Customer service at the location could be lot better. Also, whatever you are using to disinfect the vehicles has an overpowering and unpleasant smell.MARK C.
Moving Truck Rental in Charlottetown, PE at U-Haul Moving & Storage of Charlottetown
Charlottetown, PE C1E1E7
(18 Trans Canada Hwy)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Charlottetown, PE C1E1E7
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Keep doing what you're doing!JOSEPH L.
It would be nice if there was a pick up walk around with a staff member instead of having to take pictures and submit them.CAROLINE K.
The person who dealt with us to get our truck was great, same with the person who returned our truck. Unfortunately the woman who was working that morning was quite rude. I understand covid regulations and the amount of people allowed in the building, but we were in the building waiting in line, one person in front of us and after 10 minutes were told we need to leave as only 5 people were allowed in the building and she was quite rude about it all. It was pouring rain outside, but we understood because of covid (even though there were only 3 customers in the building). Two people then exited so we entered, 3 minutes later she begins to yell at us again and told us we need to leave and wait outside.. by this point we are very upset with how this was handled. Honeslty if we didnt need the truck that morning we may have figured out a different truck option because of how rude one employee was.KATHERINE ANN B.
Refunded us back no problem ! Very good customer serviceNick T.
- Be understanding of the fact that the average person isn't aware of all the specific restrictions and changes to your policies, don't be condescending. - Make it explicit that you don't provide on site parking BEFORE customers show up with no alternative options presented to them. - Don't douse the interior of your truck cab with an entire crate of what I can only assume is barn find 1930s aqua velva.LEE C.
I have used U-haul many times in the past at this location. Your new wireless/paperless process for return of vehicle is so efficient. It was the easiest return of vehicle I have had with U-haul. Very efficient service!IAN B.
Staff could offer answers to questions rather than telling us to check the website ourselves.MICHAEL W.
Very good experience. Staff were helpful and efficientSusan F.
Top notch service from start to finish. After hours online return/drop-off process was simple.MICHAEL L.
With both rear light fixtures smashed, I am not 100% certain the rental was legal, but it served my daytime purposes. The top of the tailgate fell off while I was using the truck. It needs some TLC. The people were good, in and out with no hassle.DAVID S.
Electronic Credit Card reader was poor and did not work. Staff were polite & Friendly. Vehicle shifted into Neutral from drive on three occasions when at lights or stopped.ROGER P.
Great experience....efficient checking in and out.... thank youDEAN C.
Great customer service. Friendly service.Arthur C.
friendly staff great experiencePAUL M.
Customer service wasn't the friendliest. They sent me two separate invoices, one of them was completely wrong.Jessica K.
Great serviceMICHAEL D.
I was a little disappointed with needing to enter the building for â€œcontactlessâ€ pickupKenneth S.
I rented this truck online for my mother to help my daughter move. When she went to pick up the truck the lady at the counter was very rude to my mother. I assume that because I used my credit card online that my mother could pick and drop the vehicle off and my card would be charged. My mother had to pay 125.00 to pick the vehicle up, which is fine but the lady was at the counter was just so very rude to my mother and didn't really explain it to my mother. I think maybe the conduct of this employee should be reviewed and dealt with.LAURALEE O.
The brakes were sticking on the trailer, I called U-Haul and they said there was nothing wrong with it when I picked it up.Michael T.
Nothing comes to mind, service was professional, friendly, equipment was in good condition and perfect for my needs. Hours of service is terrific and very quick booking and returning process. I have rented several times from this location and have always had a positive experience. Will book again when needed!MICHAEL D.
Some of your staff could use a few lessons on greeting customers and make eye contact Your store is staffed with young people which is great they need to get experience some of your staff at 18 capital dr could care less if anyone ever walked through the doors Very COLD staff If there was another place to rent I would go there I hope this does not fall on deaf ears Thank you Daryl Campbell ðŸ™DARYL C.
I found them great to work with, still waiting for my invoice. LesLESLIE R.
Service was excellent.Trent B.
I only used 14kms but the agent was trying to charge me $20.60 worth of gas. Good thing i took a picture of gas and mileage before a use the vanJULIUS S.