Customer Reviews for Guardian Storage
(U-Haul Neighborhood Dealer)

446 comentarios

151 W 7th Ave   Vancouver, BC V5Y1L8
(Entrance from the back alley)

(604) 215-0062

Horario

  • Mon–Fri
    9:30 a. m. - 5:30 p. m.
  • Sábado
    9:30 a. m. - 4:30 p. m.
  • Domingo
    11:30 a. m. - 3:30 p. m.

Servicios en esta ubicación:

Contáctanos

(604) 215-0062

151 W 7th Ave
Vancouver, BC V5Y1L8
(Entrance from the back alley)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9:30 a. m. - 5:30 p. m.
  • Sábado
    9:30 a. m. - 4:30 p. m.
  • Domingo
    11:30 a. m. - 3:30 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very helpful this is the only location. That i will deal with. ( very good equipment)

jean B. 
Clasificación:
1.0

When I booked the van I specifically clicked no for collision damage waiver and yet, it was somehow applied to my bill at the end. Shady stuff.

Nick R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Juan A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Juraj P. 
Clasificación:
2.0

Wasn't made aware of refuelling policy. The staff member didn't say anything to me, and didn't even verify my ID upon pick-up. They just handed me the keys.

Bryce S. 
Clasificación:
1.0

The administrative lady that speaks Spanish is so rude to the customers. She shouts at the people and speaks very unprofessionally. Definitely, I won't use the service again, and nor recommend my friends.

Juan Manuel A. 
Clasificación:
1.0

The staff is extremely rude and does not explain anything. They will try charge as much as they can

David L. 
Clasificación:
3.0

Address is in the back alley, no entrance from street side.

Warren W. 
Clasificación:
3.0

I rented the truck 2 days in a row to move some stuff for our company which is located very close. The fuel gauge was showing full when I borrowed the truck. My total driving distance for these 2 days (1 day 4 hrs, the other day around 5 hrs) was 16 km. At the end of the second day I went to fill up the tank. It took 27 liters of fuel. That's way too much for such a short distance. Which means the gauge is not accurate and the previous renter did not fill the tank. I have photos of the odometer both in the beginning and at the end as well as a photo of the gas receipt (total of $63.87 CAD). I think I need to be compensated. Thanks.

Alexander B. 
Clasificación:
1.0

DO NOT USE GUARDIAN STORAGE Ive picked up plenty of uHaul trucks over the last many years and Guardian Storage was the worst experience of all. First of all, their office is very difficult to find. It's located inside a uHaul self storage facility. There is a side door in the back alley with no signage that you'll need to use to enter the storage facility. I called the number for Guardian and the woman was not helpful at all. With such an awkward office location they should expect customers to call and be nice to them over the phone. It's almost impossible to find the location. Once I somehow made it to their office, I was met with an extremely rude customer service person. It was the same woman from the phone. She made me feel horrible for not being able to find the office and told me “is this how you enter your mother's house”. She had 0 communication skills and had a very strange/negative energy around her. It was almost scary. Then, she smashed her office door closed and told me to just wait, inside this suffocating storage facility. I am claustrophobic so I couldn't stand there too long and walked outside. I saw this person sitting in the truck doing her thing. It took her about 20 minutes before she came out of the truck. During this time there was 0 communication from her side to at least let me know what she was doing or how much more time she might need. Once she stepped outside the truck, I asked her a few basic questions. Like what is the return process as it would be after office hours for their location. She did not answer my question and just rushed back inside the windowless storage facility. She made me feel that I was dumb for asking any questions at all. Now, I got the key, and I am in the truck. It's parked In the back alley on a 45 degree decline. Being someone who doesn't frequently drive large vehicles, it was painful to reverse this truck out of this parking spot. Finally, when it was time to return the truck, I had to reach out to uHaul customer support chat from the uHaul app. They guided me with the return process. This was the only reasonable experience because I did not have to interact with the same rude customer service person from Guardian Storage. DO NOT USE GUARDIAN STORAGE

Emad S. 
Clasificación:
5.0

Very friendly staff. Overall the process was smooth and pleasant.

Andrew K. 
Clasificación:
5.0

El cliente no dejó un comentario.

OUTTV NETWORK INC O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline S. 
Clasificación:
3.0

Better communication. I received an "After hours charge", i emailed to query it and got no reply. I subsequently called U-Haul customer services and they reversed the charge.

Peter J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gala M. 
Clasificación:
5.0

Always very friendly and responsive

Aaron E.  |  Overall Experience 
Clasificación:
1.0

The customer service person was rude and took almost 30 minutes to process my order. They offered no assistance getting equipment into the truck. The truck was parked on a steep (20%) decline. There was no way I could have lifted the furniture dolly by myself, so I did not take it.

Robert S. 
Clasificación:
2.0

Charged me a 25 cleaning fee, I think I forgot one piece of plastic sheet in the back…. Full gouge but didn't expect much better.

Brian L. 
Clasificación:
5.0

My experience was excellent. No issues at all.

Shaun A. 
Clasificación:
2.0

El cliente no dejó un comentario.

MIE H. 
Clasificación:
5.0

Great service! Fair price.

Patrick R. 
Clasificación:
5.0

Marcela Torrealba was amazing in customer services, support and assist me moving my luggage safely to the storage and out. Definitely recommend this storage.

Kashif T.  |  Overall Experience 
Clasificación:
1.0

These folks are scammers. Terrible customer service - they never answer the phone, voicemail box is full and they fraudulently charged me for damage I didn't cause. Stay away!

Alice F. 
Clasificación:
1.0

The lady that was working at Guardian Storage in Vancouver on Wednesday July 6th, 2022 is terrible. I had to wait an extra 45mins to get my reservation because she said the system was down, she helped other customers before me, and I was spoken to rudely. She clearly has mental health issues and had a emotional support animal with her. I drove the truck a documented 14km and I was charged $38 to fill the truck up. When I got the truck it WAS NOT FULL and I ended up paying for it. This is my reservation code: 24661223 I WILL NEVER USE UHAUL AGAIN

Jason N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mathias D. 
Clasificación:
1.0

Everything. On returning the vehicle, the door to the facility was open but no one was there! I called the tel# - had to leave message. The attendant returned, sauntering in, 15 min later, and refused to give me any receipt acknowledging return. There were no instructions on the office window about leaving a key if no one was there. Further, she was quite surly and dismissive. I will NEVER use this facility, Guardian Storage. I am going to do what I can to publicize this experience. I am now hesitant to try UHaul for anything.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yuhui L.  |  Overall Experience 
Clasificación:
1.0

The person at the front desk was extremely rude and did not explain the full contract to us. We were charged fees we didn't know about. Very frustrating experience.

Sean R. 
Clasificación:
1.0

The woman who served me was beyond rude. I had rushed down to see if it was at all possible to get the van a touch earlier in order to catch a ferry because the ferries were super busy that day. Not only was she completely unsympathetic but she treated me extremely aggressively, including slamming her office window at me. I am not sure why she was so rude and miserable but I had an extremely difficult day ahead and there was not need for her to treat a customer in such an awful manner. I can't think of another time where I've had worse customer service. I have worked in customer service and I think it's important to treat people with respect and kindness, especially someone who is representing a large company. I was so shocked at her treatment that I tried to turn things around by being patient and smiling at her but she was determined to have our encounter be a miserable experience. Needless to say I missed the ferry and as a result had an extremely long and difficult day. The van also was full of dog hair inside the cabin and appeared to not have been vacuumed or sanitized in awhile. I will never pick up from this location again and will warn anyone I know to steer clear of this pickup site.

Erin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel M. 
Clasificación:
4.0

Easy and convenient. That staff personal was helpful. We've rented from this location in the past and would do so in the future if we needed a truck.

Linda H. 
Clasificación:
5.0

They were very helpful and it's a convenient location for me

Margaret Kim W. 
Clasificación:
5.0

Excellent costumer service by the representative

Juan R. 
Clasificación:
2.0

I have rented from numerous locations previously and had great service but this experience was not pleasant. I was told I could have the truck at 9:15 and when I got there at around 9:30 I was told to come back at 10 so the women there could get other things done. When I told her that I had a bit of a deadline and didn't really want to stand in the rain she reluctantly helped and was rude.

Joanna D. 
Clasificación:
1.0

The milage was recorded wrong from the last user. This made it difficult to do the after hours return. I've used uhaul services multiple times before at different locations and this time every step of the process had issues. I was unimpressed.

Jessica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Atul A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jared K. 
Clasificación:
1.0

Called on Sunday to rent a van on Monday, receptionist claimed her system was down and told me no problem to call Monday morning to rent one for a few hours. When I showed up, Monday morning, system was still down and she basically told me not possible to rent because the van was already rented at 3pm. It was only 10 am. I signed in online, reserved and checked in for that same van. Took forever for her to confirm my reservation. I would not rent from here again.

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiphaine D.  |  Overall Experience 
Clasificación:
3.0

The location was fine and staff were friendly but they were not aware of the 24/7 checkin system. The system is supposed to be convenient but was horribly inconvenient and made me late!! You should seriously consider revising this system. I thought the whole point was to be able to quickly check in and grab the keys without having to wait for a representative, but when I finally went through checkin I was told to go inside. No one was at the desk and once I got someone he wasn't aware of the procedure, which I don't believe was his fault: he was helpful.

Allison H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Volodymyr V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hilton F.  |  Overall Experience 
Clasificación:
5.0

Clarification for question #5 above: Would I recommend? It depends on whether they are ok with the following. The facility was fine, but just a few things that might be helpful to know before reserving: 1) the "upper level" lockers are accessible by ladder/moving stairs only. Heavy items would be difficult if not impossible to carry up the ladder to store in the upper units. 2) Availability on the U-Haul reservation site did not match the price or locker type that was available when we arrived. Recommend you contact the facility directly in advance to confirm availability and price. 3) The parking area for load-in is on a steep angle. Moving furniture was made more difficult because the truck bed was on an angle so heavy things were hard to balance and dollies would roll downhill and not stay in place for loading and unloading. Otherwise, the facility itself was clean and safe and a convenient location for me. A variety of large and small dollies and hand-trucks were available for use during move-in and move-out.

Daryl V.  |  Overall Experience 
Clasificación:
3.0

2 Main concerns with this location. 1. The location the van was parked was at a 45-degree incline. For the average driver, it can be very intimidating to reverse and maneuver the van out of this spot. 2. The staff at Guardian Storage who release the vehicle to me specifically said to "leave the fuel as is" when returning. Which led me to believe that I should not add any fuel to the vehicle. I have not realized that this was a very misleading statement and it has resulted in me being charged a fuel charge fee. I understand the error on my part but I really wish the staff at Guardian Storage had been a lot clear on this. Unfortunately, I don't think I would recommend this location pickup to a friend or family for U-Haul for these reasons.

Daniel S. 
Clasificación:
5.0

Honestly incredible customer service. I wish the access hours were a little more lenient as with a job and school sometimes I had to schedule around when I needed to get to the storage a little more than I would like

Tammo F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
1.0

This was an atrocious experience. The one person at the location kept me waiting for 30 minutes after my reservation time, to try to "fix an issue" with the uhaul vans, and then he couldn't operate his system properly and claimed Uhaul never reserved one of his trucks. He refused to rent the uhaul to me and said call uhaul to sort it out

Dan Andrei H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey M.  |  Overall Experience 
Clasificación:
2.0

Had issues with the return during after hours. The start mileage on the contract was higher than shown on the vehicle causing issues while trying to return the vehicle, making it more stressful and extra time I need to spend to ensure I'm not over charged.

Akshay C. 
Clasificación:
5.0

Good, clean storage space at VERY GOOD prices. Believe me, I checked!!!

David A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karla A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Susan R. 
Clasificación:
5.0

Doing a walk around to show the controls on pickup and do an inspection on return would be a better experience in my opinion

Sam J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Frieda L. 
Clasificación:
5.0

The load in area for the storage facility is very difficult on such a steep angle. This is a bigger factor for tenants who access their units and move stuff in and out regularly.

Marin M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stefanie D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
2.0

The contract stated that the tank was 15/16th full, but it wasn't even 11/16th. As soon as I start the van, it show a low pressure alarm. So I lost time and money to go to the gas station and fix the tire's pressure. This lack of maintance show me that no one check the car before my rental. As said in contract, I return the van with the tank 15/16th full but I did not receive a reinbursement. Also, the adress was incorrect, because the right place it is back in the alley of the address provided.

Angela S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan B. 
Clasificación:
2.0

I think our biggest feedback would be that the woman helping was extremely rude and disagreeable. She seemed to be in a terrible mood and it was very uncomfortable to interact with her.

philip G. 
Clasificación:
5.0

I had a good experience. Thank you

monika N. 
Clasificación:
3.0

El cliente no dejó un comentario.

GOLY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

George P. 
Clasificación:
1.0

The front tires were flat on the cargo van and after informing the employee they responded "I know". I then asked, Would you like me to inflate the tires? And she said, if you wish ". The tire was only half inflated and it was unsafe to drive until I got to the gas station and filled the two front tires. The van was parked on a steep slope and when I turned it on it said the tank was full. However, on flat terrain it was already 1/8th less than a full tank causing me to have to pay for extra gas to return it at full. All in all one of the poorer uhual expedient I've had.

jeffrey D. 
Clasificación:
5.0

the facility is dingy and not easy to access. also customer service is almost non-existent. if you have an issue with an employee it is likely you will be writing in a complaint that is then 'handled' by the very employee who the complaint is against - very unethical. the contents of our storage unit were covered in sawdust from work in the upstairs business, and the employee working - also the manager, was incredibly rude and hostile. she did absolutely nothing about it and in the midst of cancer treatment and this pandemic we had to find another facility and move. the prices at guardian storage are much higher for subpar units compared with other facilities in the area. would never use this facility again nor would we recommend it to anyone. there are much cleaner, cheaper and brighter facilities in the area with friendlier employees and better standards of customer service.

Avneet P.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rakesh M.  |  Overall Experience 
Clasificación:
5.0

The woman in charge was very helpful and went out of her way to assist us.

Georgia N. 
Clasificación:
5.0

Excellent service, in and out really quick !

Andrea H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK J. 
Clasificación:
3.0

I had to wait a while to find the attendant ... then they also charged fir something I did not have.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kamila G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amir Q S. 
Clasificación:
1.0

This experience was terrible. My reservation confirmations changed 3-4 times prior to my move without my request or approval. I spent 4 hours the night before my move trying to reach someone from uhaul.. I was on 90min hold twice in a row and when I got a call back, no one was there and I got put back to the end of the waitlist. I got booked me for 930 at a location that didn't open until 10, reducing my move time. The self serve process was somewhat tedious as my rental needed all new photos due to damage, which further cut into my move time. This is one of the worst services I've ever hired, and you have just lost a lifelong uhaul customer. Customers should get the full time they pay for and reservation details need to be accurate. Staff need to be checking these details. If something is not available, your computer system needs to be accurately updated so people aren't relying on non-existent products and services. Regarding this specific location, the parking spots are on an incredibly steep incline and it was stressful to have the first step be backing out of there into an alley with low visibility. Despite other spots appearing to be available, I was not permitted to return the van to a different spot.

Eleanor B. 
Clasificación:
4.0

El cliente no dejó un comentario.

RACHEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tess N.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Lisa W. 
Clasificación:
3.0

The place the vehicle was parked was extremly difficult to maneuuver out of. also the same problem when I returned vehicle.Very steep incline so backing out was hard.

Ernst W. 
Clasificación:
2.0

Stick to your confirmation price for long distance and not charge extra. I made sure to have more km than I needed and I thought the price would be firm. I didn't even use the total km I thought I had included but I was charged more than originally confirmed and quoted. It's deceiving and disappointing when moving is already financially and mentally stressful on its own. This has nothing to do with the location or it's staff, they were efficient. I don't like Uhaul's business model as a whole. Stop being deceiving and confusing for consumers.

KALLE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gottfried R. 
Clasificación:
1.0

Lady in the store was extremely rude to our driver. I am very disappointed in this U-Haul location.

SAMFORD T. 
Clasificación:
4.0

The customer service representative was the rudest experiences of my life. I was called and told the person renting before me was going to be returning the vehicle late - I arrived 20 minutes before my new rental time and I later found out the van was there. But there was no customer service rep - I waited for 15 minutes and then left to get a coffee and when I returned the person did not say hi or how can I help you. She glared at me and then when I said - Hey I'm the one who is renting the van next, you called me about it being late. She continued to glare at me. Then turned to her computer typed something and then finally spoke to me. informing me of what to do next and the rules. Then when I asked for clarification on something she rolled her eyes and say be happy safe and nice. I felt so condescended to. She also stated that she had to teach everything herself- so I should just figure it out. If she didn't receive proper training that's unfortunate - but I did not enjoy being berated and treated appallingly. For that reason I will not recommend this location but others.

Carolyn Y. 
Clasificación:
5.0

Used this facility for a few years and I am satisfied with their service. Very accessible, friendly staff and affordable.

OMAR S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

Nothing- the woman at the desk was friendly and helpful.

avelinda R. 
Clasificación:
1.0

I rented a van here and signed a contract, the employee didnt actually check any of the specs in the van before I took it. The gas was filled up to 3/4 upon renting it, I used a little over an 1/8 of a tank yet I was charged for a not filling it up to full. Veru unprofessional and would not use them again.

alexander H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ERIC G. 
Clasificación:
5.0

Impressive proffessional lady. Another particular thing for me: she was the only person able to pronounce my name properly from the 1st time :) That, has never happened to me in Canada :) It was the fastest and smoothest rental process I've ever experienced, not only with U-haul, but with any other companies... Overall, I am still amazed!

Mugur M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Francis N. 
Clasificación:
1.0

rude staff, no direction, waited around for so long. horrible parking situation. would not recommend to anyone

EMI T. 
Clasificación:
2.0

Tell them to fill up the truck before returning it. We got dinged for 142$ in fuel charges plus a 30$ fee to fill up the truck. That's pretty shitty not to tell us. We sure didn't use that much fuel :(

CODY F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan S. 
Clasificación:
1.0

Customer rep clearly hates her job- has atrocious customer service and probably one of the nastiest attitudes I've experienced in a long time . Business model looks like -try and scam : customers " with bogus fuel charges This is location is notorious for both those things so make sure you document your filling up the gas tank. I did that thanks to lots of previous reviews warning of the scam - Uhaul corporate seems not to care ..

Irphan R. 
Clasificación:
2.0

Bad customer service. Representative was rude to our driver and threw his drivers license back at him. Very disappointing as before today service has been good at this location.

MIKLOS K. 
Clasificación:
1.0

Employee didn't walk us to the vehicle, simple gave us the keys and asked if we had questions- a bit stunned I asked if I needed to fill the truck with gas (It's been a while since I rented a uhaul). She said I needed to make sure it was at the same level of gas that it's at now. I filled up before dropping it back off and put a bit more than was originally in it. Then I get my receipt via email and I was charged for gas. I got an email with the contract after I checked in (I was never shown this contract prior or during our interaction) for the truck that I was never shown. The contract shows the tank was full when it wasn't. Very frustrating. I have never rented a uhaul and not been walked out to check the condition of the car and the gas level.

Corin H. 
Clasificación:
2.0

Faulty gas reading in the Van. I drove the van only 8km and was told to fill to the pre rental volume in the gas tank. Had to try three times at the gas pump to add more and more gas to get the gas level to the pre-rental volume, and was close to $24 in gas. No way I could have used that much gas. I feel your company owes me $20 at a minimum for this.

alex R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim P. 
Clasificación:
4.0

No free parking on site so we had to pay for parking then walk around to get to the back alley to enter. Our vehicle still had someone else's drink bottle in the car which tells that it's not properly cleaned. Also when we picked up our vehicle the agent said the gas was full but when I started the car it wasn't full. After using the car I put in $20 dollars of gas but the gage didn't move a bit. Strange.

Jee K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Abby H. 
Clasificación:
1.0

Staff wasn't there at the time of rental, entire space was deserted, waited 15 minutes. The van is parked on a super slanted spot, making the fuel amount hard to determine (as soon as vehicle becomes flat on road, fuel gage changes.) I added proper gas and these pricks dinged me for $10. Stay away.

Bernie Y. 
Clasificación:
3.0

The customer service was appalling. The woman at the front desk could not have been ruder or more unhelpful. I would say get a new employee.

Fraser R. 
Clasificación:
3.0

Parking is tight as it is and the exact location of the van assigned to me made it even harder.

Nauman M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerwood A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ranabir G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Froilan G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

isaac M. 
Clasificación:
2.0

Gas was not accurately recorded. No assistance was offered when issue was raised.

Mark N. 
Clasificación:
5.0

The young lady at reception was very friendly, helpful and explained everything very clearly before giving me the keys.

Terence C. 
Clasificación:
4.0

Make sure the back of the vans are cleaned before renting out to next person.

JayR S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Karli F. 
Clasificación:
5.0

Everything worked out perfectly. The truck was available exactly for the time I booked it and the person working their was helpful and provided information on how to return it if she is not there. Cute dog too!

Mark O. 
Clasificación:
1.0

It seems that the person working at this Uhaul location hates her job and should be relieved from it. Effing terrible customer service I have EVER seen in my life.

Shailesh S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ARASH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie G.  |  Overall Experience 
Clasificación:
4.0

Clean and very centrally located (Off Main & 8th). The people who work there are not very personable but efficient. I found many reviews talking but ramp steepness, but it wasn't so bad after all.

Farida E. | Reservación
Clasificación:
5.0

The lady working there was absolutely amazing and patient. The storage locker was clean and a great size for what I needed. The lady was so thorough and calm, with all that was going on too! Gracias

Kartika K. | Reservación
Clasificación:
4.0

Very good service, everything went smooth with my storage.

jorge s. | Reservación
Clasificación:
5.0

Very clean with friendly and helpful staff. The parking is steeeeeeep and kind of freaky when you're parked there because of the incline, but the storage facility itself is great!

PASCALE M.  |  Overall Experience 
Clasificación:
4.0

The service to move in was very good and everything went smoothly. Gracias

Privacy R.  |  First Impressions 
Clasificación:
1.0

I was told by customer service that this location was 24 seven. When I got there at 5:45 the lady was very rude to me and told me that I could not store my stuff there as she was closing at 6 o`clock.

Privacy R.  |  First Impressions 
Clasificación:
5.0

The staff who signed me up was very nice and helpful. Also another staff took me to the units and showed them to me. The process was smooth and easy.

Privacy R.  |  First Impressions 
Clasificación:
1.0

Uhaul stated that I qualified for a free first month of storage at this facility. When I arrived they said they had never heard of this promotion. I am not satisfied with Uhaul or Guardian.

Privacy R.  |  First Impressions 
Clasificación:
2.0

We did not move in

Privacy R.  |  First Impressions 
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