The picking up truck process. I signed up for mobile pick up. The steps to pick up truck took forever to process, had to confirm pick 3 times before it let me continue. App never gave me to code to pick up the keys in the box. Call the uhaul line and was transferred twice and waited on hold each time. They told me I had to go inside to get the key, where there was no one at the desk for 10 mins. Then proceed to say the key was actually outside to begin with. Took me 45 mins to actually get the truck and pull of of lot...
JUSTIN E
Chilled Ponds
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chesapeake, VA 23320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Charge me for gas, when truck was filled before returning. Also charged an additional $25 on my card.
Lucinda AThe vehicle had a very strong foul. It was very bad. My husband and I both had to step out of the truck and spray it down with disinfectant. The back part had not been cleaned as well. Leaves and debris were on the truck's floor. It was absolutely disgusting.
Precious RThis has been the friendliest and cleanest location I’ve been to so far. I would absolutely recommend them and use them again!
Hunter CCustomer Service was TOP TIER!
iris c