They need to improve customer service it's very ghetto and unprofessional, this uhaul place needs new management
DAYNISHA B.Moving Truck Rental in Chester, PA at U-Haul Moving & Storage of Chester
1600 Highland Ave
Chester,
PA
19013
(I-95 & Hwy 322)
(I-95 & Hwy 322)
Services at this Location:
Contáctanos
1600 Highland AveChester, PA 19013
(I-95 & Hwy 322)
Services at this Location:
Location Hours
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Chester, PA 19013
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Autoalmacenamiento
¡Tenemos la mayor cobertura en América del Norte!
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Contenedores U-Box®
We ship across town or accross the world!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Maybe a bell or some device to notify staff that someone is in the lobby, when they are busy taking care of other store issues that may take them away from the lobby.
DANYEL J.- Rating:
- 5.0
Nothing
Michael M.- Rating:
- 4.0
Everything was good and flowed smoothly. Keep up the great work.
BENJAMIN B.- Rating:
- 3.0
Personnel needs training. Attendant should check the truck in the presence of customer to avoid any disputes, disagreements or mistakes about condition of truck. Not just to leave the key on the counter or humiliate customer.
ALBIB E.- Rating:
- 5.0
Always great customer service
RAJKEITH R.- Rating:
- 5.0
Just continue with the excellent service they provide.
LYNISE R.- Rating:
- 5.0
Very friendly staff .
RENEE H.- Rating:
- 1.0
Employees were very ignorant and then when I drop the trailer off wouldn't help me unhook it from my car or anything just walked away
Richard S.- Rating:
- 1.0
I traveled from Wilmington, DE to Chester, PA to get a pick-up truck because the CSR I made the reservation through said that was the closest U-Haul location that had pick-up trucks available. When I got to the Chester location they told me they had no pick-up trucks available , hadn't had any all day, and wouldn't have any until the next afternoon. I accepted a van instead and made it work. I called the U-Haul toll-free number to lodge my complaint and a case ID# was issued - 3085414. I was told I'd be contacted within 24 hours. That was 4 days ago and I still haven't heard from U-Haul. So much for your guarantee. Not happy.
GERALD W.- Rating:
- 4.0
Customer service was great and I was in and out in no time I was surprised great job
Vanessa S.- Rating:
- 3.0
My coupon would not work in their system
THOMAS G.- Rating:
- 5.0
Staff was friendly. The process was smooth and easy. Took some stress out of the moving process which was great. It was a really good overall experience. Job well done.
MARK D.- Rating:
- 4.0
Nothing
EDWARD F.- Rating:
- 1.0
No a happy customer! Rude at pick up. No dolly that I reserved! I had to drive 10 minutes to pick one up from another location!! Windshield covered in snow and ICE!!! Took me over 20 minutes to even leave because I cleaned vehicle myself.
KELLY C.- Rating:
- 5.0
I will use again
CHARLES W.- Rating:
- 4.0
The lady at the front desk was very professional and polite she answered all my questions and made sure I understood everything
Michele A.- Rating:
- 5.0
Great experience I reserved a Uhaul van and I did mobile check in and the van was ready and the mobile check in was fast and easy. Thanks Uhaul for such a smooth experience!!
JACQUELINE R.- Rating:
- 4.0
more parking area
PRECY S.- Rating:
- 1.0
I rented the 15-feet box truck on 1/15/2021. The representative only highlighted the mileage and fuel level on the contract for me to verify. I did not realize that he wrote the contract only for 3 hours instead of 24 hours. Later, when I realized later that he only put 3 hours instead of 24 hours, I called the office to inform them of the mistake. They gave me a hard time, and tried to charge me again for another day with the knowledge that they only give me 3 hours instead of 24 hours, and also wanted me to make another down payment. I had to rush to return the truck before close time just to avoid these additional charges they were asking me to pay. Note: My understanding is that U-Haul rental agreement is daily not hourly.
MALICK S.- Rating:
- 1.0
Employees at the front desk were not wearing masks the entire time! Even when I came to return it they didn't not have masks and I believe one of them was the manager I will never return to this location!!
DAWN I.- Rating:
- 4.0
Great customer service
CASSONDRA P.- Rating:
- 5.0
Customer service was excellent and helping me out
BRADFORD B.- Rating:
- 4.0
The advertising was deceptive. But that had nothing to do with the location. That's uhaul's policy. I wound up Paying almost 4 times more than $19.95
RACHEL G.- Rating:
- 5.0
Perfect
SAM G.