They billed me for miles I didn't use. I took before and after pictures of the odometer and was overcharged 5 miles. It's a small amount but I let them know twice and no one as reached out to correct it. The truck was also filthy when I received it and used it for a few hours and your app tried to charge me to clean it. Zero stars in your app.
Cece C
Stor-It FW
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Boise, ID 83705
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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The only complaint I have is why do I have to tell you how many miles I’m driving? If it’s added into the price-why do I pay for gas also. So I paid to use the truck for 20 miles. Then had to fill it back up to a certain mark. Doesn’t make sense to me.
CASSANDRA SUnfortunately there was a nationwide system outage for Uhaul when I went to pick up the truck, so we had to start over the next day. Even the app was not working. Dalton was very professional, helpful (to the extent he could be), and kind. I returned the next day and was able to proceed with my project. He's a keeper!
Laura RLower prices on per mile charge.
Dennis EThe location was great. The app and rental process is terrible. It took 45 minutes to use the app to rent. I was chatting with and agent and they ended up telling me to start over. I have rented many times and this time required verification from 3 people. Trying to return the app kept crashing.
CRAIG R