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Payton M | Overall ExperienceSelf Storage Units in Springfield, MO, 65807
U-Haul Moving & Storage at S Campbell
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U-Haul Storage at S Campbell
3150 S Campbell Ave, Springfield, MO 65807 View Available Units0.2 miles from this location -
Culpepper Climate Controlled Storage
3510 S Culpepper, Springfield, MO 65810 View Available Units1.3 miles from this location -
My Storage 2
2335 West Kingsley, Springfield, MO 65807 View Available Units2.0 miles from this location -
My Storage 3
3004 W. Battlefield Rd., Springfield, MO 65807 View Available Units2.2 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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I am giving this process a poor rating only due to the lack of information provided to me that was absolutely essential. I made the alarms go off for what seemed like a life time because I opened my unit without securing my entry or whatever because I was not provided with my key card to disarm my unit at the time of check in earlier in the day. Nor was my password or access code updated so I was not able to enter or exit my unit properly as it prompts you to do so. Only received a message stating my access was denied due to unrecognized code.
Ashley P | Online Move InHad all my furniture stolen out of my inside “secured” unit and GM only said I must have not locked properly there was another padlock on it and someone named Adrian had said it was her unit was not called about this person even though she no one listed by that name on contract. I was the only one who had the keys and was told at time of rental if keys lost would have to pay a locksmith to open. Not once when I went to office to ask about additional padlock placed on unit was I ask to see my ID. Filing police report and complaint with Better Business. Will be speaking to attorney. Very angry and sad as the items were antiques from my late parents home.
Mona C | Overall ExperienceGreat storage facilities… great staff too
jennifer e | Overall ExperienceSierra was so friendly and wonderful. I have been in a few times and she always had a smile on your face. She helped us change trucks when we realized the one we rented was too big.
Cortney A | Overall ExperienceThere was a mix up when I returned the rental truck. They said I had put over 200 miles on the pickup truck that I rented when in fact I had only put 12 miles on it. Josh was very kind & said he believed me, but the truck showed the mileage at more than 200 miles since I had rented it earlier that day. I was frantic & got very upset & was almost in tears. I was told they would have a mechanic (?) run diagnostics(?) on it the next morning where they could tell exactly how many miles I drove it. I called the next morning, after worrying all night, & Josh wasn’t there, but Tracy (?) said it showed on my receipt that I was charged for only 12 miles. I asked her what caused the mix up & she said she didn’t know. I was very relieved the truth came out & I wasn’t charged 100’s of dollars for their mistake, but I still would like to know what happened. The whole ordeal really upset me & I worried about it all night, however I felt like Josh & the other guy at least believed me & they handled it very professionally & were very kind.
Shari M | First ImpressionsExcelente services and thank you
Sandra L | Overall ExperienceThe move in process was quick and easy with no hassle when i called the facility for questions i was answered promptly and professionally i would definitely recommend to anyone
Christian F | Online Move InWas not given any instructions on entering or leaving the building. I’m sure I set the alarm off every time I was there. Even after asking for instructions, they were not clear.
David B | Overall ExperienceCost is crazy high
jessica T | Overall ExperienceOverpriced
Daniel M | Overall Experiencestaff was kind and quickly fixed any issues
Ashley K | Online Move InThe staff literally does and says whatever they want. They are very discriminatory. Customer service was horrible.
asrai b | First ImpressionsThey were great and accommodating. Always worked with us. Very safe and secure storage as well.
Jared C | Overall Experience