The real complaint that I have is that I have paid an additional $15.00 per month on my minimum Disability check that direct deposits around the 3rd. That is approximately $270 or more in fees or 5 months of storage at $55 per month. Also the new doors scraped the back of my bumper. I filed a claim with Uhaul. Other than that my moves and access to box and unit have been good. The new facilities are quite nice.
Charmaine L. | First ImpressionsSelf Storage Units in Rock Springs, WY, 82901
U-Haul Moving & Storage of Rock Springs
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Really good service Overall
Blanca T. | Overall ExperienceDefinitely the most secure storage facility in the area. One of the only indoor temperature controlled facilities as well. Very pleased with the facility.
Cameron B. | Overall ExperienceThe hours on the door and online say we have access until 10 pm but the doors lock at 7 pm. I was inside at my unit and couldn’t figure out how to get out because the sliding doors locked me in at 7 pm. I had to go out a garage door port to leave and couldn’t figure out why I got locked inside when the door says I have access until 10 pm. Also we asked the front desk and they said it locks at 7 even tho the sign says 10 and that we could pay for 24 hour access if we wanted too
Melody N. | Overall ExperienceThe staff has been great .. in explaining everything .. contract, payments, access, security. They made it convenient for us to unload our box into our unit, everything so clean. The luggage carts were extremely helpful .. I don’t know if we could have done it without. Thank you
Steve L. | First ImpressionsKeep up the good work!
Maria G. | Overall ExperienceIt was great that it was assembled when we were. Very nice and safe feeling and the cleanliness clean was amazing. It was so easy. I'm telling everyone.great experience.
Sue E. | First ImpressionsI recommend it to my friends Kevin Covarrubias and he has a storage unit with you now for about 2-3 months now
HERSON R. | Overall ExperienceLoved the drive in aspect of loading and unloading. Everyone there was very helpful and pleasant. I would use the facilities again in a heartbeat!
Dawn L. | Overall ExperienceShadee is an absolute doll!
Amy C. | First ImpressionsThe courtesy of Shadee was exemplary. Thank goodness for your hospitality.
Tawny W. | First ImpressionsGreat customer service! Paige was very helpful.
GARY C. | First ImpressionsGreat staff
Charles A. | Overall ExperienceMinus the flooding it was a very good experience
JOHN G. | Overall ExperienceAll the terms were clear. The staff was friendly and professional.
Yazdhel C. | First ImpressionsThe lady who helped us was so kind, helpful and caring. The best uhaul dealer in ROCK SPRINGS by far!!!!
Andrea M. | Overall ExperienceKassi was very accommodating! Great service!
laura t. | First ImpressionsIf only they could keep open longer at night because people work and sometimes you need to unload during later hours.
Graciela M. | First ImpressionsThank you for best service!
Marsel A. | Overall Experience