. Staff is knowledgeable, friendly and accessible. We will definitely use for our storage needs in the future!!Ann D. | Overall Experience
El cliente no dejó un comentario.DANIEL G.
Only hitch(pardon pun) was I got sent to different place to pick up trailer. Other than that all was good.mark J.
Fantastic serviceMatthew I.
El cliente no dejó un comentario.Nicolas P.
El cliente no dejó un comentario.Jimmy B.
El cliente no dejó un comentario.Margaret H.
El cliente no dejó un comentario.RAUL M.
Made the entire process very easy and convenient.KIMBERLY M.
Everyone is very professionalcarlos B.
El cliente no dejó un comentario.THOMAS E.
El cliente no dejó un comentario.Roger B.
The customer service is outstanding from the front desk and also the gentlemen responsible for the U-Haul rentals. Price is a bit elevated and the Barker Cypress location is a bit cumbersome to maneuver around but I would highly recommend Cy-Fair Storage to others. Facility is always clean and operational.Steven M. | Overall Experience
Google map directions takes you to the parking lot NEXT to the location. Maybe talk with Google about updating to actually take people to the front of the location.Laura B.
El cliente no dejó un comentario.timothy W.
After all my reservations were cancelled, this location came through and provided me with a rental just before close. Love this place.MINH N.
Brody and the other man (I think his name was John) we're both wonderful!! Brody was out in the rain helping me back the car hauler trailer into its proper spot. If I could rate them better than excellent I would!!JOHN H.
El cliente no dejó un comentario.Kent D.
Quick and easyDaniel S.
El cliente no dejó un comentario.Alexis S.
My only complaint is their hours of operation. 9-6 in the summer is tough for working people. I was there before 9 and had to wait for them to open then hunt someone down to unhook the trailer.SUZANNE Z.
El cliente no dejó un comentario.TIMOTHY R.
Friendly and helpful staff. Hooked up and on the road quickly.BENJAMIN B.
El cliente no dejó un comentario.MARK P.
El cliente no dejó un comentario.DON C.
El cliente no dejó un comentario.RODERICK C.
El cliente no dejó un comentario.Monique C.
I highly recommend CY-FAIR storage to anyone that is in need of storage and wants to feel like their items are safe and secure. everyone is extremely helpful and friendly and makes you feel like family.Valerie P. | Overall Experience
Staff is rude and disrespectful. They need training in customer service.Thomas H. | Overall Experience
Great and fast service provided by the team on Barker Cypress.BRANDI C.
El cliente no dejó un comentario.jessica k. | Overall Experience
El cliente no dejó un comentario.KEENON H.
All around great!MARI-GUIA L. | Overall Experience
El cliente no dejó un comentario.PAUL B.
I thought the turn around time for getting the UHAUL would be much quicker. I had to physically go in and find someone to help me since the UHAUL was located behind the gate. I requested an 8 am pick up which was confirmed by whomever changed the location but the location would not allow me to get it until they opened at 9 am. The employee who helped was efficient and nice but I was expecting something similar to the video you had me watch. I would recommend this location to a friend.Thu T.
I had a reservation to rent a 15' truck for 2 days. Truck picked up 6/21 and to be returned 6/23 .The contract was changed to 1 day and was told I had to return to a different location. When I returned the truck a day earlier then expected. I was told I had to pay for an extra day. Nothing was done as I reserved the rental online Sorely disappointedWILLIAM K.
El cliente no dejó un comentario.LINA A.
El cliente no dejó un comentario.AMIR A.
El cliente no dejó un comentario.Sridhar J.
I forgot a few tools and bolts for my bed frame and Fridge inside the cab. They had rented the truck out the next day but I'm hoping I can get the bolts back. Other than that it was greatDALTON S.
El cliente no dejó un comentario.Selwyn D.
El cliente no dejó un comentario.Salvador D.
Didn't have all the blankets I ordered or the appliance dolly.DANIEL P.
El cliente no dejó un comentario.Klerly P.
Asking a customer rudely why he is waiting in the lobby was unnecessary. Lobby's are for waiting. Maybe better customer service and ask - have you been helped? Rather than just rudely ask why a person is in the lobby -ALFRED E.
El cliente no dejó un comentario.RICHARD LEE JR S.
El cliente no dejó un comentario.DEBORAH S.
Nothing. The people there at drop off were above excellent!zachary M.
Cy-Fair Storage is a terrific representative for U-HaulTimothy B.
The friendliest and professional staff not to mention an impeccably clean and protected facility makes this a must for RV storage.Frederick G. | Overall Experience
Everything was fantasticRhett B. | Overall Experience
El cliente no dejó un comentario.Mark S. | Overall Experience
I'm disappointed with the service provided and how they manage to not communicate with the customer in regards to the regulations of the company as well they need more staff to better serve customers.Diana G. | Overall Experience
Always a great experiencekyle c. | Overall Experience
El cliente no dejó un comentario.erica g. | Overall Experience
El cliente no dejó un comentario.Jane S. | Overall Experience
El cliente no dejó un comentario.JAMIE H. | Overall Experience
Crystal was awesome!Nicole R. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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