Comentarios de los clientes para U-Haul Moving & Storage at S Campbell

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at S Campbell

Clasificación general:

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Kelli M. | First Impressions |
Clasificación:

The flow of helping customers that came in, needing much different things, was very fast and efficient. They were really nice guys. Also, the prices of mattress covers, tape, boxes and locks are really Really good and I think if I need those things again then I am going to the Uhaul store instead of Walmart. It's a bonus that you don't know about til you've been in the store.

Tom P. | Overall Experience |
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El cliente no dejó un comentario.

Chris D.
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Very friendly staff--super customer service! It had just snowed about 6 inches there and they made sure the truck was cleared off and ready to go!

Madison R.
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El cliente no dejó un comentario.

Jennifer B. | Overall Experience |
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I appreciated the assistance and patients I received when dealing with staff. Your team members were always polite and friendly. Everyone of your member who I encountered whether in person or on the phone answered questions and were knowledgeable to explain services. Even when my payment was late, consistent friendly service at all times. Pleasant in the middle of many crisis during this time in my life & the pandemic; U-Haul team members helped to make this transition as easy as possible without added complications. Thanks

Abigail J.
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El cliente no dejó un comentario.

JONATHAN MARK S.
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El cliente no dejó un comentario.

Jeff M.
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El cliente no dejó un comentario.

Jackie M. | Overall Experience |
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El cliente no dejó un comentario.

BENJAMIN C.
Clasificación:

Great employees

WILLIAM M.
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El cliente no dejó un comentario.

EDWARD S.
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Excellent customer service. Truck was clean free of mechanical defects. Overall I am very pleased.

Daniel Y.
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Everyone was very helpful. Keep up the good work.

HEATHER C.
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El cliente no dejó un comentario.

Brenda L.
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El cliente no dejó un comentario.

JULIA S.
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El cliente no dejó un comentario.

Mike B.
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Great helpful employees

Cordie W.
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El cliente no dejó un comentario.

Cordie W.
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El cliente no dejó un comentario.

WILLIAM W.
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El cliente no dejó un comentario.

Mathew W.
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El cliente no dejó un comentario.

Jon O.
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Nice people

Michael R.
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El cliente no dejó un comentario.

CHRISTOPHER A.
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Everything was really nice. Everyone there was courteous helpful and friendly. I was in and out in about 15 mins. Return was easy.

DENNIS B.
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Great customer service...clean, ready vehicles. Easy check-in and check-out.

PATRICK P.
Clasificación:

Not charge insurance without disclosing that fact prior to signing the credit card authorization. I think it's borderline fraudulent

MARK R.
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El cliente no dejó un comentario.

WENDY E.
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El cliente no dejó un comentario.

Doniel R.
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The staff at this location was very friendly and helpful. Thanks for the rental.

Kevin H.
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The truck was clean, but driver's side visor was broken & hung down causing problems driving. The interior should be included in the pre-trip inspection that is sent out as a text along with the outside inspection.

DARRELL M.
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The staff is awesome.

Charlene H. | First Impressions |
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El cliente no dejó un comentario.

ANDREW M.
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El cliente no dejó un comentario.

lenny C.
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El cliente no dejó un comentario.

PRAKASH V.
Clasificación:

Dennis was great!

DEANA P.
Clasificación:

I called the day before we picked up our equipment for a reservation for a trailer, they asked for the vehicle make model and year, they were given all of this. A 2005, Ford Sport Trac, everything was OK. We get to the location the next day, as we were told that U-Haul would not allow us to rent to tow the trailer with that vehicle, I was then told that it had to be a 2010 or newer. We were headed back to Kansas City with belongs from my Mom's house, because we were not told this on Sat, nothing else was open to check and see if they would be willing to rent a trailer to us. This forced us into a small truck to rent, as we did not want to make another trip for the load. This was a difference of 55.00 for the trailer to 225.00 for the truck, 4 times as much. This was wrong!! then the person who filled out the form for us at the Springfield location, gave us 197 miles, anything over we had to pay more, which it ended up being 3 miles more, because of stopping for gas and bathroom, we had to pay for that as well.. NOT happy with the entire experience. Thank goodness we did have enough drivers to be able to drive the truck back.

GEORGE J.
Clasificación:

na

CHRISTOPHER C.
Clasificación:

Learn how to properly hook up a trailer so it doesn't destroy your customers vehicle

MARGO E.
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El cliente no dejó un comentario.

Levi N.
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The local location is much nicer than the call center

NIKKI B.
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Better dollies with rubber wheels. It's impossible to use those on stairs. There also was no availability for the appliance or furniture dollies. Great customer service though.

KEVIN F.
Clasificación:

asked for 50 miles. given 25. had to pay 11. 00 extra for mileage that I would not have had to pay if given 50. No big deal, just annoying as I always got 50 extra in past..Had two stops to make enroute to drop off load. Not a direct route, but very close to direct.

SHEILA D. | First Impressions |
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It fuc@#& sucked. I'm not Sheila yet you kept sending me emails.

SHARI H.
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El cliente no dejó un comentario.

VERNON A.
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El cliente no dejó un comentario.

David E.
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Pickup was quick and efficient.

JASON S.
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Hire more people like Kenneth. He was great and was very helpful and informative. I've dealt with this crew before getting propane refills, but just as helpful with rental trucks and storage units. Thanks guys

Barbara P.
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El cliente no dejó un comentario.

Salvatore P.
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El cliente no dejó un comentario.

Patricia E.
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El cliente no dejó un comentario.

Koren D.
Clasificación:

El cliente no dejó un comentario.

Girlinda R.
Clasificación:

El cliente no dejó un comentario.

Casey J.
Clasificación:

El cliente no dejó un comentario.

Gordon S.
Clasificación:

Friendly staff and efficient process. When you go to Uhaul it is generally because you have a job to do. You want to spend your available time on the task rather than picking up and dropping off the truck or trailer. Reserving and filling out the forms on the internet ahead of time, guarantees you'll get the equipment you need and makes the pick-up/drop-off quick and easy. Very pleased with my experience and will not hesitate to use their equipment again.

Tammy F.
Clasificación:

El cliente no dejó un comentario.

Darrell M.
Clasificación:

El cliente no dejó un comentario.

JANELLE S.
Clasificación:

El cliente no dejó un comentario.

Darell A.
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El cliente no dejó un comentario.

Sonia D.
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I have absolutely no complaints. The workers were very professional and the time spent there was minimal due to quick service. They answered my questions and were very knowledgeable. Thank you so much!

gray B.
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El cliente no dejó un comentario.

ANTHONY M.
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El cliente no dejó un comentario.

Ben M.
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El cliente no dejó un comentario.

matthew P.
Clasificación:

Both times I was there a line had formed and it seemed that they needed more help inside the store.

Shelia M.
Clasificación:

El cliente no dejó un comentario.

Nigel D.
Clasificación:

Thanks for the great service!

Robert H.
Clasificación:

Got billed for two trailers instead of one necessitating an additional visit to the store where it was promptly corrected

Aaron R.
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The online pick up was super easy and super convenient to use! I work overnights so this system was really beneficial! Truck was very clean and ran perfect! I am very pleased with this experience and will be recommending to everyone!

Russell W.
Clasificación:

El cliente no dejó un comentario.

TERRY F.
Clasificación:

El cliente no dejó un comentario.

Stefan G.
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One of your guys installed my wiring harness free of charge. It was a quick plug n play. Small gestures like that makes a world of difference in customer satisfaction and customer loyalty. Thanks again

Robert M.
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El cliente no dejó un comentario.

Moe T.
Clasificación:

El cliente no dejó un comentario.

DONN K.
Clasificación:

El cliente no dejó un comentario.

MICHAEL C.
Clasificación:

No - I had a good experience

Brian M.
Clasificación:

I don't really know of anything that can be done to improve!

TRACEY H.
Clasificación:

The customer service was excellent. Renting was easy, fast and efficient. The equipment was in excellent condition. I recommend this location to other customers and I will return if I need UHaul service in the future.

Jennifer B.
Clasificación:

Friendly staff, good explanations and helpful to reduce the chaos of moving with assisting with rentals and additional storage questions.

Jennifer B. | First Impressions |
Clasificación:

I had a tough month and the individuals who helped me we friendly, patient and very helpful to explain things (even multiple times when necessary). It took a lot of stress off of me and I was thankful for their assistance and kindness.

KYLE W.
Clasificación:

El cliente no dejó un comentario.

Gill M.
Clasificación:

Make sure trucks are clean properly. And why does it cost 90$ when you charge per mile fuel should be included in that fee not fuel on top of that fee it's just crazy it cost me nearly a 100$ to go to Lebanon and back.

Sherry M.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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