No lock in the unit. Staff was helpful though. I would like to mention that when looking for your number online, it was a bit of a challenge. I had to find your number to call the desk for a lock and it was a pain trying to find the correct storage unit online even though I was standing right there in the very place I needed the number for. On one sign it says Lockbox (which I looked up online and couldn't locate) and on the other it is U-Haul. Confusing.

The manager was very helpful and flexible while we figured out how mush space we needed for all of our stuff!

Maggi was helpful, friendly and a pleasure to work with. This was a very positive rental experience and I would recommend this U-Haul site highly.

The manager was so kind along with every staff member I interacted with. Moving is extremely stressful, and everyone working here made it much more seamless. Thank you all!

This location has always been very helpful and responsive. We have used them multiple times over the years.

Thanks for a great storage experience!

Have stored my business and personal items here for years. Downsizing home and giving adult kids all their ‘stuff’ so don’t need anymore. Highly recommend.

Maggi was super helpful and made the move-in process really smooth.

After taking my stuff out of the unit, I had to wash and clean everything I stored over the summer because my belongings smelled like cat liter and cigarette smoke. I was not happy about this and will not be storing my stuff here in the future or recommending this place to friends.

I have been an occupant of 5 units since 2011 at Provo River Uhaul. During this period of time I’ve always been respected as a customer and the staff have been excellent. That said, I want to point out the manager for the last several years (Maggie) has been a standout in all of my associations with Uhaul in all of my travels. She somehow always has a cheerful disposition even under the stressful operations. As I recall she had little to no experience when she started but quickly picked up all the necessary skills in management and leadership and I think has has a loyal following their but at least from my perspective.

Great service!

Slightly too expensive. But it's the only show in town that has convenience and climate control.

It was a good location and the staff were friendly. I just didn't find the hours the most beneficial for my schedule. Additionally the storage unit, while in a hallway, was never lit properly and the light in the hallway would only remain on for a few seconds. Also I was amazed at how dirty it got for being at the end of the hallway. I felt the prices continued to rise and it didn't benefit the cost of staying. I had been there many years 15+ but just felt it was time to move on. Again, the staff was friendly and always helpful but just decided to move.