Moving Truck Rental in Baltimore, MD at Russell Street Citgo

Moving to or from Baltimore, MD 21230? Get FREE truck rental rate quotes at Russell Street Citgo. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Baltimore, MD will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Russell Street Citgo

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Baltimore, MD.

Cargo vans and pickup truck rentals in Baltimore, MD

U-Haul cargo van rentals and pickup trucks in Baltimore, MD are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Baltimore, MD 21230. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Baltimore, MD, reserve a van for your moving needs from Russell Street Citgo!

Alquileres de camionetas y camionetas de carga desde $19.95

Características

  • Barandillas interiores en las camionetas de carga
  • Transmisión automática
  • Air conditioning
  • Suspensión Gentle-Ride
  • V-8 de bajo consumo de combustible
  • SRS/bolsas de aire

Customer Reviews

Tewodros G. en

Grado:

The people who work there are not fully committed to assist u-haul customers because they are busy doing their other job which is running the shop. Even not willing to come out and check the milage and the fuel gauge while i was begging them to do so. The track milage board won't show us the milage, instade there was a mesdage about service for oil. So I was not able to compare the milage on the paper work with the milage on the truck because the truck didnt show any milage for the reason i mentioned above. By the time when i ask assistance about the issue, the guy told me that i shouldnt worry that much and made it look like i was asking a silly question which offended me at the time and told me to sign the paper and to get done. He even charged me for the mile with out even asking me my opinion and even finally during return of the car he chafged me more for the dolly and pads $10.75 more which i never rented at all. So you need to have one representative at the station who have all the time to take care of your customes other wise it is a totall mess and inconspicuous paper work. I wouldn't go that place again let alone to recommend for a friend. I hope your team will work on it and rectify things. Thank you.

Gino C. en

Grado:

Very friendly, easy and convenient.

Sirginho W. en

Grado:

Staff took long was rude when I asked to park at the facilities. Overall poor

Raymond W. en

Grado:

I made my reservation online and carefully declined the insurance, pads, dolly and labor. got charged for all for the labor. waiting for refund. I suspect you could care less.

Tyler D. en

Grado:

Cashier inside was rude, did several other tasks while I was waiting, even after he took my license. After taking my license he said he didn't have my reservation there. After confronting him he said that he did find my reservation, but he didn't have the can for me because someone else reserved it first. What? It's a reservation? I reserved it for my use for 24 hours. He still refused to give me the keys. I had to call several people at UHaul before he would give me the keys to the van that I reserved and the mobile app said was mine. I'll NEVER return to this location, he wasted an hour of my time when movie pick up is supposed to be fast. I recommend UHaul find another business nearby to partner with as a neighborhood dealer.

sharon R. en

Grado:

I was charged for a furniture dolly that I did not request or use. I replied to the email when I received my bill and never got a response or a credit for the $7.00 I was overcharged. Bills should be provided at the time the truck is returned so if there are any billing disputes, they can be addressed at that time and in person. My truck was badly in need of maintenance, I feared it would break down anytime.

Tori H. en

Grado:

By far the worst location to rental a Uhaul. Unprofessional staff and can't understand them. They tried to double book the charges. It took them 3 days to complete my transaction.

Sonya R. en

Grado:

Ask for pictures of license in advance. It was frustrating trying to do it last minute.

Tim F. en

Grado:

Pick up was a bad experience. The gas station attendant left me to attend to another customer half way through. He wouldn’t let me me park in his lot unless I paid him $20 cash, so I had to drive and park around the corner and carry things. Both of these made me late to meet my movers. I was supposed to pick up at 7:30 and was there at 7:20 and didn’t leave until 7:50. The truck was dirty and air con didn’t work. Bad experience all round.

Russell C. en

Grado:

I couldn't use the car I requested because the Uhaul staff locked the key inside the car so they upgraded me to a larger box truck which is tougher to park, worse on gas milage, and I was charged $1.29 per mile instead of the 0.80 I was initially told..

Bryce M. en

Grado:

I filled the truck up after driving 11 miles only, more than was in the truck to begin with. The guy behind counter wouldn’t come outside to inspect the truck/ fuel and charged me for fuel. I forwarded my concerns via email, no response. Thanks for bad customer service U haul.

Shannon M. en

Grado:

I've used UHaul multiple times over the years & never had any issue before -this time however, it was a completely different experience entirely. I reserved a 15 ft. truck w/ a ramp online, and was texted a confirmation number on August 29th for same. Online, I was given the Russell Street address (I have a printed confirmation); via text it stated another, which I did not realize until I was picking up the vehicle. When I arrived at the Citgo on Russell street, I was told there was no reservation at all (for any location) in the system, and no 15 ft. trucks available @ that location. I asked if there was somewhere close to p/u that size truck, and the attendant didn't even look, and told me "no". Of course, I then asked if he could give me a truck there, and he did submit another ticket. I had to make extra trips because the 10 ft. truck that was available was not large enough, and thusly I've now incurred extra fees for additional mileage traveled. Further, I made sure to get a 15 ft. truck w/ a ramp to make my move easier. Without the ramp...incredibly difficult to lift some of the furniture and my move took longer because of it. I also told the attendant at the Russell station that I had a confirmation number (showed him on my phone), and was ignored; he placed another ticket in and gave me the 10 ft. truck instead. When I said I needed to drop the truck off in Bel Air...he acknowledged same, but either made an error, or Uhaul's online system was screwed up; while the contract stated Bel Air for drop off...I was later texted a confirmation w/ a pick-up in Forest Hill (again, extra miles = more $ for Uhaul and out of my pocket). So, I called Uhaul directly and a rep (she was helpful) accommodated my needs and allowed me to drop the truck off on Emmorton Rd. I realize mistakes happen and maybe I should've called before I went to p/u the vehicle, but I also have never any issues prior to this, and I genuinely didn't anticipate being received with such poor service when a problem arose. I would absolutely never recommend Uhaul p/u @ this location to any of my family or friends. It was a huge inconvenience all around to not be given the larger truck, as I originally requested, and while it's only a couple dollars more...I really shouldn't have to pay an additional fee for extra mileage b/c Uhaul's online service is lacking. I purposely used this location b/c that's where I was instructed to go via online service. It may be noted that when I dropped off the truck...a rep @ that service store was nice enough, but admitted to me that "this happens often". All around: the attendant at the station should've tried to find another 15 ft. truck nearby to offer up a solution of some sort. And, when I dropped off the truck...the rep there should've noted what I was saying about mileage. It wasn't anyone's fault really, other than my own to a certain degree, because I should've paid closer attention to the text that included conflicting information. Regardle

Megan F. en

Grado:

I booked my uhaul online and did the mobile check in option. When i went inside to pick up my keys the attendant insisted I needed to give him my ID card and credit card even though i told him I already checked in. He insisted this was the only way to pick up the uhaul and proceeded to charge me for the uhaul resulting in 2 active orders and gettin billed twice for my truck. He was very argumentative and delayed my move in significantly. I had to call customer service and was on the phone for an hour trying resolve this issue.

John S. en

Grado:

The guy running the location is incompetent and incapable of dealing with customers properly

John M. en

Grado:

The truck AC did not work and it took 1 hour in the morning to get the vehicle keys due to Uhaul website traffic, terrible service by Uhaul, will not use Uhaul again.

Brian G. en

Grado:

This location is a gas station. All interactions are done with bulletproof glass between you and the attendant. Attendant never reviewed the vehicle with me - he just handed me the key (never checked vehicle mileage). Also no on site parking for my car while I used the van. Overall renting from UHaul was a negative experience. I will consider other options in the future.

Daniel C. en

Grado:

The truck was not cleaned, the mileage was not up to date and I was overcharged for a dolly that I didn't order.

Ciara S. en

Grado:

The uhaul was dirty and had cigarette ash in the front cup holders.

angela H. en

Grado:

I paid for 12 furniture pads and there were no furniture pads in the truck. I did not think to check the truck before I left the station since the only other times I've ever rented a Uhaul everything was in there perfectly so I just assumed the pads would be there. I tried explaining the issue to the man at the desk but he did not understand what I was saying - I would love to get my $15 back that I spent on the furniture pads that were not included.

chad S. en

Grado:

The employees had no idea how the pricing structure worked. They added insurance to my bill which was not explained to me. When I tried to call them they wouldn't pick up. I dropped the uhaul off and asked why was the insurance on my bill the employee said he couldn't do anything and to read the email he would send me. The email was just the uhaul bill with the insurance added. Again tried to call but no one picked up. Terrible communication. I don't even know how accurate this bill is.

Michael Z. en

Grado:

I was there for over an hour to pick up a truck that I reserved online weeks beforehand. Then, the truck’s door didn’t open or close smoothly. I had to reach up where the metal cable winds around the spool to try and get the door to open and close better. Then, only one of the two dollies I reserved and none of the furniture pads, all of which I paid for, were not in the truck. I opted to deal with it later in the week because I had movers waiting at my place for about a half hour and I had to get to packing the truck immediately.

Kammler T. en

Grado:

Why was I charged for coverage? I did not originally select this and the original quote did not include this. My receipt was the first time I saw this. Please remove this charge. Thank you!

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