I have to rate this location poorly because 1) the truck was dirty inside when I picked it up. 2) Due to the service I received after the return of my vehicle. First, I used the contactless option for pickup and return; however, on the return I was approached by an employee who asked for the keys. I was a little surprised because i thought the store hadn't opened yet. I asked for ID and the employee's response was with resistance. I had no way to know this was an employee because they weren't wearing any Uhaul gear (and I thought the store was closed). I finally got presneted with ID. Three days after my return, someone decided to charge me for an extra day of rental and insurance costs. Three days after that, I was charged a $30 late fee (although the email said late fee would be imposed on 18th) and then 8 days later, my card was charged for this total amount. Now, almost 3 weeks after renting, I am still trying to get my money back. I reveived a message from a manager that the refund was approved; however, the amount indicated is not the full amount. I responded back to the manager to ask why and it's been several days, and still no response. At this point, I just have to go through my credit card company to dispute the transaction. All of this after a different Location did not have the truck I reserved a month in advance, so I had to pay extra rent days because I couldn't get a truck that day. With the extra time and money I've spent with this move dealing with Uhaul, I will pay the extra money upfront to use a truck from one of their competitors where the cost is higher, but they have much nicer vehicles and service.
Alquiler de remolques y remolcado en Capitol Heights, MD en U-Haul Moving & Storage at Central Ave
¿Te mudas de o a Capitol Heights, MD? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Capitol Heights, MD 20743 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Capitol Heights, MD
Remolques de carga
Los remolques de carga en Capitol Heights, MD son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage at Central Ave!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Capitol Heights, MD 20743. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage at Central Ave proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Capitol Heights, MD y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Capitol Heights, MD en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Everyone was friendly and very helpful
My reservation was rescheduled from the store I selected to another store, which was much smaller and not very clean. Also the store I picked up the truck from, didn't have my order right or the appliance dolly I reserved. I had to go to another store to get the dolly. The moving company I used thru Movinghelp.com was EXCELLENT! I highly recommend that company. Kenny and Andrae were great! They can help me move anytime! I give them 5 âï¸! Thanks for your service
Better customer service, remove hidden fees
The service was great, I got the truck on the same day I needed it.
Great customer service
Staff could clearly identify themselves to returning customers, even if they are assisting someone else. Or could wear something that clearly identifies them as U-Haul staff.
None staff were friendly helpful and very professional
The staff was incredible!! Mignon was super helpful with returning the truck. This was the best experience I've had renting a u-haul.
Customer relationship very poor from the staff
Fix the doors - difficult to close I kept over nigh, it rained and truck leaked (drivers side top corner) onto to my belongings.
Nothing. This location has some of the best customer service at any location I have used. Jasmine was very nice and easy to work with.
You are good to go
customer associate was very professional and courteus
The representatives were professionals.
The staff was knowledgeable and provided excellent service. I rented truck & equipment for two days. My exchange to a smaller truck and different dollies on second day was no problem. The trucks ran well & served my needs but their exterior was old and beat up.
Keep up the great work. Excellent customer service. Thanks again
Nicer staff, and I was over charged by over $30. I had to make a second trip to dispute & resolve. Now waiting 3 to 5 business days for my refund.
Been using this location for a year and hasn't had any problems or issues always treated with professionalism and patience. Thank you U-Haul
The location was clean, however the truck was not Cleaned after the last person used the vehicle. It had a urine smell in the cabin which was initially masked by spray. Tires on truck were muddy
I had an employee rental and it was not put on my first bill then when I returned the uhaul it still was not done. Not happy however the people were very nice and polite
Great customer service
Everyone was super polite and helpful. Appreciate their help.
Service was very good