The employees are disgruntled the bathroom is always locked to paying customers because there’s a homeless problem outside the storage is locking the bathrooms everyday I was there
Alan T. | Overall ExperienceSelf Storage Units in Springdale, AR, 72764
U-Haul Moving & Storage of Springdale
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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U-Haul Storage at S 40th Street
767 S 40th St, Springdale, AR 72762 View Available Units2.3 miles from this location -
Wobbe Lane Rentals
598 E Randall Wobbe Ln, Springdale, AR 72764 View Available Units
(U-Haul Neighborhood Dealer)3.3 miles from this location -
StoreMax
214 Presidential Dr, Lowell, AR 72745 View Available Units6.6 miles from this location -
Easy Self Storage
1145 Happy Hollow Rd, Fayetteville, AR 72701 View Available Units7.3 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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The staff was amazing, especially Jamus. My son and I were having a hard time trying to unload a big refrigerator off the truck, when Jamus comes to the rescue with an appliance dolly and help us unload it. He also helped us put it in our storage locker. Thank you so very much Jamus for ur help.
DEBRA D. | First ImpressionsI made a reservation online for a climate controlled unit. When I checked in, I was told there wasn’t a climate controlled unit and the staff member “didn’t know why” they would say there was. The units are poorly set up and access is from one point only -far, far away from the unit itself. Not at all what I expected
Rebecca M. | First ImpressionsRobert was very friendly, courteous and very helpful! I give him 5 stars!
James P. | First ImpressionsStaff can not be found for anything
ROBERT A. | Overall ExperienceThe lady who rented us the unit was not friendly everything else was fine.
nona s. | First Impressionsi was dropping off a truck. i had been in for over 23 hours and rhe kid cleaning rhe trucks says rudely if i didn’t go out and clean my truck that he would have to charge me for cleaning it. ok so i went out and threw a few coke cans and wrappers away. that was it. now for him not to be able to do that and still charge me is beyond me. but whatever. orherwise rhe experience was good
Elizabeth f. | First ImpressionsVery grateful for our storage. And grateful for them being patient with us figuring out the security codes and for the entry doors.
Jennie C. | First ImpressionsI was signed up for the first month free , then for no reason was billed for it as I had not needed the unit any more
Christopher C. | Overall ExperienceBack section of inside storage badly lit and much hotter than front. Always had to stand in long line to get help from staff. Was told access hours was same as office hours with no exceptions even due to 103 F heat during day hours. Musty smells when walking through back section. Was difficult to park in loading zone due to trailers parked so close to parking spaces. I moved to a better storage company for the same price.
Katherine H. | Overall ExperienceI had to make 3 different reservations for one unit. I did them online but when I called to ask questions, no one could find my reservation even though I had a confirmation number. I had reserved the smallest unit available on the ground floor. The 2nd reservation that I made with Stephanie on the phone, she didn't mention that it was upstairs...so when I arrived at the unit to move my items in I had to select a different unit that was not upstairs and a much larger unit than I needed. Cost me over twice as much. Then large unit I was given, was filthy and full of bugs...but I instructed my daughter to clean it before she checked out so we didn't get any additional charges. Then I ended up being charged for two units! I had to call and get one credited back, which was easy. However, the whole process was difficult and I will not be back.
Amy B. | Overall ExperienceFirst of all when you enter the facility you have have to stand and wait if there is another customer and No one even says hello or I'll be right with you. Also when you move your things out before the due date you SHOULD be given a credit. Any other place would do this.
Terry R. | Overall ExperienceMy storage unit was broken into and all my jewelry, tools, and beloved childhood stuffed animals were stolen. Uhaul did nothing to prevent this and left their gates open and unlocked all the time. I was there for less than a month when this occurred. So many precious memories and heirlooms lost.
CALLIE L. | Overall ExperienceWas not aware my unit required a FLIGHT OF STAIRS TO ACCESS. Who knowingly would rent a storage unit requiring a buggy to unload a truck piece by piece onto...push buggy 50 yards from climate control to NON CLIMATE CONTROL thru swinging doors, unload each piece, manually carry it up a flight of stairs to another buggy...push loaded 2nd buggy another 25 yards to a 5×5 unit under a metal roof in AUGUST. I was by myself! 62 years old! But I did it! I will never do it again and will warn others of the fact it was a surprise.
Floyd W. | First ImpressionsThe staff was very friendly. Offered to assist me many times when I was loading my storage unit and unloading it when I closed it out
Sammy S. | Overall Experience