Very nice staff, helpful and polite
Carole B | First ImpressionsSelf Storage Units in Pompano Beach, FL, 33064
U-Haul Moving & Storage en Sample Rd
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¿Qué es Múdate/Alquila ahora en línea?
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GDF Warehouses - Deerfield
721-741 Ne 42nd Steet, Deerfield, FL 33064 View Available Units0.5 miles from this location -
U-Haul Moving & Storage at Sample and Powerline
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Self Storage USA
1950 Banks Rd, Margate, FL 33063 View Available Units
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U-Haul Moving & Storage of Margate
1700 N State Rd 7, Margate, FL 33063 View Available Units5.9 miles from this location
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- 4.0 es la calificación promedio de clientes
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I rented a storage space for 2 years and have no complaints. Everything went smoothly. I’m very grateful.
Anthea R | Overall ExperienceI moved out over 10 days ago.
Danny C | Overall ExperienceThis Pompano Beach location is simply amazing
Sheena C | First ImpressionsI moved out of my union due To lack of elevator and non-helpful staff. I would never recommend a facility with this staff and lack of elevator to access upper floors with heavy furniture
EDWIN M | Overall ExperienceThe general manager Patrice Falcomer goes up and beyond her duties to make u feel welcomed, she really is very efficient at what she does, she tries her very best to satisfy her customers needs. Anyway I enjoy using U hauls storage. God bless to all stay safe. Melissa C
Melissa C | First ImpressionsGreat customer service.
Varick D | Overall ExperienceThe online booking was amazing and effortless, the issue arrived when I went to my unit. It was a man in the hallway on the floor that was charging his phone when I went to my unit I noticed the lock and the storage beside mines was open and filled to the max, with food and unsanitary items. I asked the man if he knew were I could grab a key and to my shock he had a key ring with about 50 plus keys on it and he used 1 to open my unit that had some storage bins of his in it. He removed his bins and asked me not to tell. I felt un easy knowing that he had all the keys so after moving in, I went down stairs to discretly tell the work it was a lady that a man in the hallway, before I could finish she yelled "hes not homeless, he rents the storage beside yours". I then said well he has all the keys to the locks, she told me there aren't any keys to the locks, I reminded her that I had just came down to purchase a new lock, after he gave me the old lock and keys to the one that was originally on the storage. She stormed off to go investigate, I asked her to please not tell him that I saw him with the keys to the lock because his unit is directly next door to mine and I'm a single female.
Keeunsha B | Online Move InStaff is very professional and well mannered.
manuk t | First ImpressionsFor my storage I Definitely Give it a Excellent
MARTIN P | Overall ExperiencePaid for a dolly and never got it
Roscoe S | First ImpressionsI called on the phone and specifically asked about a ground floor storage unit at a U-Haul rental place where I could rent a truck pick up the stuff put it in storage I was told yes we have one on the ground floor air condition unit no problem. I showed up rented the truck my mistake was not checking out the storage unit first went and got my furniture came back and was shown the storage unit which was on a half floor in between the first and second floor very strange setup but if you know this facility location you probably know what I'm talking about. When I went in back into the office and said that's not on the first floor I have to climb some steep stairs I have a couple big heavy dressers to put in there they said "no WE consider that first floor"... to which I replied no that's not first floor there are stairs going up to a second floor they said no second floor is above that floor you know arguing back and forth doesn't do anyone any good so I just canceled the storage unit on the spot right next door to Public Storage and rented a space for $20 less a month than what you were asking anyhow. So all in all it worked out for the best but I don't appreciate being lied to over the phone and to my face when I'm in there renting the truck in the storage unit. Therefore I cannot refer or recommend your location or facilities to anyone and give it a very poor overall rating.
DONALD C | Overall ExperienceI was lied to on the phone by Michelle because she told me they had a ground floor unit for rent which is why I chose this location to rent the U-Haul truck from. Once I had rented the truck picked up the materials and came back to the U-Haul facility I was then shown the supposed ground floor storage unit which wasn't ground floor at all it was up 10 steps to a second floor level which I didn't want to carry all of the things in the truck by myself up to. I ended up going next door to Public Storage renting a ground floor unit 5 ft from the front door for less than what U-Haul was asking for that shabby Second Story location
DONALD C | First ImpressionsI could always count on Uhaul when needed🤩! Also, I would like to give a suggestion about maybe considering a "Customer Reward Program" so customers could gain something back according to services they use. Just a suggestion. Thank you.
Yaslin L | First ImpressionsI have place my items in unit to go back there to get and it is not longer there. I let the staff know that some items was missing. I ask how are they are getting into the unit if i have the only key. In the beginning I had problems getting in the facility. At that time I told the staff. Thank you again to share my experience at this place
linda a | Overall ExperienceI am a pain in but however the girls are very nice. I would recommend them, stop by and tell them you have a coupon. Sean
sean c | First ImpressionsHad a rough start. I was sold a first floor unit over the phone then when I went to move in, I was offered a second floor unit with only stair access. Being disabled (as I told the office before moving in) I required the first floor. I finally got in touch with the general manager after a lot of frustration with the office lady and he was able to work with me and satisfy my needs. After that, everything was a good experience.
Rick W | Overall ExperienceYour current manager was so very unhelpful I had to call your corporate office to get taken care of. You should listen to the many phone calls I had to make to that b...h. SO GLAD TO BE OUT OF UHAUL E Sample rd pompano
SAMUEL W | Overall Experience