Better customer service. The clerk didn't have time to check the truck in. Stated that I was good but hours later charged me for gas and cleaning fee. I replaced the gas to where I started and the truck was already dirty when I got it. I assumed everyone knew this. Clerk wouldn't look on my contract to see the gas starting point. He said call the 800 number to complain. Bad day Berry bed for a four hour rental. Lesson learned!ANNETTE J.
Moving Truck Rental in Augusta, GA at Reese Tire & Automotive
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Augusta, GA 30901
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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they were very nice and professionalJetinder B.
If you owe someone a refund from paying over millage. Refund them the same day they return the vehicle. You take the money off there cards the same day they get the vehicle but sends receipt the next day without sending them what's owed to them.KRYSTAL C.
My last Uhaul experience was absolutely terrible I sign on for a $29 truck and Uhaul added insurance without my consent and also added a whole extra day to my account I called the rental place so they could fix it they said they were fixing it and never did. in my opinion, Uhaul can go to hell.ARTINA S.
Tell people the actual amount they have to pay. I was charged $114 for a $7 dolly. This is absolutely terribleFELICIA B.
Back of truck was dirty with shredded up tire pieces. This location is a tire shop. I paid for dolly and no dolly was provided, I didn't think to check before I left shop, when I started moving I realized it wasn't there. Lady was nice about it.VANESSA R.
I was handed the keys and that was the end of the customer experience. No assistance was provided in having to back the truck out considering it was parked straight in and no way to easily turn it around.Michael L.
My contract got messed up multiple times and I ended up paying a wrong delivery fee.CRISTIAN R.
I have always used Uhaul for moving but one thing I have noticed is that the interior of the truck windows almost always need cleaning. Otherwise the equipment gets the job done.thomas D.
Folks there were friendly and helpful.Catherine R.
I rent a u-haul but it didn't have any gas. It ran out of gas after 50 miles. The person I rent the u-haul from said I had to put my own gas into it. After I used the u-haul I filled the gas tank about half way and when I got there your employee charged me 43 plus dollar. Also when I rented u-haul it was very dirty.Jean D.
Clean the inside of the vehicle before it's rented. To the rep's credit she did go out and spray disinfect the seat and the steering wheel which was much appreciated.Kenneth H.
It's a auto repair shop.. No AC no safe place to hook up trailerJACQUELINE A.
The truck was backed into parking spot and we did not realize the back door was open. After we finished loading, we tried to close the door and it was jammed so that is why it was probably left open when we picked it up.Matthew A.
The worst experience to have when first moving. I don't reccomend getting a uhaul for moving. I would spend your money else where.Todd S.
We went in and requested a one way rental. We were told that's what we got, but when I left I received a text confirmation saying to bring the truck back to the original pickup location for drop off. I called the store back and they were not helpful and unprofessional. I had to call corporate to sort it all out. I will nit pickup from this location again.Brian T.
Left my wallet on the corner and they kept it. Never againLinda H.
Far more helpful, fast, and accommodating compared to the people I picked the truck up from.Salim H.
The right tail light / turn light / brake light did not work. The trailer was not checked before putting my wife on the road and she did not discover the faulty equipment until she got into Florida and the sun went down 8 hours later.Sherry W.
Nothing everything was fine.. Coco did a great jobAntonio C.
When we got the truck it was in E they told me if I bring it back on 1/4 they was going to give us a discount they lied to me about that I will never go back to them againMonica H.