Comentarios de los clientes para Postal Annex

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Postal Annex

Clasificación general:

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USHEKIE SHUNYA T.
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El cliente no dejó un comentario.

Casey B.
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The folks working this place were excellent. They took Covid seriously and only allowed two people in at a time. One of the men took the time to walk us to the truck and made sure that we had everything that we had. He explained that we might want to take pictures of the truck just in case there was damage from the previous driver. He also made sure that we had the appliance dolly and asked us if we were sure that this truck provided enough space. He was just a stellar employee and a complete opposite from the experience that we encountered at the other Bell Road location. The men who operated this location are an asset to your company.

Taylor Alexa B.
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El cliente no dejó un comentario.

CARLOS S.
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I was in and out. They even showed me how to work the ramp. Very smooth process.

HUMPHREY O.
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Nice one

Gilbert V.
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After hours drop off

DeShawn H.
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El cliente no dejó un comentario.

Leah B.
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They only problem I had was my phone internet was slow trying to follow instructions for mobile pick up/drop off. Thankfully someone from the uhaul Place was able to help us out on site it and wasn't a wait for service.

Shekia G.
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El cliente no dejó un comentario.

cedria G.
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El cliente no dejó un comentario.

Reginald P.
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The service was excellent

Jesse L.
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The location was fine. The customer service line and app were entirely unhelpful and as a result I'll be using a different moving truck service in the future. 300 dollars for a truck that could only hold half my stuff and no help whatsoever when I tried to call and upgrade. Ludicrous. Money wasted = lesson learned.

Charles T.
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Horrible coustmer service . The man had me get wrong sized vehicle and I still get charged says nothing can do to help. I will NEVER use uhaul rentals again !

Justin H.
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The guy was very friendly and very helpful! Thank you!

Dustin W.
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El cliente no dejó un comentario.

James G.
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El cliente no dejó un comentario.

Heather D.
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El cliente no dejó un comentario.

MAHAN D.
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I was happy fast service and they are professional I love the service . . This location is the best .

CHERIKA M.
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El cliente no dejó un comentario.

Timothy G.
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They lost my online reservation, but they had a truck available to give me and quickly got me back on the road. Had that not been the case, this would have been a totally different review.

Curtis J.
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El cliente no dejó un comentario.

Tammie S.
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El cliente no dejó un comentario.

Brooke V.
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El cliente no dejó un comentario.

Caitlin D.
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El cliente no dejó un comentario.

GREGORY H.
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El cliente no dejó un comentario.

Jasmine M.
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El cliente no dejó un comentario.

Rashida D.
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El cliente no dejó un comentario.

russell T.
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The truck size I had wanted originally waa not available, so I had to make due with a van.

Mark F.
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I would like to speak to corporate concerning our experience with U Haul overall. Your maintenance for emergencies is sorely lacking. The truck had almost bald front tires and they began to shred 250 miles into our trip. We contacted your roadside assistance and it took us driving another 109 miles and wasting over 8 hours of our travel time to have you send out 1 tire. We were almost late for closing on our new home when we gave ourselves over 36 hours to make a 670 mile trip! We ended up driving almost 500 miles on a new tire and a grossly neglected one at 55 miles per hour to get here on time! This is inexcusable for a company this large! Please have someone reach out to me as you make it truly impossible to reach a human by phone!

Zhane R.
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El cliente no dejó un comentario.

APRIL R.
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The cab was not clean, the uhaul broke down and had to be towed... the radiator blew. It was the worst experience I have ever had with uhaul. Our 3 coolers of food were ruined. It was very stressful for myself and family.

Victor S.
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El cliente no dejó un comentario.

Jason C.
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Great customer service and very friendly.

William W.
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Truck was clean but the windshield wipers didn't work on the passenger side, the blinkers didn't work if the lights were on, the brakes were bad and it felt like the truck was going to fall apart. It is time to retire this vehicle.

KEVIN A.
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Customer service was A1, the rep was able to get me in and out without any issues.

Breana B.
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El cliente no dejó un comentario.

Brian L.
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I think there should be open WiFi at the pickup location

Melissa W.
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El cliente no dejó un comentario.

Kristi H.
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El cliente no dejó un comentario.

Meshack M.
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El cliente no dejó un comentario.

Thomas E.
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El cliente no dejó un comentario.

Phil B.
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Employee helped me pick up my vehicle even though he wasn't open yet and was dealing with other issues.

meliane M.
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El cliente no dejó un comentario.

Francine M.
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I ran into a bit of an issue with an upgrade on a truck. The gentlemen understood why I couldn't accept an upgrade and gave me what I needed. The workers in this location were very kind, respectful and accommodating.

Matthew E.
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Customer service was awful. Further more I have not received my 50 dollar reserverstion guarantee when it wasn't met. Please reach out to me at 6154742252

KIYLER D.
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El cliente no dejó un comentario.

Deon A.
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I experienced really good customer service.

David N.
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Better signage to find the building. It's oddly located behind a strip mall. I only found it because I spotted the trucks as I circled the block. There's no uhaul sign that I could find.

Philomena N.
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El cliente no dejó un comentario.

Carol D. H.
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El cliente no dejó un comentario.

Noah B.
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El cliente no dejó un comentario.

Adrian B.
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El cliente no dejó un comentario.

Kevin L.
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El cliente no dejó un comentario.

Thomaria D.
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El cliente no dejó un comentario.

Porsha R.
Clasificación:

Need a bigger U-haul sign. Took a while to locate the store. Gentleman working states that people get lost all the time. He also explained the tow-button to me and I wish someone would have explained it to be before driving across the country.

Randall J.
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Great support on location, great guys, knowledgeable helps.

Jessica H.
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No key drop off box. The store was not open at the drop off time, although the sign was on. The store seemed disorganized. I did online drop off but was unable to leave the key, then the store was not open at the drop off time and I had to make many trips to the location.

EDUARDO P.
Clasificación:

Good

John B.
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Nothing - all was great

COREY C.
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Can was great, process easy

HOOD D.
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I rented a 15' long box style truck with a granny's attic. Asked the guy at pick up location if truck box was 15' from gate to back of box not counting granny's attic. He assured me that granny's attic was bonus and it was not part of the 15'. Well it is. Contacted U-Haul customer service and lady I spoke with also seemed confused about the description of the truck length and agreed that it was confusing. Would have traded it for a bigger truck but none were available at this location.

Martina R.
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Very much helpful. Nice guy! His customer service skills are a plus.

CIERRA T.
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El cliente no dejó un comentario.

Cimeon H.
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Although the van was clean..Please make sure your trucks or vans have COLD AC. It was hotter inside the van than it was outside smh.

Jacqueline J.
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Only location I'll use.

Zarrin C.
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I just wish this location open earlier on weekends but the staff was really helpful and they did an excellent job getting the truck rented when the system went down

Ousmane D.
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clean the equipment. The cabin was not clean at all.

Aime T.
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El cliente no dejó un comentario.

John H.
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El cliente no dejó un comentario.

Desiree R.
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El cliente no dejó un comentario.

Benjamin S.
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El cliente no dejó un comentario.

Lakisha C.
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El cliente no dejó un comentario.

Cheryl H.
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James is awesome. Great experience.

Rosemary F.
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Stay friendly and nice to your customers

Heather H.
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El cliente no dejó un comentario.

Corinne B.
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El cliente no dejó un comentario.

Jonathan G.
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El cliente no dejó un comentario.

Latasha H.
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Great service and trucks!

yamria P.
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El cliente no dejó un comentario.

Alice N.
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El cliente no dejó un comentario.

Clifton C.
Clasificación:

you have the wrong person. this email address is not the intended party.

Lance S.
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El cliente no dejó un comentario.

Xiomara F.
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El cliente no dejó un comentario.

antronnette C.
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El cliente no dejó un comentario.

MARIEA S.
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El cliente no dejó un comentario.

James K.
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We dropped off after hours but because the store front was part of a plaza, it was difficult to figure out where to go to drop off and when we did, there wasn't many parking spaces left

Brittani W.
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El cliente no dejó un comentario.

Jeremy F.
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The Fellas made it simple and easy. I purchased a appliance dolly that they don't have that location and it was already taken off my bill no questions asked. I would recommend this uhaul center to anyone in middle Tennessee.

Tyrone F.
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The customer's Service from the New owner is Outstanding at Post Annex

Jerome F.
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I have been using this location for the last 20 years. They have change ownership. But I have no complains.

Corey G.
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El cliente no dejó un comentario.

Jason H.
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El cliente no dejó un comentario.

Melanie C.
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El cliente no dejó un comentario.

Gail H.
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El cliente no dejó un comentario.

Keisha O.
Clasificación:

Nothing

Charles F.
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El cliente no dejó un comentario.

Jacqueline O.
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El cliente no dejó un comentario.

Daivd C.
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Very helpful and supportive when handling my complaints.

Joe L.
Clasificación:

I was in personnel management for over 40 years, primarily in healthcare administration. Read my comments, and figure it out.

Sarah H.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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