Nothing. Penny was outstanding in every way.
Robert S
Columbia Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bordentown, NJ 08505
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Easy pick up, great customer service.
Jacqueline DKeep on socializing.What's the customer that works out?Just fine.That's what I appreciate the most.And I had a wonderful conversation with the young lady.She was speaking real topics like sports & that conversation was great I really appreciated that conversation. Thanks again. I will be coming back really soon.
Pernell WEverything was quick and easy, move went smoothly!
Victoria STo rent the vehicle, it asks for 2 references to call. I find that tacky to do to someone desperate to just get in the truck, where now I'm putting other people's contact info out there that didn't necessarily ask for that (and thinking now Uhaul is going to put them in their marketing schema). It is also a 45 min process to do self-serve, and though i'm pretty tech savvy, the number of questions and pictures to upload was egregious. Lastly, I have a photo on my phone that said if i fill the tank 1/4 ways (it was at 3/16) i would get a fuel adjustment of $24. Not only did that refund not show up automatically, but even when I chatted, jeremy said he only sees a $7 adjustment so that's what I got. I wouldn't have put $25 in the tank for 39 miles, had I known. So those two items led to a rather poor experience. The one golden moment was when I called up to extend my time, and the rep was American (a breathe of fresh air now-a-days), jovial, and accomodating.
AMANDA P