I was offered a month storage for free with my one way truck rental. I accepted the offer, completed the online move in process at which point I was informed everything was all set to move in. I even called the facility to ensure that if I were not available to move into the unit that my representative could do so if I had completed the online process. I work as a front line healthcare provider and had to work so asked my wife to move the contents into the unit. I gave her all the details to do so, including a screen shot of my confirmation. At the facility, the buildings were very poorly marked and when she asked the employee where the unit was, she was informed that the employee could not give her any information because the unit was not in her name. When my wife finally located the unit, with no help from staff, the codes we were given for access did not work. As I was trying to care for my patients, I was also having to try to handle this chaos over the phone with my wife. Finally, my wife forced to go back to the employee and demand assistance to access the unit. Ultimately, locating and accessing the unit took twice as long as actually moving in the contents. As an extra bonus, to complete the online move in process to the unit, I had to pay 99.95 even though it was supposed to be free for month. I called the location 3/25/2021 to request a refund of the 99.95. The automated system informed me it would be a 20 minute wait for a representative. After nearly 39 minutes someone came on the line. I explained the pricing issue and was told that someone from that location would call me that day. Needless to say, it is 3/29/2021 and I have still not received a call. I am currently waiting on the phone (23 minutes so far) to try to get this resolved. I am EXTREMELY disappointed and frustrated with the entire process and would appreciate contact from someone who can help me. You guys make a point to mention on the automated phone system that calls are recorded to help keep your promises made to your customers. I would like to see proof of that.Jennifer B. | Online Move In
Self Storage Units in Savannah, GA, 31406
U-Haul Moving & Storage en Savannah
Savannah, GA 31406
(In between Pepboys and Jalapenos)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
Acceso al almacenamiento
- Lun. - dom.: 5 a. m. - 10 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Features Available at this Facility :
What Is Online Move-In / Rent Now?
Available Units (All Sizes are Approximate)
Medium | 5' x 10' x 8'
Interior 1st Floor Street Level Climate
Casa de 1-2 dormitorios (hasta 1,200 ft²)
Cerrojo gratis con
Cerrojo gratis con
U-Box® Containers for Moving and Storage
Nosotros te entregamos contenedores U-Box, tú los empacas y nosotros los almacenamos en nuestro depósito seguro. ¡Cárgalos a tu propio ritmo! Just give us a call when you want us to pick up or drop off your U-Boxes.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes de almacenamiento
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Customer did not leave a comment.Virginie M. | First Impressions
Customer did not leave a comment.Stacey l. M. | Overall Experience
Customer did not leave a comment.Krystal B. | Overall Experience
Customer did not leave a comment.Samuel B. | Overall Experience
Uhaul trailer stolen, Uhaul no communication, continued to charge daily rate even though reported stolen and I had trailer insurance. To date, had to cancel card, they took over $200 unauthorized and refused to discuss or return telephone calls.Kimberly W. | Overall Experience
Customer did not leave a comment.VICKI H. | First Impressions
Customer did not leave a comment.kevin h. | Overall Experience
Customer did not leave a comment.Jeremy J. | First Impressions
I had a person to quote Catherine storage rate to as first month free and 100.00 dollars a month. When I found out later it was not quoted correctly. The manager adjusted the late charge and the first months rent. She could not change the rate but I appreciated her trying.Martha W. | First Impressions
Thanks for all your help. RandyRandall F. | Overall Experience
The people where very friendly and nice. Very helpful with the movingtracy s. | Online Move In
Customer did not leave a comment.Ronald B. | Online Move In
Customer did not leave a comment.JOSETTE F. | Overall Experience
Customer did not leave a comment.Brian Y. | First Impressions
Bedbugs on uhaul truck and unit that got into my brand new furniture and our home on base causing us to throw out all our furniture . Staff had I don't care attitude and told my husband they didn't have bedbugs. I am in the military and I trusted Putting my stuff in a storage and I trusted using you guys tricks to transfer my stuff without any issues. Very disappointed and have gotten military Lawyers involved. The way I and my husband were treated were very rude. I will make sure no other military personnel goes to this uhaul 0Jasmine C. | Overall Experience
I will 100% recommend this place. Really friendly staff that hustled to take care of all of our needs!Tyler K. | Overall Experience
Good customer service and very helpful staffRon B. | Overall Experience
Storage unit was a great size and very accurate to the description. When I opened the door to the unit, it didn’t seem like it was as hot in there as I thought it would be being mid-August in Savannah.Savannah S. | Overall Experience
goodRobert J. | Overall Experience
Customer did not leave a comment.Earl O. | Overall Experience
The storage unit floor was wet. Difficulties get the purchased lock on. Spoke to someone about getting the holes on the door aligned. Did not get the reserved truck, but accepted the one available.herman w. | First Impressions
Customer did not leave a comment.Kyle s. | First Impressions
Had a great experience, everyone was very cooperative and nice. I would use them again and would recommend them to everybody.Nancy N. | Overall Experience
Lakia and her team were so friendly, helpful, and knowledgeable!Kurt S. | Overall Experience