Maybe a dollar for mile is a little high but but for all the other things are good.John V.
Moving Truck Rental in Augusta, GA at Hop N Go
(Distribuidor de U-Haul del vecindario)
Augusta, GA 30909
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mié.: 7 a. m. - 9:30 p. m.
- Jue.: 7 a. m. - 6 p. m.
- Vie.: 7 a. m. - 9:30 p. m.
- Sáb.- dom.: 7 a. m. - 9 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Augusta, GA 30909
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
They did not have the equipment that I had reserved. I needed an appliance dolly and they had none. This made it very difficult to move.COLLEEN H.
Dropped off at night. The only thing I would suggest is a better way of finding the drop off box. Other than that would recommend.Amanda B.
Try having someone available to help customers.JESSE C.
I would like to speak to a managerHelen D.
The van was nice and clean. No problems with pick-up. dropping off was slow. attendant at Hop-n-Go was very lackluster about helping me get it returned.STEVEN W.
Was at a gas station and attendant was not very well trained in uhaul rental process.William L.
I've already reported the issueLASHONDA S.
Give them so help looks like a one man army.STEPHEN J.
The woman working there was really nice. The truck was hard to start every time. You had to play with it to get it to start. It was also dirty in the driver's and passengers floor. It got the job done and the woman working there was very nice. So overall I was very happy.Farrah D.
Long pickup process, low personal to assist in pickup process. Poor customer service.Johnattan I.
Place I was to pick up truck did not have it available. Was sent to another location a few miles away. This pick up location, a gas station that also lottery tickets ðŸŽ« not had one (1) person handling everything he was very busy and so it took a long time to fill out the contract we had to fill out. Handling the gas/ticket sales was definitely his priority!! The 10' truck was at the other site and it was full of gas but the windows were NOT clean inside or out. Other than these things - called customer service - was workable.james Y.
Frustrated trying to return truck that I rented last night and clerk is saying she can't even find my rental.JENNIFER C.
It took 30 minutes to check the truck out and 30 minutes to check it back in. The store was late opening that morning. I had to wait while the clerks waited on other customers even though I was there first. There was no seat belt for the passenger. I had ordered two furniture dollies but they weren't on the truck but I was charged for them. I was going to rent another Uhaul this weekend to finish up my move but I think I will go elsewhere.Keeley R.
The owner needs to be more professional like the rest of the uhaul locations I dealt withdavid P.
Improve online experience. Website too slow.Ahmad A.
The van was not there when I arrived. I wait slkostb20 minutes because another person had it. The miles on the site were different than the odometer when I picked the van up. I informed the clerk on return and sent a photo via the website yet my final bill still had the incorrect mileage and I was billed for it. It has not been corrected.Loretta B.
No issues or concerns. Met the need.RICKY K.
One person working gas station and rentals took forever to check out trailer! First location we were supposed to pick up at was completely unmanned and so our rental was over an hour later due to changing location worst uhaul experience ever!!STEVEN L.
I rented a 6x12 trailer from a location in Grovetown Ga, when I went pick it up they didn't have it, the lady said it was at another rental place near by but it had already closed for the day. She asked if anybody called me to tell me it would be at another location, which no one called to tell me but if she knew it was going to be at another location she should have called me. I did get another trailer at a different location but it was at a convenience store with one employee, I stood in line for 45 minutes to get the trailer, the young man was very nice but still I was 2 1/2 hours late leaving Because people didn't do what they should have done like calling to let me know about a different location I probably will never rent from U Haul again.bowder W.
I was waiting for a long time before receiving uhaul when I did everything online prior to pick up. He kept assisting incoming customers while I had been there waiting on him for almost 20 minutes. They charged my card for 50 miles which I stated online and in person that I would only use 20 which I really only used 12. It was just horrible and honestly I don't think that is something I will ever be doing again .LADIAMOND B.
This is a shell gas station. I waited in line to be helped and when it was my turn the cashier told me I had to wait for all the other customers to leave the store. I was like â€œok, I kinda waited in line like the rest of them and now it's my turnâ€ seriously it's a busy gas station there is never a customer free environment. Then he asked if I had a picture of the dash board for the gas and mileage. I explained to him that I didn't and that I would feel more comfortable if he went and checked it with me. We then go back to the store and continue the process......then I was asked about the blankets I rented. I explained that they were folded in the back of the truck. He told me that I had to bring all the blankets inside so that he could verify they were all there: I asked why he didn't check that while we were at the truck and he explained â€œ I don't get paid enough to check themâ€ then he walked back toward the store and told me to carry the blankets with no offer to help.....so I left the blankets in the truck (I couldn't find anywhere in the terms that I needed to bring the blankets inside the return area) Finally he said my total owed was an extra $14. I was ok with this because I know I went over the allotted mileage. But when I got the receipt it said he charged me for gas. I literally had just filled the truck up (remember we're at a gas station) I asked why I was charged extra for gas and he stated it was below the 3/4 tank. I told him to go check again. We did and it was well above the required amount. Then I asked for a refund of the extra gas charge. He told me ok but if he refunds it he's going to charge me a fee for cleanliness since I left the blankets in the back. Really? At this point I was pretty upset and made it very clear to the cashier I thought he was an idiot who didn't deserve any extra pay than what he got. I asked him to get his manager on the phone to address my concerns and to get my refund. He told me he was the manager. This is when his co worker stepped in and told me neither of them were managers but that she would be happy to figure out how to get me a refund. THIS IS THE WORST ESTABLISHMENT I HAVE WVWR ENTERED AMD WILL NEVER GO BACK. I hope that guy behind the counter ( white guy with 2 ear piercings on each ear) gets fired. He doesn't deserve to work in a customer service job seeing as he has no people skills.JORDAN C.
Maybe offer mobile pick up to speed up the process. I spend 45 in the store waiting to complete the process. Not to mention the guy was not very pleasant or friendly. It was an ok experience but not anything above that.Darryl L.
Everything was great!Tonya T.
the lot to drop off in was muddy and there were no lights. Not a great drop off point.Douglas C.