First off the guy barely spoke English Then I paid for the truck in advance then. He tell me it’s a 100 dollar hold … like 100 dollar hold is crazy . Then when I was about to say forget it he say just give me old for the hold but we not gonna charge it . I give him my card go back for my 100 dollars he charge my card that I had on hold 70 dollars mind u I already paid for the truck in advance of 45 dollars then he want me to put 5 $ of gas in the truck .. so yall do the math on how much I spent … DO BOT GO HERE THEY WILL SCAM U AND TAKE YOUR MONEY AND THEY LIE … I read there website front and back they never said nothing about 100$ hold …
ANGELINA S
Russell Street Shell
(U-Haul Neighborhood Dealer)
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How U-Haul Reviews WorkThe guy who rented to me was alright but the drop off didn’t know what he was doing return at 7 pm and at 9am next day still said active n over due I think Penske next time
Adrianne vThank God had the employee to help with he reservation that they messed up. Took a while but finally resolved
Sara EThe location underreported the gas I returned it with. It was well over the original 1/4 gas and I was charged $36 as a result. I got gas in the gas station where the drop of was located.
Garrick CI was charged an extra day without being told. I returned on the day I originally booked to return.
Bailey L