The mobile application wasn't working half of the time and I was unable to upload many photos during the pick up process. It also took too long to finish the pickup process
Brianna S
Colorado Springs Self Storage Central
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Colorado Springs, CO 80910
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The given combination for the key lock did not work. After messaging with customer service for 40 minutes, I was given over 6 different combinations to try on all of the locks, and none of them worked. I requested a different location, but was given a phone number that was not open for business for another hour. I asked the chat to cancel and refund my reservation, but have not been refunded the $85.27 so far. This cancellation also made me have to cancel my movers and was charged a fee from them. Overall, I've lost money and time, and I still have a household of furniture that I still need to move. I was told that a manager was going to reach out to me, but no one has yet. At this point I just want my money back.
Stefanie IUnable to reach the drop off location individual. Door said open, but no answer on phone multiple times and had to return through customer service.
JULEAH BAfter struggling to get the key out of the box due to the very large plastic piece attached to the key jamming it it, I returned the truck after 5 hours, I had rented it for 2 days, but returned it early with nothing wrong with it and was charged for “damage or missing”. The ONLY thing I didn’t do was top off the gas because I used it for 5 hours. so total I paid close to 300$ for 5 hours and there was no damage to the truck. I will never recommend this place to anyone. It was the worst moving experience I’ve had
Madelynn BStrangest UHaul location I've ever been to. Thought I was parking the truck in an apartment complex. Only two other vehicles there parked in a driveway. Location was clean and well lit.
MARK B