Instead of a mechanic running the office for uhaul, it should be someone else. Not a mechanic.RALPHE D.
Moving Truck Rental in Bronx, NY at St Ann's Auto Repair
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Bronx, NY 10475
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
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Truck was on street 3 blocks away i had to guess which truck I was taking it smelledANDRES D.
I was charged for a dolly, which I was never given. No one ever picks up the office phone, so I can't even dispute the extra unnecessary charges.CLEON E.
Be on time for rental pick ups.Debra L.
Not a fussy guy all went well. Thank youLAWRENCE M.
I wanted the van at 7 am. When I got there, I tried to get instructions to pick it up and received a message that I had to wait until they opened at 8am. Then I had to wait for the guy who does the rentals to show up. That was at 8:30am. He said he did not receive my reservation and he was there until 9:30pm. I don't know if that is true because I brought it back at 8pm and he wasn't there. I reserved before 1pm the day before. Shame on you if you didn't send him the reservation and shame on him if you did. I could have gone to a different location that was open at 7am and in the future - I will.LESLIET H.
Very professional, courteous and efficient, no improvements necessary at the moment.DELROYA X.
I've used this location before and what always bring me back is how professional they are. They're courteous and efficient and this is the location I'll always go to for my moving needs.EVERTON S.
The whole experience was horrible and the manager was not helpful at all. He was rude and did not care that he did not put the key in the lock box.Melanie B.
The location was convenient for me as I live in the area, but it isn't near transportation. I didn't find the personnel especially helpful as I was left standing, wondering who I was to speak with when I rented the truck. Although I told the person I had never driven a truck, he did not explain anything about the controls. I had been told I had the truck for 24 hours, but the receipt said I had to have the truck back by that afternoon. I had also been told on return to park the truck and I could leave the key in a box. After parking the truck and walking back to the garage, I was told I had to bring the truck to the garage for them to check it, which added another mile by the time I circled back to the garage.CHERYL M.
I was overcharged for equipment, mileage and a extra day used. Please look at your bill prior and after use. The vehicle borrowed for 2 hours and I was charged for two days. The location was closed and I was instructed to leave the keys in a lockbox and vehicle parked. Tried to call the location where vehicle was rented and no response. I had to call 1-800 number but did not resolve full issue. So disappointed with service.brandon G.
Place doesn't seem welcomingJesus J.
While the location was close to my home. The absence of a lot in which to leave the vehicle after hours was a challenge. The service and condition of the vehicle were excellent.Shannel W.
The rep was courteous and very professional.Everton S.
Not very helpful, nor professional. Also waiting for a problem to be resolvedJerrel J.
I rent at that location because is near home,but this vehicles r always duty and nasty.the do not have good customer service.Kelvin H.
I told the representative I was traveling less than 1 mile yet he charged me for 6. The adjustment hasn't been made to my accountAmber D.
There's always room for improvement. Hire me and I can tell you of possible ways to draw more customers. LOL!!Orlando G.
A little hiccup with the UHAUL Self-Service Check-in system but the staff here was amazing!! Great Service!!! Busy Area!!!BERN'DETTE E.
This location never reserved my truck so when I arrived I could not use mobile check in. Customer service told me to go inside to inquire. Location was locked. No one arrived until 8:35 am. Online confirmation was 8 am opening. Tire had low air when rented. Got billed for 2 rental periods because we were delayed in picking up truck. Lots of improvement required!jane P.
Excellent serviceEverton W.
My closing got delayed needed the truck for another day customer service told me thought luck I will never use uhaul againnicholas G.
Have more vans available.Tariq N.
Personnel were polite and professional. However, the street location was very crowded so that coming in additional vehicle required double parking on a busy street. I don't know what can be done about that.Eugene F.
Cursory service and paltry customer service. While I had read the operation manual ahead of time, the representative didn't even offer to help us with the basics. It also took about half an hour even though we checked in ahead of time through the app.Sophia T.