It was confusing because no one there to check us in and we had to call to get help but it worked out okay overall
Gregory T
ACL Moving Company
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Anderson, IN 46013
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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I forgot to do the online return when I dropped off the truck so I called the following business day to ensure the truck was checked in. I was advised it was indeed checked in and I should be receiving a receipt from Uhaul of the final charges. The following day I had not received the email and the pending charges to my bank account disappeared as if I didn't pay. So I called back and was told everything was fine on their end and to reach out to Uhaul directly. When I reached out to Uhaul they couldn't give me much information other than my contract was on hold but they didn't know why. So I was placed on hold so they could reach out to the locations manager. I was then told that the location manager didn't answer but they left a voicemail for them to call me back to discuss why my contract was on hold. Approximately 5 minutes later I received the receipt via email but never a call or any communication on why my contract was on hold. The following business day my account was charged appropriately. Poor customer service by the manager. I don't understand why my contract was on hold. Had I not called to inquire why knows how long this could have dragged out.
Chelsea RThey were closed
SHERRY WCharged me for more than double my mileage. I don't think they keep very good record of what they rent out. Lady that rented it was alright, but seemed a lil bothered. Maybe have your service rep walk out and inspect the vehicle before customer takes possession?
JOSHUA STruck needed cleaned/swept out badly!! Much of my stuff for extremely dirty. Some dirt is expected, but most of my stuff was coated in dirt and dust and crud straight from the truck. Also, there was no one at the trailer pickup location and they would not answer the phone at the number on file at all
Benjamin A