My experience was horrible once again, this will be my last time using u-haul. The problem this time is that I reserved a dolly with the truck rental and was told the day of pickup that they didn't have any and was referred to another location to get one, drove all the way there and they didn't have any either and tald me I could buy one for $90. If I was told ahead of time about this I could have found one but instead my wife and I had to pickup on heavy stuff to bring it up to a third floor.Jason F.
Storage Town USA
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Austin, TX 78754
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Great customer service from both over the phone and in personCorey J.
Great staff took care of my needsJustin M.
we attempted delivery closer to our hotel, your location said they would have to charge us extra. We drove to the original drop off location, they said they were full and we could not drop off so they instructed us to drive to another specific location...we did. Your employee unhooked the trailer and said i would need to go inside and 'checkout', i go inside, you have 1 employee (who as mad at the world) and about 25 people in line. He said i had to get in line...i said no...we went to a fourth location and were able to return the trailer. All of this took about 90 minutes....too much of a hassle.michael S.
The person who checked us out with the vehicle was great!!!Martin R.