I have enjoyed using Uhaul and storage for the safe keeping of my things until I was able to buy a home. I would definitely tell family and friends to use this facility to save guard their things. I loved the fact that I could choose to have my things in a temperature controlled environment. The staff is always helpful and friendly, I will miss seeing them!
Julie E. | Overall ExperienceSelf Storage Units in Salem, OR, 97305
U-Haul Storage at Silverton
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The Silverton storage folks were very helpful and courteous. I would gibe them an above average. But the corporate person I talked to wasn’t that great with limited support to fix the issue I had with trying to locate my storage. So for this reason I give an average.
Previn N. | Overall ExperienceI appreciate your being there during our time off need and duress thank you
Elizabeth F. | Overall ExperienceFacilities are clean, and easy to access. The furniture dolleys provided are a lifesaver after a long and tough move. 1st month storage free with one way truck reservation is an awesome deal.
Marcus S. | Online Move InI reserved an outdoor storage area. That unit wasn’t available because the owner did not move out so I was upgraded to an indoor unit for the same price. They even provided a lock free of charge.
MARY D. | First ImpressionsI only kept my stuff in the storage for one week out of the new month. The manager of the facility then moved his stuff in the same day and I hadn't even check out of the unit yet. I then asked for a refund of the 3 weeks and he got all mad and refused and hung up on me. The worker apologized and said that wasn't right because technically it was still my unit. I would like this fixed asap.
Jennifer M. | Overall ExperienceI have more confidence in the previous manager than I do with her son. I'm sorry. we had to literally coerce him to get him to help us to take the lock off.
CHARLOTTE B. | Overall ExperienceWhat I thought I was getting for a storage unit was not what I ended up with. I was prepared for a 10X20 unit and ended up getting a 10X10 unit that was dirty and had a sunken floor. The managers were nice but it took for ever to get my reservation finalized. I am pretty disappointed and won't be keeping the unit beyond my free first month.
Richard C. | First ImpressionsEverything was good, except I thought the original unit was the same size as I had in Anchorage Alaska, only to find out it was smaller and I had to pay $215.00 Instead of my free month because the first person gave me the wrong size. I had to overdraw my bank to make sure we were able to get the uhaul truck unloaded and turned in.
Helen S. | First ImpressionsGetting through on the telephone to the office was a nightmare. Finding available help was difficult. The procedures for checking in first before using door code was never given to me until I could not open door one day. Zero communication between office and customers. Raised prices every month. I paid extra for climate control and it was stifling hot in Summer and freezing cold in Winter. I will never rent from U-haul again.
Charolette S. | Overall ExperienceOverall a great experience
Jenna R. | First ImpressionsAlways happy with Uhaul!
Mary L. | Overall ExperienceHelpful clerk
Marty C. | First Impressions