Comentarios del cliente para U-Haul Moving & Storage of Springdale

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Springdale

Grado total:

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hayley c. en

Grado:

Gretchen was helping a customer before me and checked in with me a few times letting me know she would be with me soon. She made the process quick and easy and was so nice!

Toni G. en

Grado:

El cliente no dejó un comentario.

Buddy P. en

Grado:

Need more staff to check out rentals. Person there was great!

Jeffrey S. en

Grado:

Inside Passenger tire was flat.

Dianne S. en

Grado:

Service from Staff was wonderful!!

Lee L. en

Grado:

El cliente no dejó un comentario.

Alexander S. en

Grado:

El cliente no dejó un comentario.

Christopher K. en

Grado:

Quick and cost effective

Christopher H. en

Grado:

El cliente no dejó un comentario.

Amelia M. en

Grado:

Good experience

lafayette j. en

Grado:

Great place

Athena S. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

El cliente no dejó un comentario.

Derrik O. en

Grado:

My experience was outstanding. Keep up the great work!

Debra A. en

Grado:

Wonderful, fast and great service!!

jerry p. en

Grado:

El cliente no dejó un comentario.

Sherry B. en

Grado:

STAFF NEEDS MORE COMPLETE INFO

John C. en

Grado:

El cliente no dejó un comentario.

Troy C. en

Grado:

Very unprofessional place. Rude employees. Took way to long to get my rental.

cory r. en

Grado:

I reserved an appliance dolly but when I picked up the truck one was not available. Ended up having to move a refrigerator without one which is not very easy. If someone reserves one there should be one available.

Ross S. en

Grado:

Register person saw my truck and when I walked in the door said “ we can’t take your truck” I was very disappointed then said “I’m just joking” and took the truck no problem, but still not cool

Eric C. en

Grado:

El cliente no dejó un comentario.

Karim A. en

Grado:

El cliente no dejó un comentario.

terry s. en

Grado:

Have more people on staff.

DAVID S. en

Grado:

Our daughter felt safe moving in and out and the facility.

Kenneth S. en

Grado:

The girl checking me out at not seem to know how to do much of anything and was extremely slow. It seemed to be understaffed. She called in another girl who seemed to be doing everything else and was obviously absolutely worn out, this girl doing everything had to show the checkout girl how to do the next thing on the computer three or four different times.

Robert R. en

Grado:

El cliente no dejó un comentario.

SCOTT F. en

Grado:

Nice lady helped with all return items!

Curtis M. en

Grado:

Very friendly, good job

Mike C. en

Grado:

El cliente no dejó un comentario.

Margaret C. en

Grado:

El cliente no dejó un comentario.

Kim C. en

Grado:

It would be nice to know if a location cannot help you with securing your vehicle on a transporter. I was told for liability reasons they could not help me. I had another customer guide me on to the ramps and then another customer helped me figure out why the archers would not work. I was not far enough up in the trailer. Finally I asked them if they could please show me how to get the ratchets to work and they did. I Ames where I hook the chains and one individual told me I did not need them. Another worker came over and assisted with the chains saying I do need them. Overall frustrating. I wanted my vehicle and trip To be safe and having someone who has never hooked up their vehicle is dangerous. Either help Or quit providing transporters at locations.

James B. en

Grado:

El cliente no dejó un comentario.

William W. en

Grado:

Original drop off location in Fayetteville on Shiloh at the mall is a scammer. Uhaul should address this - he called and told me I couldnt drop my trailer with him and apparently does this to many customers.

Gerald S. en

Grado:

El cliente no dejó un comentario.

William E. en

Grado:

El cliente no dejó un comentario.

kathy l. en

Grado:

I paid for storage on the 2nd for a full month and moved out 3 days later. I thought it would be appropriate for me to get some of my storage fee back, since I have never been late for 2 years.

Patrick A. en

Grado:

An employee cancelled my unit the day after I ordered it. I was also told they could not claves their cameras when I told them I thought something went missing or was stolen.

Jared Y. en

Grado:

Thank to all of you

richard i. en

Grado:

Fast efficient no paperwork

CINDY R. en

Grado:

Thank you.

janavee w. en

Grado:

Very nice people, knowledgeable , helpful.

MICHELLE C. en

Grado:

This is a nice facility and upgraded the surveillance system since my unit was vandalized - which is very good. The staff is nice, but the UHaul res system needs major upgrading. Expect a wait.

Amanda M. en

Grado:

The lady that checked us in was great She had 3 or 4 separate probs w/the acct but didn't stop until she got it! The man working helped out some was excellent as well! Thx guys! Great jojob! Yall ROCK

Roberto M. en

Grado:

Great staff, excellent service. Professional and friendly.

Laura V. en

Grado:

Thank you for the curtsey of the employee's.

KATIE B. en

Grado:

I had great customer experience with Springdale Uhaul Storage. Staff was really nice and friendly.

sadar m. en

Grado:

Great customer service, was in and out in no time.

william w. en

Grado:

Great people to work with.

william w. en

Grado:

Super clean storage spaces.

william w. en

Grado:

Great people to work with.

william w. en

Grado:

Very knowledgeable and professional staff.

Martha R. en

Grado:

I had ask for 2 days to pay,cause I was getting a lien, the lien was added anyways cause I asked in Friday and paid in Monday. I would like to request the lien fees be removed and applied to my accoun

richard i. en

Grado:

Great employees and alot less paperwork than i expected.

tim e. en

Grado:

I’ve been using this U-Haul facility for years, and am always impressed at their courtesy and customer service!

CYNTHIA E. en

Grado:

It was good experience for me

Amelia M. en

Grado:

I really appreciate the time they took showing me the storage areas and I liked all the packaging materials they had to off and will certainly use those.

eric s. en

Grado:

The staff was helpful,very friendly.I'm tying this on the behalf of my husband. They had come out to the car,to tell my husband that he recovers,&start to feel better. He just got out of hospital.

anthony b. en

Grado:

Thank You

MAXWELL B. en

Grado:

The staff was helpful and friendly.

LORI D. en

Grado:

Everything was great . Hours of operation were perfect . Size of our storage unit to the price we paid was spot on . No complaints.

Chan L. en

Grado:

They charge me twice I have to go back and ask for refund

Monica W. en

Grado:

Skylar provided excellent customer service

Martha R. en

Grado:

excellent customer service. there were a couple of errors, where my storage was supposed to $44 mo. they did not find my reservations, so they gave me a bigger storage. They rep found a solution

Michael C. en

Grado:

Great facility. Very friendly and helpful staff. Kevin was outstanding. Thanks!

Terry S. en

Grado:

I’m new to the Arkansas area and I sincerely appreciate the great customer service I’ve received at this location on the three separate occasions I visited it!

Jason C. en

Grado:

When I first visited I did stand at the counter for about 7 minutes before anyone spoke to me even though there were a couple of people back there, no other customers, and no one on the phone.

Lenny F. en

Grado:

.

LISA C. en

Grado:

Because I was robbed along with 4 other units. I was made to move or pay rental right after even though this traumatic situation was occurring. I did not feel any peace or security or end results?

chris c. en

Grado:

The staff made our move difficult by creating unnecessary delays in access to our units. They made statements to us ('Freddie' & 'Robert' in particular) in an attempt to assault our state of mind.

Mikeala C. en

Grado:

Used for short term storage in between college leases and everything was great. We ran into one issue involving after-hours access but was able to get it quickly resolved by calling customer service

CHARLES B. en

Grado:

Very easy to deal with. Online pay was so easy & when we were ready to move out, we just had to tell them a few days before. Facilities were clean & well maintained. I would highly recommend!!

Gaena L. en

Grado:

Freddie, the branch manager, was fantastic! A truck not being returned on time delayed my own move, but Freddy & the whole staff did their best to fix it, ultimately providing storage & compassion. 👍

caron b. en

Grado:

Indoor facility

LINDA W. en

Grado:

Great storage facility with plenty of air conditioning and heat for year round units.

jordan s. en

Grado:

Issues with speaking to the corporate call center and the info that was relayed and carried out vs. in the actual store. Seems like a big problem they should fix soon. The store helped us out though

Cynthia B. en

Grado:

For those that have to climb stairs it would be nice to have a ramp. It's hard to load and off load and load again. Especially if your not s young person.

Xiangyu L. en

Grado:

Personel very friendly and helpful.

adlebert l. en

Grado:

I traveled between three States sometimes more frequently and would miss or would fail to make my payments on time(s) but when I would come back the staff would be most helpful in more ways than one.