Have the tires fully inflated
Graham P
Arlington Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Arlington, MA 02476
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulJeremiah was most kind, very patient, offered suggestions, and overall was a pleasure to deal with. Wish there were more people like this to deal with in the service industry!
TERRANCE SThe location itself was fine. This new "truck share" app needs work. The main thing was the "verification". So, it's 6:00am before the location was open, and they needed me to provide a personal contact to "verify me". This would have been OK except that it was not mentioned ANYWHERE in the instructions or website until I was standing there trying to sign out the truck (probably in the fine print somewhere). So, I had to call around and wake someone up so that U-haul could verify me. For what? So that I am not stealing their truck when they already have my driver's license and credit card? So, it took an extra 10-15 minutes because of that, I was not happy. Also, I know the "daily rental rate" does not include other charges such as tax, and insurance. But, when $29.99 turns into $133.00 when I only had the truck for 3 hours and 38 miles, it is a bit ridiculous. For $200 I could have a moving company come with two guys and a truck for 2 hours (I called around). I was expecting that I would maybe be into $60-$70 (still double the advertised rate). It's the $1.79 PER MILE that really adds up fast. It would not take a long move for that to turn into hundreds of dollars. Overall between the website and the app, you have to learn all the little quirks of their system and you have NO idea how much it is going to cost, so you can't budget for it. So, if you are going to offer "24/7 access by app" that is a good idea. But clearly state what is required first, or have people to go to a U-Haul location first to be "verified" or something so that there are no surprises if you need to pick up the truck at 3:00am or something. And how about a "no nonsense pricing" setup where you put in your destination(s), insurance, etc. and you get the real price up front. You are not fooling anyone; you are just causing everyone to think twice before they even want to mess with it next time.
Jeff LThe UHaul employee (Jeremiah) did a great job, but UHaul itself sucks and I'll never use them again or recommend them to anyone. The 10 ft. truck clearly posts a $19.95 in town/per day price, so taking it out of town couldn't be that much more, right? WRONG. $234.00 net cost to use the truck for 7 hours and drive only 102 miles, not including gas. Rip off. Never again.
Steven PExcellent t service and good will.
Memy I