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SONDRA B | Overall ExperienceSelf Storage Units in San Antonio, TX, 78217
U-Haul Moving & Storage en Naco - Perrin
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U-Haul Moving & Storage at Austin Hwy
2390 Austin Hwy, San Antonio, TX 78218 View Available Units3.1 miles from this location -
U-Haul Moving & Storage of Woodlake
6745 FM 78, San Antonio, TX 78244 View Available Units5.6 miles from this location -
U-Haul Moving & Storage at San Pedro
5810 San Pedro Ave, San Antonio, TX 78212 View Available Units7.4 miles from this location -
U-Haul Moving & Storage of Castle Hills
1951 NW Loop 410, San Antonio, TX 78213 View Available Units7.7 miles from this location
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I also rented a u haul truck and when I went to pick up the truck the attendant told me I would have rented the storage unit in person instead of online I could have had the first month free, but there was nothing that could have been done to refund the first month now that I paid for it on line. That should be changed in the future.
Kenneth R | Online Move InProbably just a bad day/location for U-Haul. It happens. Checked in online. Arrived super early to unload a trailer so I could return it in time. A little perturbed by the trailers and trucks stored inside the driveways of the storage area. Made navigating the narrow aisles fun at 0600. I don’t drive a F250 with a long tongue 12 foot trailer often enough to feel comfortable in narrow spaces. Bad lighting in my aisle. Storage unit numbered but numbers painted over in orange paint. Difficult/impossible to read in the dark. Go try it. Storage unit had a lock on it already. No key inside. Locked open. Waited until the store opened an hour later. Not a friendly customer service experience that early. Felt ignored. Only “customer” there. Decided I did not want to store my things in that location. I’ve learned to trust my first impression. These are things I moved 1000 miles. At great time and effort. Why leave them where it appears they are not considered important or secure. I won’t go back to that location. I’m spoiled by the location in Phoenix/Glendale. Clean, well lit, and super friendly and helpful. Anyway, couldn’t check out online. Did not want the facility to blame me for the lock already in place on my unit and get charged to cut it off. So had to call the customer service line to cancel my storage reservation. Exhausted and tired. That agent was incredibly kind and understanding. I then found a place (not U-Haul) close to my home to store my things. I’ll use U-Haul again but never at that location.
JOHN F | Overall ExperienceI wanna be honest, change the door from my Storage Sorry , but I can’t open de Door .
CARMEN M | First ImpressionsThis was the worst and most disgusting place I ever seen in my life this place ruined everything I owned to me and my children name this place should be shut down my things was infested with roaches less than 30 days of it being in this storage unit literally everything I owned I took a major loss putting my stuff in this storage unit I wouldn’t recommend no one to this disgusting place
Adreanne B | Overall ExperienceThe free lock with the 1 month of free self storage was a definite bonus to the trailer rental we needed to move a family members items from storage in Florida to San Antonio, Texas. Staff and location made this a truly uneventful experience and will keep them at the top of our list for future rentals.
Mark L | Overall ExperienceAll the employees were professional and friendly. Always willing to help with my situation. I needed to extend my contract twice and changed my return location once. Everything was worked out very efficiently by employees. From start to finish.we were extremely happy with our experience. Even needed yo take advantage of the free 1 month storage. Thank you So much UHaul.
Susan S | First ImpressionsNo lock in the unit, had to go to the office. Customer Service reserved a free rental for me, then I found out it was invalid because I had an in-town rental. Had to scramble at the last minute to make a new paid reservation
SCOTT L | Online Move InI have been using this location for years. The staff is always friendly and helpful. I have rented trailers, vehicles and storage space. I will continue to use this location in tge future
Mitchell N | Overall ExperienceVery easy to set up my move-in online. Great staff at this location! They went above and beyond to help with finding my unit, making sure my needs were met, and great attitudes from everyone there. Thanks!
Casey S | Online Move InI was extremely happy with my experience at the U-Haul location of perrin bittal in San Antonio, Texas The staff is very friendly and helpful. They made the process of renting a truck and a storage unit very easy.
SHANNON G | Overall ExperienceLoved working with the people I came in contact with. All very helpful, courteous and friendly.
R.F. G | Overall ExperienceGood worker.
LUIS S | Overall ExperienceGreat rental service. Always available and friendly!
Muhammad W | Overall Experience