Was given a storage unit that was already occupied, manager was supposed to call us back, never called. We had to cancelled our reservation and find a new storage facility due as we needed a unit ASAP. There seems to be an issue with what is rented, what is available on site and also online...things do not match up and lead to customer frustration. Employee was not empowered to be able to fix the situation.
HENRY Y | Overall ExperienceSelf Storage Units in Sanford, FL, 32773
U-Haul Moving & Storage of Sanford
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What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage at Lake Mary Blvd
3851 S Orlando Dr, Sanford, FL 32773 View Available Units1.0 miles from this location -
U-Haul Moving & Storage of Sanford on Rinehart Rd
1811 Rinehart Rd, Sanford, FL 32771 View Available Units4.2 miles from this location -
I 4 Mini Storage
222 Hickman Dr No 100, Sanford, FL 32771 View Available Units
(U-Haul Neighborhood Dealer)4.6 miles from this location -
U-Haul Moving & Storage of Longwood
650 N Ronald Reagan Blvd, Longwood, FL 32750 View Available Units5.9 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The team Anthony and Lashae are a great team
Brandell M | First ImpressionsGood place, I like the security
Selva D | Overall ExperienceWe were given a storage unit that had a lock already on it. we went back to office, nothing else available. It seems that that the online booking and store booking do not match up. Manager is supposed to call us today, 4/14/24, to hopefully fix the situation as we currently still have a unit but cannot access it.
HENRY Y | First ImpressionsMgr.very helpful and kind
HARRY M | First ImpressionsTyson was great help, respectful young man
MYREONA R | Overall ExperienceJust when you’re out of work and can’t pay is there something that can be done besides telling you if you can’t pay will kick you out and sell your stuff otherwise everything was perfect
HAYES J | Overall ExperienceFrom start to finish it was a great experience. Staff was always helpful and professional when needed and the facility is very well maintained and secure.
Yarden B | Overall ExperienceEveryone that helped facilitate our relocation was exceptional and businessworthy. I give uhaul a 5 star rating. Tom Gallagher
Kira A | First ImpressionsRecommend to everyone
Cynthia G | Overall Experience