When I arrived I was told there were no blankets available. Someone walked in that morning and needed a lot of blankets so they had taken all the blankets. I stated "this was ridiculous". I made a reservation for these blankets but yet someone can just walk in off the street and take all the blankets? What good is a reservation? I was told there was no guarantee. I was told if I didn't like it I could go somewhere else. I really did not have time to find another truck. I made the comment again, this was ridiculous, he pointed his finger at me and told me not to give him an attitude, if I didn't like it, I could go somewhere else. Which I promptly did!
RICKY P
New Boulder Gas
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Boulder, CO 80301
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThey were very friendly and helpful. They made it very easy to pick up. Thank you.
Jeremy SIt was a convenient location near where I needed to start our move. The paperwork was difficult to complete because the cashier had to help customers while also going through the rental data screens. Not a complaint about the pick up location, but I do have a complaint about the rental software. the process tried to force me to select a drop off location - but the locations were many miles away from my end destination. Because the pickup process can be lengthy, I assume people just select the first option and keep going only to learn later that the drop-off location isn't convenient, but there are massive fees to change the drop-off location. I'm lucky that I paused the check-out process to look up the drop-off locations being presented. I ultimately selected the last option to decide the drop off location later. I believe this was the only reason I didn't get charged a fee for later dropping off the truck at the most convenient location to me.
Lindabeth DNothing at this location - very good service with everything But your APP does not work very well ! 800 phone has one hour wait !
dwayne jWhen reserving online I decided not to add the extra $15 damage coverage but when I was checking in the worker added it without asking me and I didn't see it on my receipt until I finished and wouldn't take it off. All in all not a big deal it just felt a bit weird that I was being charged for something I didn't need that I specifically chose not to select, for no reason
Andrew W