Very rude. Took my key and told me O could go without even going to the truck to check mileage or the truck bed. I insisted they do the check in. Then I asked for a receipt and they told me I can only get one by email. I asked to see it and they told me I couldn't. This is why I did not want to deal with a neighborhood dealer. The last time I had a bad experience as well so I was not surprised I got poor service at the neighborhood dealer again.
Emily F.
Victorian Village Market
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Columbus, OH 43201
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Using the website is a terrible experience, making the entire process take 4 times longer. When trying to check-in for my reservation, I was asked to provide a picture of my license and tried to submit it. Twice I received an error saying there wasn't enough memory and it took me back to the log-in page and didn't save any of my progress towards completing the check-out process. The same thing happened during the check-in process.
Noah W.Everything was fine, but would have appreciated more fuel in the truck when I picked it up there was only 46 miles before the truck was completely empty.
MICHAEL S.As indicated in my checkout form, please be sure to respond to the low-tire pressure and engine lights that were on in the dash. Besides that, the automated checkin/checkout process is nice, with photo input at various steps. Convenient and inexpensive overall!
Martin W.The truck had very gas in it when I picked it up, it was dirty with cigarette ash and smelled like cigarettes as well.
Emily H.