Third party U-Haul pickup staff were not helpful during pickup or return. Interior of truck was grimy and smelled of cigarettes.
COLIN M.
Victorian Village Market
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Columbus, OH 43201
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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This is the second time I've used U-Haul… both times I've gotten charged for more miles than I drove and this time I also got double charged for the rental fee? I've contacted U-Haul customer service, sent pictures over of the mileage from the start that didn't reflect U-Haul's claimed start mileage, and the customer service rep said I got double charged for rental fee and this still hasn't gotten refunded nor has the extra miles I did not drive. So frustrating.
Taylor B.Nothing that was unsatisfactory was in their control. They speak with a very heavy accent and it was challenging to have a fluent conversation. However, they were very polite and understanding. I didn't feel comfortable leaving my personal car at that location, it's not in the safest neighborhood. My car wasnt touched and overall it wasn't an unpleasant experience.
Kristin L.The rental was clean but smelled like someone had smoked alot in it. The smell dissipated over the couple days, but was still present.
Timothy A.They took more money from my account and don't want to reimburse me. I call the area manager Rick and he has not returned my call. Right now I don't know how to get my money back. They took over $300. For a few hours of me using their truck.
johnson A.