Comentarios del cliente para U-Haul Moving & Storage of Savannah

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Savannah

Grado total:

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Donna U.
Grado:

El cliente no dejó un comentario.

Robert Q.
Grado:

El cliente no dejó un comentario.

Antoinette C.
Grado:

El cliente no dejó un comentario.

Peter G.
Grado:

El cliente no dejó un comentario.

Patsy L.
Grado:

Everything was excellent. They even helped us with getting the signal working with the trailer.

Paul H.
Grado:

Very customer oriented and efficient getting people in and out

Andre L.
Grado:

El cliente no dejó un comentario.

Barry T.
Grado:

i decided to get the 5x8 instead of the 4x6 in which i reserved but instead of being charged the difference of $12 I was charged an extra $36. I felt that this was price gauging and I could do nothing about it. I realized the 4.x6 would not fit what I had originally read on the web site as far as dimensions and they had plenty of trailers available. Although the lady was very nice, I know I was taken advantage of.

Art M.
Grado:

El cliente no dejó un comentario.

lewis C.
Grado:

El cliente no dejó un comentario.

david A.
Grado:

El cliente no dejó un comentario.

Charles R.
Grado:

El cliente no dejó un comentario.

Aldemar C.
Grado:

El cliente no dejó un comentario.

David M.
Grado:

The facility was well maintained. Truck was liter free and washed. Indoor show was well organized.

VICTOR M.
Grado:

They dont know theyr eqipment had me drivinng around to 3 ceparate locations over a dolly. Making me do all their work. On a sunday and i was out of state. Spent more than 5 hours just get the truck and dolly and by 5:00 pm closing time i ended up with the same dolly i started with and it was still wrong

Kathryn L.
Grado:

Very efficient. Easy to deal with.

RICK R.
Grado:

El cliente no dejó un comentario.

angela S.
Grado:

Nothing, everything was great Lakia, was the best!!!!

Jeannot L.
Grado:

El cliente no dejó un comentario.

Michael H.
Grado:

The abercorn location was very helpful and quick with everything going on. Very thankful for them. Thank you Abercorn location.

Kristi S.
Grado:

El cliente no dejó un comentario.

Ebony M.
Grado:

El cliente no dejó un comentario.

Alyssa J. | First Impressions |
Grado:

El cliente no dejó un comentario.

Perry L.
Grado:

Terrible customer service. Stood in the building lobby I front of the resisters 10-15 mins and no one even greeted us. When walking up to an employee outside to ask for help the employee looked at us like we were bothering them. Asked employee “can we get help” she looked up at us with disgust and then looked back down at her handheld device and didn’t say anything as we stood there waiting for her to respond. We will not ever recommend Uhaul to a friend or anyone. This was a very terrible experience and by far zero customer focused group of employees I’ve experienced.

Benjamin D.
Grado:

Great customer service. Could tell the employees were tired, but remained positive.

Stephanie R.
Grado:

El cliente no dejó un comentario.

WALTER M.
Grado:

El cliente no dejó un comentario.

Jamari F.
Grado:

El cliente no dejó un comentario.

karon M.
Grado:

El cliente no dejó un comentario.

Aria V.
Grado:

El cliente no dejó un comentario.

Nehal P.
Grado:

El cliente no dejó un comentario.

Beverly B.
Grado:

It was an easy drop off location and the staff members were very pleasant.

Pama T.
Grado:

Pave the road?

Aaron S.
Grado:

Staff instructed that I must refold the blankets or I would be charged an extra fee. This was a first.

Noah C.
Grado:

I was incredibly surprised by the helpfulness of the staff. they answered all of my questions & helped me find discounts! all in all a great experience, will definitely use them again!

Howard S.
Grado:

El cliente no dejó un comentario.

ALDRICH B.
Grado:

El cliente no dejó un comentario.

Raymond T.
Grado:

El cliente no dejó un comentario.

Kurt S. | First Impressions |
Grado:

El cliente no dejó un comentario.

Kurt S.
Grado:

Everyone was so nice and helpful. Everything went nice and smooth with no problems at all!

Craig H.
Grado:

El cliente no dejó un comentario.

Clarissa B.
Grado:

El cliente no dejó un comentario.

Korie D.
Grado:

El cliente no dejó un comentario.

john M.
Grado:

Everything was great!

katherine C.
Grado:

The young lady who I spoke with on the phone and in person where great! They had were very perfessional and offered great customer service! One's name was Courtney and the other name was Tamira! Great personalities!!

Clayton L.
Grado:

El cliente no dejó un comentario.

Herbert W.
Grado:

El cliente no dejó un comentario.

Danielle C.
Grado:

Nothing recommend. Good and fast service

Terrance G.
Grado:

El cliente no dejó un comentario.

JEFF G.
Grado:

Very friendly and helpful staff. Highly recommend.

Richard D.
Grado:

Steve is all about service!

Jeff W.
Grado:

The windshield and windows were so dirty on the inside that it was unsafe to drive. Also, the wiper blades definitely in need of replacement. have driven many different types and sizes of trucks over my 48 yrs. Of driving and this one was the noisiest on the road by far. The engine noise was terrible I suspect an exhaust manifold or y-pipe leak. I mentioned this to the drop off agent

Christian L.
Grado:

El cliente no dejó un comentario.

Virginia W.
Grado:

Excellent rental experience. Travis was very helpful! Would rent here or recommend! Thanks.

JEFF G. | First Impressions |
Grado:

Thanks for your assistance.

CHRISTOPHER N.
Grado:

El cliente no dejó un comentario.

Aiden E.
Grado:

El cliente no dejó un comentario.

Alison N. | Overall Experience |
Grado:

Very helpful!!

Maureen C.
Grado:

Everything was great. I got in got out relatively quickly upon my return I was checked out very quickly. Will use the services of this U-Haul again.

William D.
Grado:

All just great '

Patricia M.
Grado:

Zoom in on taking pictures of your rented vehicle. You may need a Sec or third person to inspect with you . I felt like I was on trial for something I didn’t do . The truck is used , I was treated as of it was brand new hot off the rack. This is my first experience ever with U haul and I’ve been renting from you all since forever .

Peggy P.
Grado:

GPS

Cheryl L. | First Impressions |
Grado:

You all are such a blessing!

Dorothy R.
Grado:

Kudos to Ebony and Tabitha for providing courteous and professional service!

Gregory H.
Grado:

El cliente no dejó un comentario.

Bobbi D.
Grado:

El cliente no dejó un comentario.

Geromie V.
Grado:

Your staff at this location, were super friendly, professional, and outstanding customer service! I appreciate the good vibes that the employees gave..

Leslie A.
Grado:

El cliente no dejó un comentario.

Ed H. | Overall Experience |
Grado:

They where great to work with and very helpful.

Richard M.
Grado:

El cliente no dejó un comentario.

David S.
Grado:

Very efficient and friendly staff.

Bradford A.
Grado:

El cliente no dejó un comentario.

Peggy P.
Grado:

put in GPS

Catherine D.
Grado:

I spent a lot of time filling in all needed information online and when I went to pick up the truck, it still had to be inputted into their system cause they said it doesn't feed to their system? Also the sign in on your phone said to a picture for driver, so I took a picture but it needed to say, take picture of driver license??

Michael H.
Grado:

El cliente no dejó un comentario.

india G.
Grado:

El cliente no dejó un comentario.

Suzanne B.
Grado:

El cliente no dejó un comentario.

Ed H.
Grado:

El cliente no dejó un comentario.

Porsha B.
Grado:

El cliente no dejó un comentario.

Tammy S.
Grado:

El cliente no dejó un comentario.

David W.
Grado:

El cliente no dejó un comentario.

Jose C.
Grado:

El cliente no dejó un comentario.

Glenda B.
Grado:

El cliente no dejó un comentario.

Willie W.
Grado:

El cliente no dejó un comentario.

Vasantrai P.
Grado:

El cliente no dejó un comentario.

Kenneth A.
Grado:

Tabitha was extremely helpful! Very pleased with my experience. Will definitely rent from her again. ??

Sharon B.
Grado:

El cliente no dejó un comentario.

francis H.
Grado:

It started out good till the young lady looked at our paperwork. After that we got a little attitude. It was still fine it was close to the end of the day. The two girls were more interested in their after work activities and was and talking bad about someone. With me right in front of them. The gentleman outside were great and very respectful. The ladies in the office were not. I would recommend this place because it’s easy to get in and out of and the two gentlemen outside working but with the ladies inside need to remember they are there to work and need to stay professional.

Philip O.
Grado:

My only disappointment is the unexpected drop off fee for after hours drop off. Very disappointing

Jhon M.
Grado:

Dropping off the uhaul was at the very least pleasant. Nice ladies running the counter and very quick to get me on my way. I would just do something about the pick up location.

Chasity S.
Grado:

El cliente no dejó un comentario.

Katherine H.
Grado:

El cliente no dejó un comentario.

James M.
Grado:

El cliente no dejó un comentario.

Kenneth M.
Grado:

El cliente no dejó un comentario.

Sabrina J.
Grado:

Nothing but I didn’t like the walkway to the register and congested a bit with boxes I didn’t understand

Edwin J.
Grado:

All was good

Dougles M.
Grado:

El cliente no dejó un comentario.

Ryan S.
Grado:

Easy and quick.

Ebone O.
Grado:

Have discounts for renting and not charge so much.

Stevan K.
Grado:

El cliente no dejó un comentario.

Charlton V.
Grado:

El cliente no dejó un comentario.

CHUCK W.
Grado:

El cliente no dejó un comentario.

Hector M.
Grado:

El cliente no dejó un comentario.

Craig W.
Grado:

Insure reserved equipment is held on site for the customer who reserved it!

Curtis L.
Grado:

Staff here were over the top friendly and amazing, had a stressful move ahead of me and was super nervous about towing my car with the truck. Their kindness and humor helped put me at ease. Thank you!!!

John F.
Grado:

El cliente no dejó un comentario.

Kelly H. | First Impressions |
Grado:

Facility was clean and staff friendly. Move in would have been made easier if they had a trolley or hand-truck available to use

Rachael L. | Overall Experience |
Grado:

Loved the staff's willingness to help us when we discovered the assigned storage unit was too small. Everyone was very helpfu!

KEVIN W. | First Impressions |
Grado:

Very helpful! Made moving and time management run smoothly. Again keep up the work and look forward to working with you in the near future.

DEBORAH b. | First Impressions |
Grado:

Lakia was especially helpful during a stressful day. Things hadn't synced up for me as I desired. She was patient and provided the right options for me.

Daryn M. | First Impressions |
Grado:

Excellent customer service. All representatives were exceptionally helpful.

Theresa C. | First Impressions |
Grado:

The girl Kia was rude at first but sjeb

Colleen F. | Overall Experience |
Grado:

Amy abs the crew at this location were phenomenal. I’ve used uHaul services for years but this was by far the most excellent experience.

Jasmine M. | First Impressions |
Grado:

This was my first time in years with uhaul definitely one to remember Lakia and Travis were very helpful and explained everything perfect

christopher t. | Overall Experience |
Grado:

Great service all around

carol m. | First Impressions |
Grado:

Thank you for your kind, and much needed help. It's certainly appreciated.

Leanne M. | First Impressions |
Grado:

The rental unit manager, Lakia, was and always is very helpful and friendly when I speak with her. She checked into and cleared up the issues quickly.

Mary L. | Overall Experience |
Grado:

Thanks for the exceptional service.

Kenneth B. | First Impressions |
Grado:

Exceptional service the best experience I've ever had.

Margo F. | First Impressions |
Grado:

Excellent service provided by Tabitha, Matthew & Amy. They are ALWAYS professional, caring, efficient and respectful. They are true all-stars in providing consistent outstanding customer service.

MARGO F. | First Impressions |
Grado:

Perfect service, compassion, respect, patience & care!

John P. | Overall Experience |
Grado:

Rated average because of the U-Haul side - I had a storage locker reserved, had to wait an hour to check in because of people trying to check out/in rental trucks. Rep that finally helped me was great

Marilynn S. | Overall Experience |
Grado:

The Abercorn staff was awesome! I appreciate all of the patience and information.

Robert Q. | Overall Experience |
Grado:

Always great to work with you. Thank you!!!!

JOHNATHAN W. | Overall Experience |
Grado:

Uhaul on Abercorn is top notch!!

Anitra P. | First Impressions |
Grado:

Tabitha was Awesome! She was kind and professional!

HENRY W. | Overall Experience |
Grado:

Staff very helpful

Charlene M. | Overall Experience |
Grado:

My only problem was the unit was not large enough and a larger one did not become available. Ok, two problems. I had a problem with the stairs.

LADONNA T. | Overall Experience |
Grado:

Staff was extremely helpful and courteous. I would certainly use uhaul again.

Harvey R. | Overall Experience |
Grado:

Every employee from management down was very helpful in my experience!!! Could not have had any better service!!! I have moved a lot over my years... Hopefully this is my last and what a nice way to e

Zeekeyshia P. | Overall Experience |
Grado:

Great storage place

PERB F. | Overall Experience |
Grado:

It has been a pleasure using your facilities since January 2010. My only request would be to receive some paperwork that we had vacated the unit and it was found to be satisfactory. Thank you.

Randal W. | Overall Experience |
Grado:

Many miscommunications along the way both in Las Vegas and Savannah.

Allison V. | First Impressions |
Grado:

Very caring, concerned employees. Have had countless experiences with U Haul. Some not too good. This was by far the best experience I have ever had over many years of doing business with this com.

Peggy a. | Overall Experience |
Grado:

Kindly see the letter sent to corporate about all of the hidden fees and you company feeling as though they can charge whatever they want when they want without authorization. I would NEVER recommend

Scott C. | Overall Experience |
Grado:

Had to wait six weeks for Ubox to be removed from my property. Had to make multiple phone calls while at work to rectify the problem.

Joanna G. | Overall Experience |
Grado:

My only issue would be the price monthly for storage. I had the smallest storage and I was being charged $80 a month which I believe is pretty high since there are other places that charge half.

Amber M. | Overall Experience |
Grado:

Amy and her entire crew always go above and beyond! You are all amazing!!!

Rafael R. | Overall Experience |
Grado:

Thanks for your help

Donald B. | Overall Experience |
Grado:

Amber was a big help when I purchased the wrong movers for the boxes I had. She took the time to help change the movers I had.Thanks again.

Thomas H. | Overall Experience |
Grado:

Storage unit was absolutely filthy. Water damage, mildew and mold to more than half of our belongings. Roaches got in our boxes.

yuri g. | Overall Experience |
Grado:

Staff was wonderful to work with.

Carolyn J. | Overall Experience |
Grado:

very helpful staff, especially with discarded items we could not take anywhere else.

Charron H. | Overall Experience |
Grado:

Had no problems and everything was good

Dawn L. | Reservación |
Grado:

The two young ladies were amazing! They are the only good thing that happened with uhaul. They went out of their way to try and help me after my truck rental rental was an absolute nightmare.

Carlos T. | Overall Experience |
Grado:

The staff was very helpful and friendly, they made an effort to meet my individual needs. The Mananger and the rest of the staff, were very kind I highly recommend their services, thanks!!

Marki L. | Overall Experience |
Grado:

Very happy with the service provided.

Melinda V. | Overall Experience |
Grado:

Facility manager would not work with me on pro-rating my rent for boxes which were stored for one week out of the last month. I was told to call the owner of U-Haul. I had to call the corporate office

Taylor M. | Overall Experience |
Grado:

Thank You U-haul Savannah for all of your help. The manager Ms. Amy and Assistant manager Ms. Amber are amazing and above the curve on customer service. They are truly a credit to the U-haul company.

Shanice C. | Overall Experience |
Grado:

N/A

martin b. | Overall Experience |
Grado:

Amy and her crew are always exceptional - highly recommend this store!

christian M. | Overall Experience |
Grado:

This location is the best of the best hands down. Customer service is awesome. Storage is always clean and secure.

david b. | Overall Experience |
Grado:

When the door to our storage failed to close ..The attendant got a repairman there and did not leave unsecure til repaired. We felt comfortable leaving our unit unsupervised while they repaired it.

Laurie S. | Overall Experience |
Grado:

Great company, I would highly recommend.

DORIS D. | Overall Experience |
Grado:

Extremely helpful, professional, and friendly. Made the whole moving experience pleasant. Thank you!

Jeff C. | Overall Experience |
Grado:

No prolems at all! Thanks

Charlie l. | Overall Experience |
Grado:

The staff was very helpful and courteous

Kathy B. | Overall Experience |
Grado:

No light inside of storage, wires hanging down, when trying to enter building. I payed on Mon. & there was a red lock, that was not removed by Wed. Gate would not open 3 times on Wed. Staff was laughi

Dan M. | Overall Experience |
Grado:

Great Service Thank you

Dan M. | Overall Experience |
Grado:

Extremely helpful, knowledgeable,polite, and friendly staff. Thanks for all your help

Esther S. | Overall Experience |
Grado:

The old man in the office who said he doesn't care weather you are a customer or not he would run you down with uhaul truck. He needs a transfer out of there. No customer service experience, lack of

HAZEL R. | Overall Experience |
Grado:

Amy spent almost n hour cutting my lock for me and still balanced a lobby of anxious customers. Excellent service. My last 3yrs of storage there was real cool.

No reviews have been submitted for this location.

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