Always very friendly and responsive
Aaron E. | Overall ExperienceGuardian Storage
151 W 7th Ave, Vancouver, BC V5Y1L8(Entrance from the back alley)
Comentarios de clientes
Available Units (All Sizes are Approximate)
Storage Lockers
Storage lockers are generally reduced-height storage units. Located inside of a self-storage facility, these units provide the same security and convenience of traditional storage units.
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Storage Customer Reviews
- 3.5 Average Customer Rating
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Always very friendly and responsive
Aaron E. | Overall ExperienceMarcela Torrealba was amazing in customer services, support and assist me moving my luggage safely to the storage and out. Definitely recommend this storage.
Kashif T. | Overall ExperienceClarification for question #5 above: Would I recommend? It depends on whether they are ok with the following. The facility was fine, but just a few things that might be helpful to know before reserving: 1) the "upper level" lockers are accessible by ladder/moving stairs only. Heavy items would be difficult if not impossible to carry up the ladder to store in the upper units. 2) Availability on the U-Haul reservation site did not match the price or locker type that was available when we arrived. Recommend you contact the facility directly in advance to confirm availability and price. 3) The parking area for load-in is on a steep angle. Moving furniture was made more difficult because the truck bed was on an angle so heavy things were hard to balance and dollies would roll downhill and not stay in place for loading and unloading. Otherwise, the facility itself was clean and safe and a convenient location for me. A variety of large and small dollies and hand-trucks were available for use during move-in and move-out.
Daryl V. | Overall ExperienceHonestly incredible customer service. I wish the access hours were a little more lenient as with a job and school sometimes I had to schedule around when I needed to get to the storage a little more than I would like
Tammo F. | Overall ExperienceGood, clean storage space at VERY GOOD prices. Believe me, I checked!!!
David A. | Overall ExperienceThe load in area for the storage facility is very difficult on such a steep angle. This is a bigger factor for tenants who access their units and move stuff in and out regularly.
Marin M. | Overall Experiencethe facility is dingy and not easy to access. also customer service is almost non-existent. if you have an issue with an employee it is likely you will be writing in a complaint that is then 'handled' by the very employee who the complaint is against - very unethical. the contents of our storage unit were covered in sawdust from work in the upstairs business, and the employee working - also the manager, was incredibly rude and hostile. she did absolutely nothing about it and in the midst of cancer treatment and this pandemic we had to find another facility and move. the prices at guardian storage are much higher for subpar units compared with other facilities in the area. would never use this facility again nor would we recommend it to anyone. there are much cleaner, cheaper and brighter facilities in the area with friendlier employees and better standards of customer service.
Avneet P. | Overall ExperienceUsed this facility for a few years and I am satisfied with their service. Very accessible, friendly staff and affordable.
OMAR S. | Overall ExperienceClean and very centrally located (Off Main & 8th). The people who work there are not very personable but efficient. I found many reviews talking but ramp steepness, but it wasn't so bad after all.
Farida E. | ReservationThe lady working there was absolutely amazing and patient. The storage locker was clean and a great size for what I needed. The lady was so thorough and calm, with all that was going on too! Thank you
Kartika K. | ReservationVery good service, everything went smooth with my storage.
jorge s. | ReservationVery clean with friendly and helpful staff. The parking is steeeeeeep and kind of freaky when you’re parked there because of the incline, but the storage facility itself is great!
PASCALE M. | Overall ExperienceThe service to move in was very good and everything went smoothly. Thank you
Privacy R. | First ImpressionsI was told by customer service that this location was 24 seven. When I got there at 5:45 the lady was very rude to me and told me that I could not store my stuff there as she was closing at 6 o`clock.
Privacy R. | First ImpressionsThe staff who signed me up was very nice and helpful. Also another staff took me to the units and showed them to me. The process was smooth and easy.
Privacy R. | First Impressions