Comentarios de los clientes para Sox On Bankhead

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Sox On Bankhead

Clasificación general:

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Tyler U.
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I have used Uhaul on many occasions, this by far was the worse experience with the most UNPROFESSIONAL owner of this branch. I am shocked at my experience. I prebook with my company card through an agency to have a truck picked up. When we go to pick up the truck the "OWNER" of this Uhaul branch told us we have to hold the truck on another card, even though the representative who set this booking up for me allowed me to hold the truck with my companies card. She informed me that at drop off after using the truck, the owner of that card must be present. (Which is me) When my coworker arrives he is told he must use his card to hold. So he does. When he gets in the truck it was DISGUSTING and had no gas! First off, this is during a pandemic where sanitizing is needed. It seemed as though the truck has never been wiped down on the inside. Also, may I add that this uhaul pickup was inside a lingerie store that had his "side business" as this uhaul branch. Then later after I go with my coworker to drop the truck off so I can charge on my company card, the RUDE "owner" tells me I am not allowed to change cards. He said he has never done that before and that his lingerie business comes first. He was rude, seemed like he had been drunk as well. I am DISGUSTED that uhaul allows anyone to branch with them. I will never use uhaul again, and I will tell everyone how awful my experience was and my coworkers.

Paul B.
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... retail distributors are ruining your brand. That was a horrible experience. You will lose more money having experiences like that turn a customer away from uhaul than you do making money on the location.

camile M.
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El cliente no dejó un comentario.

CHRISTINA C.
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The location wasn't visible to find. I was very lost... The place didn't look nice at all.

Mark E.
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Brian was excellent..He was knowledgeable and very respectable. Made the transaction smooth and quick and the return was the same. This is going to be my 'go to' spot for Uhaul Truck rentals

david Z.
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El cliente no dejó un comentario.

Glover I.
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I would definitely recommend you remove your contract from this location. The Manager is computer illiterate and rude. He talks bad about the brand(Uhaul) and states that Uhaul doesn't know what they are doing.

AUNTISTATIA L.
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I reserved a dolly and it wasn't available when I got there

Keith P.
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El cliente no dejó un comentario.

JOI J.
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The store didn't have the equipment I rented online. The store was dark and hot (no air) and unprofessionally managed. This was not a good experience.

Perry M.
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Owner Brian had the truck there and ready to go. He was very efficient in helping me complete my online contract, which I appreciated. The 10' truck itself was excellent; good AC. Brian also made the return super easy.

Louis S.
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El cliente no dejó un comentario.

brian P.
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El cliente no dejó un comentario.

david H.
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The pick up was 9.4 miles from my home. There must have been a closer location They had allowed the truck to be used by smokers It was not a pleasant ride! The inside of the loading are floor was dirty and had debris littered throughout. I reserved online for 12 blankets. When I got there they told me they never supply blankets. If I'd have had the time I would have cancelled the reservation but I was on a tight deadline. Not impressed at all!

Kevin E.
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Owner was very personable and friendly. Shop opened up promptly at 9:00. It will be my go to place for renting a truck/van

Sandy G.
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The operator is extremely rude and unapproachable

Dundra G.
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El cliente no dejó un comentario.

Michele S.
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The worst Uhaul experience in my life. I filed a complaint with customer service. My ID number is 2752646

brian P.
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El cliente no dejó un comentario.

brian P.
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El cliente no dejó un comentario.

brian P.
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El cliente no dejó un comentario.

brian P.
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Very clean trucks

sabrina H.
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El cliente no dejó un comentario.

Rachel R.
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Uhaul sent me to the wrong location - to ASAP Printing. 5 stars for Sox but 1 star for Uhaul because I'd have been SOL if not for the helpful people at ASAP Printing and Sox who figured out where I needed to be.

shawn-bria L.
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Drove smoothly and the a/c worked excellent I'm impressed my first time ever renting a uhaul thanks

PERRY C.
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El cliente no dejó un comentario.

brian P.
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El cliente no dejó un comentario.

Kierian T.
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El cliente no dejó un comentario.

Camille A.
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El cliente no dejó un comentario.

jordan W.
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El cliente no dejó un comentario.

zarina S.
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El cliente no dejó un comentario.

Max J.
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El cliente no dejó un comentario.

Willie S.
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El cliente no dejó un comentario.

peter S.
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El cliente no dejó un comentario.

shawn W.
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El cliente no dejó un comentario.

Easton P.
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Parking lot is overgrown and has abandoned cars. Not enough chocks for trailers.

Debora H.
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Get rid of that person..He is very unprofessional.

Lenette H.
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This was my first and last time dealing with uhaul. My initial reservation was for 7am. I had to go to three different locations to secure a truck. You all overcharged me then promised me a refund in which I have YET to receive. The customer service reps didn't KNOW WHAT THEY WERE DOING. The only person that helped was the man at the location- finally. I want my money back. I got charged $100 it only cost $65 and I was promised a $50 refund. I want my money back!!

Gabriel S.
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El cliente no dejó un comentario.

Miguel C.
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Changed my location last minute to a farther place which led to more miles and higher uber cost to reach the location. I'm not happy about this

terrence S.
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The original drop off location was horrible at Fernandos store front. They did not know how to take the trailer a loose from the van. They told me to go to the other location because they didn't know how to unhook it and wanted me to back it in. I was so frustrated having to go to another U-Haul service place for something the first one could have done

No se han enviado comentarios para esta ubicación.

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