Ethan was so respectful, kind and very organized and quick to give perfect answers to any and all questions. He made everything go so smoothly with no stress. If I still had my business I would hire Ethan and put him in charge of everything. What a pleasant experience.
PATRICIA S | First ImpressionsSelf Storage Units in San Juan Capistrano, CA, 92675
U-Haul Moving & Storage en San Juan Capistrano
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- 4.5 es la calificación promedio de clientes
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The prices were not what I was quoted for storage unit or truck rental . Uhaul ereased my reservation for storage and I was told they would waive additional day charges for truck because I had the delay through no fault of my own. Employees were very professional.
Alyson R | First ImpressionsEverything went well but I have to return as I did not closed the unit correctly. I do not know if it was my fault but struggled closing. Next day when I went back as instructed by email the closing Mechanism worked perfect. Also I wasn’t explained the proper procedure to enter and leave the facility the first time by a very nice young employee. The second time a nice young lady explained well I am fully satisfied
Elias C | Online Move InI am very pleased with the new staff you have. Yesterday Monday, around 1pm, a very nice young man ( he is blond, tall and thin) help me and gave me all information I needed it. Sometimes this process of moving and opening/closing storages can be a bit overwhelming but he made it smoothly as possible! Thank you!!!!!
Antoinette M | Overall ExperienceClean - easy parking - plenty of carts - nice security - good extended hours
Michael Y | Online Move InThe facilities are clean and very secure. The staff was always very helpful. Good pricing as well.
Barrie S | Overall ExperienceSean Sorensen provided outstanding service!
GREGORY M | First ImpressionsWhen I first moved in I got a call stating that my unit was unlocked as was found by the cleaning person. I was told I needed to return to lock it. When I returned, it was locked and my suitcase had been stolen. When I tried to report it I wasn't able to get in touch with anyone, when I finally did a week later I was told "oh well, there's nothing we can do." The rudest people work at this location.
Melissa S | Overall ExperienceVery clean facility and friendly, helpful staff.
Cliff C | First Impressions