The U-Haul was given to us with a low tire. The owner isn't accessible during normal shared business hours so communication was subpar. You can improve on communication with customers and provide a quality truck and trailer that will withstand a drive.Dwaine C.
Moving Truck Rental in Atlanta, GA at Sox On Bankhead
(Distribuidor de U-Haul del vecindario)
Atlanta, GA 30318
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 9 a. m. - 6 p. m.
- Vie.: 9 a. m. - 7 p. m.
- Sáb.: 10 a. m. - 5 p. m.
- Dom.: cerrado
Alquileres locales para mudanzas de ida o en la ciudad en Atlanta, GA 30318
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
I had chosen a pick up location that was half a mile from my house and in an area I was comfortable in. I was reassigned this location one night before. I called and questioned it, though this is supposedly the nearest location with the truck available that I needed. This new location was 25 minutes away in an area that was out of my comfort zone to say the least. It was run down and felt unsafe. Sox on Bankhead was a lingerie store that I was scared to go in. Had I not had my significant other there, I would not have gone in. This location also did not have the furniture pads that I had ordered and was counting on. It was an awful experience and I am greatly disappointed.Parker M.
Great customer service and he was very firm, informative, efficient!!! Thank you!!!Anthony W.
Extremely unprofessional staff, poor upkeep in location. Will never go there again.Timo K.
Great customer service!keneth A.
I was over charged by more than $1000.00 I would like to be contacted and have these charges removed. Please contact me.Ken M.
I have used Uhaul on many occasions, this by far was the worse experience with the most UNPROFESSIONAL owner of this branch. I am shocked at my experience. I prebook with my company card through an agency to have a truck picked up. When we go to pick up the truck the "OWNER" of this Uhaul branch told us we have to hold the truck on another card, even though the representative who set this booking up for me allowed me to hold the truck with my companies card. She informed me that at drop off after using the truck, the owner of that card must be present. (Which is me) When my coworker arrives he is told he must use his card to hold. So he does. When he gets in the truck it was DISGUSTING and had no gas! First off, this is during a pandemic where sanitizing is needed. It seemed as though the truck has never been wiped down on the inside. Also, may I add that this uhaul pickup was inside a lingerie store that had his "side business" as this uhaul branch. Then later after I go with my coworker to drop the truck off so I can charge on my company card, the RUDE "owner" tells me I am not allowed to change cards. He said he has never done that before and that his lingerie business comes first. He was rude, seemed like he had been drunk as well. I am DISGUSTED that uhaul allows anyone to branch with them. I will never use uhaul again, and I will tell everyone how awful my experience was and my coworkers.Tyler U.
... retail distributors are ruining your brand. That was a horrible experience. You will lose more money having experiences like that turn a customer away from uhaul than you do making money on the location.Paul B.
The location wasn't visible to find. I was very lost... The place didn't look nice at all.CHRISTINA C.
Brian was excellent..He was knowledgeable and very respectable. Made the transaction smooth and quick and the return was the same. This is going to be my 'go to' spot for Uhaul Truck rentalsMark E.
I would definitely recommend you remove your contract from this location. The Manager is computer illiterate and rude. He talks bad about the brand(Uhaul) and states that Uhaul doesn't know what they are doing.Glover I.
I reserved a dolly and it wasn't available when I got thereAUNTISTATIA L.
The store didn't have the equipment I rented online. The store was dark and hot (no air) and unprofessionally managed. This was not a good experience.JOI J.
Owner Brian had the truck there and ready to go. He was very efficient in helping me complete my online contract, which I appreciated. The 10' truck itself was excellent; good AC. Brian also made the return super easy.Perry M.
The pick up was 9.4 miles from my home. There must have been a closer location They had allowed the truck to be used by smokers It was not a pleasant ride! The inside of the loading are floor was dirty and had debris littered throughout. I reserved online for 12 blankets. When I got there they told me they never supply blankets. If I'd have had the time I would have cancelled the reservation but I was on a tight deadline. Not impressed at all!david H.
Owner was very personable and friendly. Shop opened up promptly at 9:00. It will be my go to place for renting a truck/vanKevin E.
The operator is extremely rude and unapproachableSandy G.
The worst Uhaul experience in my life. I filed a complaint with customer service. My ID number is 2752646Michele S.
Very clean trucksbrian P.
Uhaul sent me to the wrong location - to ASAP Printing. 5 stars for Sox but 1 star for Uhaul because I'd have been SOL if not for the helpful people at ASAP Printing and Sox who figured out where I needed to be.Rachel R.
Drove smoothly and the a/c worked excellent I'm impressed my first time ever renting a uhaul thanksshawn-bria L.
Parking lot is overgrown and has abandoned cars. Not enough chocks for trailers.Easton P.
Get rid of that person..He is very unprofessional.Debora H.
This was my first and last time dealing with uhaul. My initial reservation was for 7am. I had to go to three different locations to secure a truck. You all overcharged me then promised me a refund in which I have YET to receive. The customer service reps didn't KNOW WHAT THEY WERE DOING. The only person that helped was the man at the location- finally. I want my money back. I got charged $100 it only cost $65 and I was promised a $50 refund. I want my money back!!Lenette H.
Changed my location last minute to a farther place which led to more miles and higher uber cost to reach the location. I'm not happy about thisMiguel C.