Thank you for everything!
Patricia a | Overall ExperienceSelf Storage Units in Salem, OR, 97305
U-Haul Storage en Silverton
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Comentarios de clientes de almacenamiento
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- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Top notch staff and facility.
larry p | First ImpressionsI was very impressed with the friendliness of the clerk who checked me in and filled out my appl. Also I left my wallet on the desk and my son had already taken me home and then he returned to unload the truck ,the Young man made sure to return it to him before leaving for the evening.
SUZANNE Y | First ImpressionsWish you had trash removal for tenants. Otherwise, awesome.
KEVIN O | Overall ExperienceStaff was friendly and timely made my move alot easier.
Matthew L | Overall ExperienceVery good.
Neil D | Overall ExperienceStaff and both places was excellent, especially the guys on Silverton Rd in Salem OR.
Eddy S | First Impressionsemployees parked in front of the drive up unit even after promising not to. I moved out and was told that if the employee didn't "process " my move out by the next month that I would be charged for another month. of course this would be theft of $263. I told corporate to tell the location to say it is not a drive up unit because employees park there in front of it and you have to beg them to move, not knowing who owns the car. Time-consuming and frustrating.
Barbara b | Overall ExperienceThe unit I had reserved was not available and the staff could not locate my reserved unit for some unknown reason. I was not prepared to pay for a bigger unit, but for more unknown reasons could not comp the upgrade that was their fault. They were friendly and pleasant, it was just frustrating having this experience after traveling 12 hours to get there. I was anticipating everything being in order when I got there, but I guess it wasn’t necessarily their fault either…still frustrating to go through that. Probably won’t use U-Haul storage again.
Noah M | First ImpressionsVery safe clean and secure. Would be happy to use the facility again for all my moving needs. Keep up the great work.
Sherry A | Overall ExperienceMaking a reservation through the app was an absolute breeze! I've been a regular U-Haul customer for years but finally decided to give the app a try. I made the reservation in the middle of the night and Clint, the General Manager was ready for me. The fact that I was able to snag a drive-up unit made this one of the easiest moves I've ever done! The staff at the Silverton Road location has never failed to make me feel welcomed and this time was no exception.
Cody F | First ImpressionsVery accommodating, returned late after being lost and they gave me extra miles and forgave the late return :)
MARK B | First ImpressionsEveryone was super helpful and nice!! Thanks guys!!
Shane W | Overall ExperienceExcellent storage facility no complaints. Checking in and moving in was great. The only thing was that prior to moving in I had a talk with central call line people and they misinformed me about some information which made the move in process a bit difficult. But the storage facility was very helpful and kind and made the process less stressful! Highly recommend this facility to others!
Jessica S | Online Move InI never had any bad experience happen with them, infact I accidentally dint get my lock all the way locked one time and when they were checking storages they caught if and called us to let us know!! Thankfully they caught it!
Debbie C | Overall Experience