Customer Reviews for Postal Annex
(Distribuidor de U-Haul del vecindario)

166 comentarios

5331 Mt View Rd   Antioch, TN 37013

(615) 717-3141

Location Hours

  • Lun. - vie.: 10 a. m. - 4 p. m.
  • Sáb.: 10 a. m. - 3 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(615) 717-3141

5331 Mt View Rd
Antioch, TN 37013

Services at this Location:

Location Hours

  • Lun. - vie.: 10 a. m. - 4 p. m.
  • Sáb.: 10 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Best Uhaul experience I've ever had! The workers were juggling so many things but had such a positive attitude and were so helpful. They made the whole process go smoothly and was so easy.

Kathryn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JANET H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
5.0

Great customer service and convenient location

Philip W. 
Clasificación:
4.0

El cliente no dejó un comentario.

mary C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

Better parking space for trucks

PATRICIA F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JANET H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DIANE C. 
Clasificación:
5.0

Keep up the great service

Erfan Z. 
Clasificación:
3.0

Wasn't inconvenienced at all.

Orlando M. 
Clasificación:
3.0

El cliente no dejó un comentario.

EMILY W. 
Clasificación:
3.0

El cliente no dejó un comentario.

APHIXAY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENICE K. 
Clasificación:
1.0

Have a loooot of improvement

GIN T. 
Clasificación:
5.0

The representative was professional, friendly and very accommodating. It was a pleasure to do business with and look forward to my next visit.

Linda W. 
Clasificación:
5.0

They were very helpful and accommodating

kurt K. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY D. 
Clasificación:
5.0

Our experience was a great one from start to finish. The staff were extremely friendly and helpful. I would definitely recommend this location to anyone looking to rent a uhaul

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandria S. 
Clasificación:
5.0

Fantastic

matthew M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Norman G. 
Clasificación:
4.0

El cliente no dejó un comentario.

NORMAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Adedotun F. 
Clasificación:
3.0

When I received the receipt, I was charged for a dolly that I already paid for at my pick up location. I contacted the Uhaul on Mt. View to find out why, he did not know and said he would find out and call me back, but I never received the call back... 🧐

FELECIA P. 
Clasificación:
5.0

Keep up great Cust service

ROSEMARY F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Yohannes M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Domingo H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY V. 
Clasificación:
1.0

Worker was very short and rude. Told me I should've gotten a phone call to drop truck off else where (even though drop of location was that store)

Kaylea G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
4.0

¡Gracias de nuevo!

Brian L. 
Clasificación:
2.0

The man that has been there forever is awesome. He was not there the day I needed my rental. 1 of the guys that was there was not very friendly, shamed me for not being there at my original pickup time, & ended up waiting an hour to get my truck.

Jennifer J. 
Clasificación:
3.0

I dropped truck off at 9:30 pm Sunday night, no visible sign of a drop box to leave key, so many signs on door and windows. I thought I had to bring key back in person at 9am when they opened. While I was standing at door waiting for them to open, I read every sign, then saw a small sign on the window of drop box location in back of store. That is not a safe area to put a drop box if your dropping key off at night, when it is dark you cannot see the signs at night when attempting to leave key. Maybe drop box needs to be in the front of store visible to all customers. So I made a 2nd trip to U-haul when I could have left key the 1st time. Thank you!!

Monique Y T. 
Clasificación:
4.0

since there are trucks in front of the store and the back, at first we couldn't find the truck. That isn't a huge issue, but just have to travel quite a bit to find your vehicle.

Evan D. 
Clasificación:
3.0

The gentleman were nice who worked there. The truck was dirty which was a concern because of Covid.

Larea K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joji J. 
Clasificación:
5.0

Good job

Kivi H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anitra C. 
Clasificación:
2.0

The key drop off was INSANELY hard to find. We drove around in circles for ten minutes behind the buildings.

Alissah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronny W. 
Clasificación:
5.0

El cliente no dejó un comentario.

USHEKIE SHUNYA T. 
Clasificación:
5.0

The folks working this place were excellent. They took Covid seriously and only allowed two people in at a time. One of the men took the time to walk us to the truck and made sure that we had everything that we had. He explained that we might want to take pictures of the truck just in case there was damage from the previous driver. He also made sure that we had the appliance dolly and asked us if we were sure that this truck provided enough space. He was just a stellar employee and a complete opposite from the experience that we encountered at the other Bell Road location. The men who operated this location are an asset to your company.

Casey B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Taylor Alexa B. 
Clasificación:
5.0

I was in and out. They even showed me how to work the ramp. Very smooth process.

CARLOS S. 
Clasificación:
5.0

Nice one

HUMPHREY O. 
Clasificación:
5.0

After hours drop off

Gilbert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DeShawn H. 
Clasificación:
5.0

They only problem I had was my phone internet was slow trying to follow instructions for mobile pick up/drop off. Thankfully someone from the uhaul Place was able to help us out on site it and wasn't a wait for service.

Leah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shekia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

cedria G. 
Clasificación:
5.0

The service was excellent

Reginald P. 
Clasificación:
3.0

The location was fine. The customer service line and app were entirely unhelpful and as a result I'll be using a different moving truck service in the future. 300 dollars for a truck that could only hold half my stuff and no help whatsoever when I tried to call and upgrade. Ludicrous. Money wasted = lesson learned.

Jesse L. 
Clasificación:
1.0

Horrible coustmer service . The man had me get wrong sized vehicle and I still get charged says nothing can do to help. I will NEVER use uhaul rentals again !

Charles T. 
Clasificación:
5.0

The guy was very friendly and very helpful! ¡Gracias!

Justin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather D. 
Clasificación:
5.0

I was happy fast service and they are professional I love the service . . This location is the best .

MAHAN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHERIKA M. 
Clasificación:
3.0

They lost my online reservation, but they had a truck available to give me and quickly got me back on the road. Had that not been the case, this would have been a totally different review.

Timothy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooke V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caitlin D. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashida D. 
Clasificación:
4.0

The truck size I had wanted originally waa not available, so I had to make due with a van.

russell T. 
Clasificación:
3.0

I would like to speak to corporate concerning our experience with U Haul overall. Your maintenance for emergencies is sorely lacking. The truck had almost bald front tires and they began to shred 250 miles into our trip. We contacted your roadside assistance and it took us driving another 109 miles and wasting over 8 hours of our travel time to have you send out 1 tire. We were almost late for closing on our new home when we gave ourselves over 36 hours to make a 670 mile trip! We ended up driving almost 500 miles on a new tire and a grossly neglected one at 55 miles per hour to get here on time! This is inexcusable for a company this large! Please have someone reach out to me as you make it truly impossible to reach a human by phone!

Mark F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Zhane R. 
Clasificación:
3.0

The cab was not clean, the uhaul broke down and had to be towed... the radiator blew. It was the worst experience I have ever had with uhaul. Our 3 coolers of food were ruined. It was very stressful for myself and family.

APRIL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor S. 
Clasificación:
5.0

Great customer service and very friendly.

Jason C. 
Clasificación:
5.0

Truck was clean but the windshield wipers didn't work on the passenger side, the blinkers didn't work if the lights were on, the brakes were bad and it felt like the truck was going to fall apart. It is time to retire this vehicle.

William W. 
Clasificación:
5.0

Customer service was A1, the rep was able to get me in and out without any issues.

KEVIN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Breana B. 
Clasificación:
3.0

I think there should be open WiFi at the pickup location

Brian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa W. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kristi H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Meshack M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas E. 
Clasificación:
4.0

Employee helped me pick up my vehicle even though he wasn't open yet and was dealing with other issues.

Phil B. 
Clasificación:
3.0

El cliente no dejó un comentario.

meliane M. 
Clasificación:
5.0

I ran into a bit of an issue with an upgrade on a truck. The gentlemen understood why I couldn't accept an upgrade and gave me what I needed. The workers in this location were very kind, respectful and accommodating.

Francine M. 
Clasificación:
1.0

Customer service was awful. Further more I have not received my 50 dollar reserverstion guarantee when it wasn't met. Please reach out to me at 6154742252

Matthew E. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIYLER D. 
Clasificación:
3.0

I experienced really good customer service.

Deon A. 
Clasificación:
4.0

Better signage to find the building. It's oddly located behind a strip mall. I only found it because I spotted the trucks as I circled the block. There's no uhaul sign that I could find.

David N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philomena N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carol D. H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noah B. 
No se han enviado comentarios para esta ubicación.

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