Worst experience ever. I've rented hundreds of U-Haul trailers and have NEVER had an experience this bad. For starters, I had rented at this place 2 weeks ago and things went great. This time it literally was the worse experience ever. From my license to have ing a contact. But the worst part was after all the delays because they didn't know what they were doing, I rented a trailer for 24 hours and ended up returning it after 5. They were too lazy to log it in, then told me I didn't return the trailer until 2 days later. I returned it the same way they asked me to and then Said it was my fault that the trailer wasn't back. I TOOK IT BACK 2 DAYS AGO!! Then I get the Bill, I'm double charged and they said it was my fault that I didn't return it right. I returned it exactly how they told me, put it In The correct place even though they parked all the cars in the place they said to return it. I call to get a refund on my money they over charged and said they couldn't do it. Then they said corporate had to do it and they would send and email and call me. Of course no response. I tried to call back and now they won't talk to me. Worst experience ever. I will NEVER rent from U-Haul ever again due to this experience. And I really liked using your services. But this experience was bad. And I STILL don't have my money back!!!
Alquiler de camión de mudanzas en Bowie, MD en Pointer Ridge Carroll Fuel And JK Auto Repair
¿Te mudas de o a Bowie, MD 20716? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Pointer Ridge Carroll Fuel And JK Auto Repair. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Pointer Ridge Carroll Fuel And JK Auto Repair
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Bowie, MD.
Alquileres de vans de carga y pickup en Bowie, MD
Los alquileres de van de carga y pickup U-Haul en Bowie, MD son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Bowie, MD 20716. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
Representative was rude and unprofessional during the pickup. Also, the Representative made a fuss about me making sure I returned the vehicle clean, but when I got in it was already dirty.
the young man who assisted us was so helpful and patient and professional, he did a great job with us while multitasking at the gas station register.
I have used this location before and I am very pleased. Keep up the great customer service!
5 stars to BP Pointer Ridge. 1 star to U-Haul. Absolutely nothing wrong with the location. They were great, kind, and helpful--that is, nothing like my experience with U-Haul, Inc. Your IT system is atrociously disorganized and unfair to both your franchisees and customers. Not surprised to see you only collect feedback about the little guys and not yourselves; I rented a 15' truck and dolly, and your system, not to mention a representative from your company who assured me over the phone that this was going to work, sent me to a location that had none of what I needed; not only that, this location had no record of me, my order, or reservation, despite all of the documentation I received from your company via email and text and phone. I've used U-Haul my entire life--a lot of warm memories. But never again, or at least not until you get your business/brand figured out because my experience with you was nothing less than a complete cluster ****.
Nothing because the past service was exceptional
A two minute "What you need to know about the truck" before I drive *) Adjust mirrors *) Explain tow/haul light that is on by default After a bad rental experience from Ryder (More the dealer than the company) I am concerned that there will be some nonsense or extra fees when dropping off the truck. But no of this happened. I could not be happier with the smoothness of reservation, pickup and drop-off
Uhaul did not have a hinge when all uhaul truck should have hinges and as a result it was a big delay on top of uhaul scheduling me out a truck at a location that was no longer a uhaul service store
Business gave me a deadline to return vehicle because another customer had reservation. When I returned to the lot it was at least 5 other vehicles like the one I was driving. Secondly, the check out experience was horrible. The guy had to keep calling uhaul support for assistance. He even announced my cc number out loud over the phone while other customers were in the store. This didn't feel like a normal uhaul experience. After retuning the vehicle, I still haven't received a receipt on confirmation.
I was charged for the CDW coverage when i said i didn't want it.
This was the 4th location I was sent to by U-Haul since I made my reservation. Started in one area and ended up in a totally different one than the one I requested.
Friendly and helpful staff
Did not have our reserved vehicle OR the tow trailer when we arrived. We needed up having to drive to another location to get the correct vehicle but were not able to tow our other personal vehicle so we had to have a friend drive us back to our origin then drive back to our new location at 1:30 am after moving all day. The truck was clean, reasonably priced, and worked great but the scheduling was atrocious. Made our day longer and more stressful than a moving day already is!
A perfect service, a very accessible price, all fantastic.
Clean the vehicles. There was quite a bit of dirt and leaves in the back of the van and I had to clean it myself. Otherwise it was a good experience
Just make sure you have motorcycle trailers available to rent and the service was great. Thanks. Michael Owens
I have rented twice at this location. Our experience was great each time. Easy to rent and easy to return. Both times resulted in mission success! Thanks for a great rental experience!!
I feel bad I don't remember the guys name that helped me, but he made my experience 5 star! He was patient with my questions, he offered additional items I may have needed to make my move easy. He greeted me when I return asking did the truck service me ok and invite me back when I need to move again.
Advise customers to take pictures of truck cabin to alleviate any disputes concerning cleanup. I had the misfortune of having to sweep out a truck that I felt I returned as was delivered. It won't happen again.
Online reservation was lost or not available; had to re-create registration; facility is in poor repair; location was moved from the one selected online; seemed to be poor communication or coordination with UHAUL online system and customer support
Great customer service!!!