The customer service was poor. The lady who checked me out and spoke with on the phone when I had issues returning via app was very rude and curt. I personally work in customer service in human resources and to have the experience I had was truly unacceptable. I have utilized your company's services many times prior and had always been a pleasant experience, but this really had me taken aback.
Alquiler de camión de mudanzas en Antioch, CA en Custom Bunkbeds
¿Te mudas de o a Antioch, CA 94509? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Custom Bunkbeds. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Custom Bunkbeds
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Antioch, CA.
Alquileres de vans de carga y pickup en Antioch, CA
Los alquileres de van de carga y pickup U-Haul en Antioch, CA son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Antioch, CA 94509. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
We were treated as though we were an inconvenience, or she just didn't want to be there. Our customer service rep on the phone, he booked the trailer at the wrong location for pick-up, the wrong time and was a prick when I asked him to verify my reservation.
I'm sorry I didn't get her name when I pick up my truck, but she was amazing, kind, professional, and she made my transaction so smooth. I would definitely recommend this location. She was so professional, even with social distancing. Thank her please. And the truck worked out perfectly for me. Thank you.
The staff is always professional and polite. I appreciate how straightforward the rental process is at this location.
Worked OK for remote pickup. Bird or chicken farm is kind of weird. It was nice to not have to talk to the owner, because that guy was rude last time I went here.
We had an issue with our loaders and needed to keep truck extra days. We called and left a message saying we would need to keep the until Monday and the lady At UHaul Antioch called us and told us if we didn't bring it back on Friday July 3 that she would call the police and report that we had stolen the truck. It was a major inconvenience And we had to rush and spent hours in traffic trying to get it back in time By the way I am 88 years old and my daughter is 66 and she and her husband who is 78 had to submit to all this stress and pressure I consider it elder abuse!!
Everything went well. It was just a hassle to not be told that our pick up location had changed until last minute. Luckily the store owner stayed open to make sure the sale went through, so that was really nice.
customer service was excellent quick and informative.
??don't know why people say the lady in the office is rude, I beg the differ! Twice I have rented here and both times the lady ,& myself are always laughing about one thing or another. She is far from being rude. And the gentleman that gets the trucks ready for renting, is just as nice. Out of all the u-hauls I have rented from, this is by far the "BEST PLACE! " This place has the Best trucks & Vans on the market! The gas is always on full, they are in "Perfect" working condition with no "flaws", & AC works wonderfully! Other u -haul places have raggedy trucks, falling apart, no gas, no AC and dirty and take along time to rent & turn in, not this place, here they get u in and out! Keep up the great work, I would not go anywhere else! Thank you both for the wonderful service & for keeping the vehicles in top running condition with the best gas mileage!??
Only one person in the office. A line outside causing 45 minute wait. People who had come from 50-60 miles away to pick up rentals because they were not available in their local area. So it was a bad experience for them having to come all that way and then having to wait for a long period to get served. As well after I had signed my agreement I had to wait 20 minutes to get help with the trailer I rented.
I was just a little confused about the self check out I didn't understand if it was if I self check out I get charged $20 or if I talk to somebody and let them check me out i get charged..
Good service!!! I just had trouble Check in on my phone. But I am not quick on the phone. Thank You Nick Rodriguez
Customer service has dropped over the years here. I have always rented here. We rented a trailer and my son in law rented a truck on Saturday and the sustainer service was very bad. They were very rude.
The lady in the office was beyond rude. Everyone wore a mask except her, she walked right past me with no mask and put one on inside. I didnt appreciate it. Would never pay to be treated that way. Obviously Uhaul is not disinfecting vehicles between uses, was even an empty water bottle in mine. Completely irresponsible. I wont be back.
Fire the â€œownerâ€
The one thing that popped in my mind was I feel like I'm asked to enter information online, such as credit card number, but I still need to run the card when picking up the rental. I also selected to purchase the coverage online but I was asked again when picking up the rental if I would like to purchase it. Maybe there are specific reasons for this, but I just thought maybe doing all of this online was to help speed the process up. Not a big deal.
They could be a little bit nicer
Great customer service. Thank you!
Very professional company with an extremely patient and approachable team. By far the best UHaul dealer I have ever been to.
Front desk receptionist unfriendly. We had to go there since our reserved truck was stolen from Brentwood facility. Very poor experience.
This location is the best in town!!
It would be great for people who have confirmed reservations be served in a separate line over the walk in people!
Rental was reserved the day before online. An additional phone call to U-Haul was placed to confirm the reservation. Once I arrived to pick up the U-HAUL no truck was available and the person behind the counter was not pleasant to work with. After a while we were provided with a U-HAUL to complete our move
The Costomer service was amazing and service was given quickly
excellent customer service. thank you