I have to rate this location poorly because 1) the truck was dirty inside when I picked it up. 2) Due to the service I received after the return of my vehicle. First, I used the contactless option for pickup and return; however, on the return I was approached by an employee who asked for the keys. I was a little surprised because i thought the store hadn't opened yet. I asked for ID and the employee's response was with resistance. I had no way to know this was an employee because they weren't wearing any Uhaul gear (and I thought the store was closed). I finally got presneted with ID. Three days after my return, someone decided to charge me for an extra day of rental and insurance costs. Three days after that, I was charged a $30 late fee (although the email said late fee would be imposed on 18th) and then 8 days later, my card was charged for this total amount. Now, almost 3 weeks after renting, I am still trying to get my money back. I reveived a message from a manager that the refund was approved; however, the amount indicated is not the full amount. I responded back to the manager to ask why and it's been several days, and still no response. At this point, I just have to go through my credit card company to dispute the transaction. All of this after a different Location did not have the truck I reserved a month in advance, so I had to pay extra rent days because I couldn't get a truck that day. With the extra time and money I've spent with this move dealing with Uhaul, I will pay the extra money upfront to use a truck from one of their competitors where the cost is higher, but they have much nicer vehicles and service.
Alquiler de camión de mudanzas en Capitol Heights, MD en U-Haul Moving & Storage at Central Ave
¿Te mudas de o a Capitol Heights, MD 20743? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en U-Haul Moving & Storage at Central Ave. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en U-Haul Moving & Storage at Central Ave
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Capitol Heights, MD.
Alquileres de vans de carga y pickup en Capitol Heights, MD
Los alquileres de van de carga y pickup U-Haul en Capitol Heights, MD son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Capitol Heights, MD 20743. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
Everyone was friendly and very helpful
My reservation was rescheduled from the store I selected to another store, which was much smaller and not very clean. Also the store I picked up the truck from, didn't have my order right or the appliance dolly I reserved. I had to go to another store to get the dolly. The moving company I used thru Movinghelp.com was EXCELLENT! I highly recommend that company. Kenny and Andrae were great! They can help me move anytime! I give them 5 âï¸! Thanks for your service
Better customer service, remove hidden fees
The service was great, I got the truck on the same day I needed it.
Great customer service
Staff could clearly identify themselves to returning customers, even if they are assisting someone else. Or could wear something that clearly identifies them as U-Haul staff.
None staff were friendly helpful and very professional
The staff was incredible!! Mignon was super helpful with returning the truck. This was the best experience I've had renting a u-haul.
Customer relationship very poor from the staff
Fix the doors - difficult to close I kept over nigh, it rained and truck leaked (drivers side top corner) onto to my belongings.
Nothing. This location has some of the best customer service at any location I have used. Jasmine was very nice and easy to work with.
You are good to go
customer associate was very professional and courteus
The representatives were professionals.
The staff was knowledgeable and provided excellent service. I rented truck & equipment for two days. My exchange to a smaller truck and different dollies on second day was no problem. The trucks ran well & served my needs but their exterior was old and beat up.
Keep up the great work. Excellent customer service. Thanks again
Nicer staff, and I was over charged by over $30. I had to make a second trip to dispute & resolve. Now waiting 3 to 5 business days for my refund.
Been using this location for a year and hasn't had any problems or issues always treated with professionalism and patience. Thank you U-Haul
The location was clean, however the truck was not Cleaned after the last person used the vehicle. It had a urine smell in the cabin which was initially masked by spray. Tires on truck were muddy
I had an employee rental and it was not put on my first bill then when I returned the uhaul it still was not done. Not happy however the people were very nice and polite
Great customer service
Everyone was super polite and helpful. Appreciate their help.
Service was very good