Staff was extremely helpful and courteous. Would use again if ever needed. Facility was very clean
William M. | Overall ExperienceSelf Storage Units in Rome, NY, 13440
U-Haul Moving & Storage of Rome
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Thank you very much for your friendliness and convenience
Linda P. | Overall ExperienceTo little and not high enough u need 10 x 10
Roshan H. | Overall ExperienceThanks millions stef
Peter C. | First ImpressionsGeneral Manager Stephanie runs a tight ship over there! Everyplace is clean and tidy: the storage units and corridors, office, truck yard, even the bathrooms. Customer service is friendly, knowledgeable, and efficient. I couldn’t ask for a better experience!
Deborah K. | Overall ExperienceAbsolutely horrible. Unit was disgusting and not accessible
James V. | First ImpressionsStephanie the manager is amazing and she goes above and beyond
Tabitha F. | Overall ExperienceGood Job........ And keeping me in mind.....
Cheryl R. | First ImpressionsThe guy at the desk was great but I called before I got there to the main phone number and the girl I talked to reserved a unit that my local uhaul didn’t even have so I ended up going with a unit that is half the size I needed. Also she told me that I could have insurance for $10 but not that it was required for my state the people on the phone should be trained and only give out is really available at the location the customer is talking about. Also I told her I wanted a unit on the first floor and I now have a unit on the second floor as again what she gave me didn’t exist my my uhaul location.
ashley g. | First ImpressionsStephanie is amazing. Let me suggest a portable wheelchair ramp so people in wheelchairs can get to storage units easier.
Jacob M. | First ImpressionsI am 56 years old with bad knees and breathing issues. I didn't know I would have to climb a roll around stairway to get to top of my storage. That's only thing I'm not happy with. Manager said I would have to stop in or call everyday to see if a bottom one was open to transfer My belongings
Brenda B. | First ImpressionsGood and quick business
Ramon C. | Overall Experience