Location accessibility was difficult and not clear upon booking. Also, the U-Haul app itself is TERRIBLE. It took over an hour just to get the U-Haul because the app was having trouble reading the drivers licenses. Delayed my move by an hour & returning it took over an hour as well because the app couldn’t upload the pictures correctly!! I ended up having to call U-Haul customer service 3 times in one day over these issues. U-Haul customer service is great but between this location and the app, I hope to never use it again
Barry K
Postal Annex
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Antioch, TN 37013
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The online after hours check in did not work. I was outside for an hour trying to upload pictures. It was freezing.
Shairease RVery friendly staff and quick easy process
Teresa GRestock the store locations with the adequate supplies that is needed in order to full fill the order as agreed upon when the order was placed.
Benjamin FThe truck did come in handy in such time…understanding the saying “beggers can’t be choosers” but I did return truck and cleaned and added air freshener in it as well ..On time and correctly.full tank”. I have tried contacting this location I still have not received my credit return! What is going on?
Darian G