The first trailer fell off 3 times going across the street to the next parking lot, the second trailer was bouncing every where , it wasn't secured and I had reserved it to take home to Orlando , no one there in daytime on this day that helped or even knew anything completely disappointed, I have rented there before a one way to Orlando and it was fine I'm so disappointed., I turned Right around , never used the trailer took me an hour to go 3 miles because I was afraid it would fall again,, they only issued a partial refund for a trailer I never used, never got to even load anything on I purchased to take home to Orlando ..
Karen R
Chilled Ponds
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Chesapeake, VA 23320
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Making sure not to rent a truck that is empty when a customer first gets it.
Yairalee LThe person handling the rental did not not what he was doing. I had to walk him through the rental process and he was reluctant to except my direction, his co worker had to intervene & told him the same exact thing I was saying.Bad experience will not go back to that location and I rent U-Haul trucks 2-3 times a week
KEITH MWindshield cracked, vehicle dented
Lowen JI originally reserved a 4'x8' trailer from another provider in the area. That provider reserved the wrong trailer. I needed this rental for the next day to use very early in the morning. I found this company with an hour and a half remaining before closing. The transaction before and after was really smooth. No Drama at this one so I don't know why they only have 4 stars. I will rent from them again if I ever need to rent any U-Haul equipment. Nice job staff!
Sherman B