I was overcharged on my credit card. I was quoted at $51 before I picked up the Uhaul van. I returned it with 4 less than miles than quoted at and you charged me $71! My bill says “ $1 environmental fee, $4 renters tax†I'm sure these are just hidden bs fees you tack on without disclosing in the estimate, but what really upsets me a the $20 “after hours service feeâ€. I returned the Uhaul 3 hours early, dropped the keys off at the service center inside the store hours before they closed, and confirmed when the Ace Hardware store employee that I wouldn't be charged specifically for a $20 after hours fee since they were still open and I returned it with half my time left. Please explain to my why this happened? When will my money be returned? If this is corrected than I will continue to do business with your company and will recommend your service to others in the future.
Alquiler de camión de mudanzas en Albany, NY en Robinson ACE Hardware
¿Te mudas de o a Albany, NY 12203? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Robinson ACE Hardware. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Robinson ACE Hardware
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Pickups Trabajos pequeños -
Vans de carga Trabajos pequeños -
Camión de 10 ft De estudio a
dpto. de 1 hab. -
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab. -
Camión de 17 ft Casa de hasta 2 hab. -
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab. -
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Albany, NY.
Alquileres de vans de carga y pickup en Albany, NY
Los alquileres de van de carga y pickup U-Haul en Albany, NY son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Albany, NY 12203. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
Características
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
Your web based application does NOT work. I reserved a vehicle at this location the day before but when I went to pick up the vehicle, the UHaul app did not have my reservation in your system . So staff at this location had to process the transaction . Then when I returned the vehicle, the UHaul web app did allow me to return it. Again, staff at this location had to process the transaction. So your web based app failed completely .
The process of checking in and returning the vehicle through the self check-in does not work with Firefox mobile. Please add support for your website for Firefox.
Everything went very smoothly and there were no surprises.
I wouldn't recommend U Haul at all. All the cost are hidden. I didn't realize it was going to be so expensive. And I was never told when the truck needed to be returned. The smell of cigarettes in the truck was so strong that we had to drive with the windows fully open. It was honestly a horrible experience. This review doesn't have anything to do with Ace Hardware, they were very nice. Yes just feel financially, I was ripped off.
Overall I would rent from this location again, but the engine oil light was on where the mileage was so the only time you could see mileage is when turning vehicle on and off, so I think k they should check that stuff more often, obviously the oil was low or needed to be changed. Thankfully I had no problems with the vehicle.
I would recommend that Robinson Ace Hardware thoroughly clean the rental vehicles after each use. The cargo van we rented smelled like an animal farm. The driver and passenger seats were covered with animal hair. In addition, the cargo area floor looked like it hadn't been cleaned. Very disappointing.
They didn't check the truck in from the night before so it took me an hour to get the truck when I had scheduled it for 8:30 got there at 8:20 and didn't leave till 9:10. If anyone deserves that 50$ reservation guaranteed it should be me. I lost money from being late to the job I had reserved the truck for.
The staff was extremely rude.... And unhelpful... We were told to return the trailer to any location in Albany and was given a list of places.. when returning gave my boyfriend a hard time was rude and nasty.. throwing cones and stuff.. very unprofessional for a manager to act that way....
Customers have to check their invoice before and after very carefully. I was about to be charged for equipment I did not order, and was charged for two days even though I only had the van for 2-3 hours. $20 convenience fee? For what? I don't remember a Uhaul member helping me to move anything. Ill think twice before using Uhaul again.
I was old they do not sanitize vans between use , only buttons and controls. The entire vehicle should be sanitized, esp, when it comes frrom a state with high CovID. I;m. in NY,& van had AZ plates. Made me vert nervous.
It took me almost 40 minutes to pickup the truck as the employee was not sure how to do that.
I wanted to report I found a bag of money under the seat. I gave it a ace hardware employee. I hope it makes it back to the original owner. Thanks, Mary
Easy drop off, great location.
Online check in process sucks. Website to check in is not user friendly. Location services didn't work. Settings on phone were correct and not the issue. I'm mid 30s and can use technology. I had to go into the store both checking in and checking out. Defeats the purpose of Mobile Check in if the technology doesn't work
My contention is with what I was charged, versus what I agreed to pay. The figures on my bill were completely different than the numbers in my order confirmation. I have emailed this dispute, I do not know if it was UHaul or the ACE store that made the error in charges, I expect it to be resolved today.
Your 24/7 system is not great. I actually lost 1 hour out of my paid time trying to get my approval. Noone answered the phone and noone responded back to me via contact us on your site. I was very aggravated.
Make sure they don't try to change the rates for the vehicle charge's
Truck was reported to have a full tank of gas when it actually had 3/4 of a tank. When I returned the truck I made sure to leave it with the same amount of gas. They then went and filled up the rest and charged me for it. Buyer beware!! Take pictures of gas gauge before leaving the lot. Or else you'll be paying for gas you won't use
The staff was very friendly and respectful.
Very Professional
Overall it was an easy process. It would be helpful if you informed people what type of gas they should use before they leave. I had to call because the vehicle wasn't marked as far as I could see and I had to talk to three people before getting an answer.
Will be renting monthly with a convient location and perfect size van
Get rid of the self return onlne ...I returned the truck and had to stand in the cold rain to take pictures. Next time I will try to wait till the rental place is open to return the truck even if I am not using it. This return process might even have me looking for a different truck rental company
Very professional staff! I will definitely rent from this location again in the future!!!
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