Customer service my experience was horrible this time and I kept getting the run around . My truck wouldn't start at the pick up location and took a whole hour out of my time so I'm dissatisfied with U-Haul right now
Tiffany B
Marathon Food Mart
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Atlanta, GA 30316
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I need to file a formal complaint, I am pretty sure someone was living in this uhaul when i arrived. The entire truck smelled like smoke and ruined some of my furniture with the smell. There were people in side of the truck when I arrived who smelled of marijuana. The truck was not the right equipment, but I had to leave quickly because I felt unsafe. There was so much trash inside the cab including personal hygiene items, food, coffee, and random personal effects. Overall this was a terrible uhaul.
JESSICA MTook 4 months to refund my money and put me on E alert for what?!
Yulin TEverything was straight forward and professional.
Micah CWorst experience ever. The staff was rude and unhelpful. Didn’t verify information so I was charged insurance that I declined when making the reservation on app. The drop off process was horrible. Refused to assist and Was told do it online and drop the key in box. Didn’t want to be bothered with it apparently
Tisha R