Was excellent service
Glenda Clark B.
At Rozzelles Mini Mart
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Charlotte, NC 28216
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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The person at this location was very professional and efficient with my trailer rental.
QUINTIN P.Agent was very helpful and nice
Pradeep Kumar K.very easy and convenient. Great experience.
Judith S.I need to help my granddaughter move so I rented a truck for 24 hours. When I got the truck at 1:00 pm I was told that I could only have the truck for 10 hours and it would need to be back at 11:18 pm but the time could be extended to 9:00 am the following day. I live on another side of town so not wanting to get up early the following morning to return the truck I had to rush to move so I could return the truck the same night. I didn't know I had to take pics of the truck's interior for cleanliness until I read the text after the truck had been returned. I called the renter the following day to tell them that I wasn't aware of the pics for the return. The wife said she would have her husband call me because he handled the renting. I never received a call but I was charged $25 for the clean-up fee. We have rented from U-haul many times and any location will verify that we have never returned a truck uncleaned. Apparently, the owner of this location figured since I didn't have pics to prove that the truck was clean when returned, they would go ahead and charge a cleaning fee because it would be my word against theirs. I'll never do business with this location again. They are dishonest and I won't recommend them to anyone. If you want to improve for the next customer let the owner at this location know that they need to abide by the rules of U-haul because the time they allotted was unfair. They put me under undue stress just so I could meet their 10-hour deadline. And they could've told me about the pics needed for the return because being in a hurry to get my moving done checking my phone for texts was the last thing on my mind.
Charles L.