Comentarios del cliente para U-Haul Moving & Storage at Sample Rd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Sample Rd

Grado total:

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Brian S. en

Grado:

El cliente no dejó un comentario.

hoise g. en

Grado:

El cliente no dejó un comentario.

PERCIVAL D. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

Charlemagne G. en

Grado:

The only thing is: you you are not cost effective. I owed a one way trip to port st lucie from pompano beach and i was charged $ 247 plus taxes; that is very expensive. It is amazing the way we are being charged nowadays and the worst part about, people say nothing, they just took it.

Michael S. en

Grado:

Better customer service. The team was not very friendly or welcoming. Otherwise, I got the truck quickly and easily. Another customer complained that their truck bed was covered in oil. They were offered blankets for additional money, eventually they were given a new truck. The blankets should have been given at no cost, or immediately offered a different truck. This was another example of their poor customer service.

linda h. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

El cliente no dejó un comentario.

AMARO V. en

Grado:

El cliente no dejó un comentario.

William T. en

Grado:

Great experience Staff friendly and knowledgeable Contract was clear and easy to understand Highly recommended service

Jeffrey E. en

Grado:

Fix the website to show proper wiring requirements for tow packages. Explain difference between brake controllers from generic lighting needs.

tom z. en

Grado:

El cliente no dejó un comentario.

Rose L. en

Grado:

The location was very convenient for my move. Personnel was courteous and helpful in helping me complete pickup of the vehicle that I rented online.

Curt C. en

Grado:

Excellent job and very pleasant people who work there. Attention to detail and the job was done right. You frequently don’t find that any more. Highly recommend!

Timothy R. en

Grado:

El cliente no dejó un comentario.

John H. en

Grado:

Perfect in every way!!

sharon o. en

Grado:

El cliente no dejó un comentario.

Kathleen M. en

Grado:

El cliente no dejó un comentario.

Martin b. en

Grado:

You need to review the prior U-Haul on Andrews Ave. Pompano. They rented my reserved Vehicle out & gave me some Bullshit story that the truck I reserved was in an accident. I asked to see the Truck, but they couldn't show it to me. Horrible Service, I had to rearrange my people, schedule ,time etc. Next time I will go with Budget or Penske. This way I will not have to put up for Lying & bad Service.

Rivadavia S. en

Grado:

El cliente no dejó un comentario.

Joshua D. en

Grado:

Had nothing but problems, truck wasnt accessible when I was going to pick it up. Waited for hours. Never was reimbursed in money or time with the uhaul. The person who finally showed up after hours to help me didnt care and was rude. Waited on hold trying to talk to an agent for help for more than an hour total and still got no where.

STEPHANIE H. en

Grado:

Very friendly, very helpful, friendly staff.

Charles F. en

Grado:

The people were great accept for the associate that setup the rental had an issue with the lock on the truck which delayed my move and she was very rude and hung up the phone on me.Aside from her the other associates were very helpful . The truck was fine but the cabin had roaches.

TESARA J. en

Grado:

El cliente no dejó un comentario.

william s. en

Grado:

El cliente no dejó un comentario.

JUAN M. en

Grado:

El cliente no dejó un comentario.

Asperlando D. en

Grado:

El cliente no dejó un comentario.

Nancy O. en

Grado:

The associates on location were courteous and helpful. The truck was in excellent condition. Overall, it was an excellent experience.

Thomas B. en

Grado:

El cliente no dejó un comentario.

Martin P. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

David D. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

El cliente no dejó un comentario.

Rahul S. en

Grado:

Excellent

Richard M. en

Grado:

El cliente no dejó un comentario.

Carol F. en

Grado:

El cliente no dejó un comentario.

Jean C. en

Grado:

El cliente no dejó un comentario.

ADRIAN N. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER O. en

Grado:

El cliente no dejó un comentario.

John F. en

Grado:

Nothing the person that wrote my contract is exceptional you are lucky to have her in your employ

TIMOTHY A. en

Grado:

Awesome experience with the staff this morning at 8:30am. Please acknowledge their “People First” customer service!!

Love D. en

Grado:

El cliente no dejó un comentario.

Roger S. en

Grado:

They charged me for gas ?? even if I showed them the gas receipt. Big mistake

Asperlando D. en

Grado:

El cliente no dejó un comentario.

Mike S. en

Grado:

Always enjoy renting from here.

Jacques J. en

Grado:

Everything was excellent this time better than the last time I came where they didn’t check the gas and gave rough estimate this time the gas estimate was correct on the rental agreement

David N. en

Grado:

El cliente no dejó un comentario.

Jon M. en

Grado:

The miles on the pickup truck were wrong. U-Haul confirmed I took the Vehicle for 2.5 hours, I told them I would probably drive 20 miles. When I returned, the tripmeter showed approximately 19 miles. You billed me for going nearly 1200 miles which means I would’ve had to drive the vehicle 550 miles an hour. The person at this location advised that she would not process the bill until she reviewed it with her manager also recognizing there was an error. When I did get in the vehicle the fuel gauge was also wrong which she noted on the paper. Clearly the odometer, like the gas gauge had to be from another vehicle.

Bobby H. en

Grado:

Everything was great, in fact I’m making another reservation this morning. Coffee would be nice, but service is so swiftly I wouldn’t have time to drink it so I’ll bring my own. Thank you for your service.

Augustin N. en

Grado:

service was excellent

WOLPH V. en

Grado:

Keep everything at the same level

nicolson u. en

Grado:

Make the reservations, pick up the Truck and dropped off the Truck everything was easy. I will definitely recommend U Haul to any friends and family members. Excellent services from U Haul????????????!!

Rafael B. en

Grado:

I made a reservation for a trailer at the Pompano Beach store on the sample and Powerline but when I went to get the trailer was not available, there was no trailer available to me. so they changed my reservation to another location, slow service to checkin and very dirty trailer

Michael s. en

Grado:

The folks on E. Sample did a great job getting me a 4x8 trailer, and getting me on the road. HOWEVER, I had made a reservation online (April 26 or 27) for the Uhaul on Johnson Road for 8 am Monday April 29. I got a text the day before saying I was to pick up my trailer at 11 am at E. Sample, which was unacceptable as I had to be on the road by then. That said, the folks at E. Sample located a trailer and told me to come in by 8 am. From now on I am only going to make reservations at the store, not on line.

rosangela f. en

Grado:

El cliente no dejó un comentario.

alex a. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

El cliente no dejó un comentario.

Kimberly B. en

Grado:

Everything was very speedy and efficient and the staff was super nice. Give those folks a raise!

Andre C. en

Grado:

On this particular time, I did request a trailer using your website ... reservation was confirmed on a address close to my house ... unfortunately this location didn’t have the trailer ... than I was sent ( by a text to a second location ... at a middle of a no where ... after all this drive I decided to go to SAMPLE RD location where always I’m VERY welcome ... the best store with the best workers !!! Thousands starts !!! ( zero for your website )

hunter c. en

Grado:

El cliente no dejó un comentario.

Raisa R. en

Grado:

All was perfect! Vanessa is a great asset to your company!

Gustavo M. en

Grado:

El cliente no dejó un comentario.

Ella S. en

Grado:

all the stuff are nice and helpful

Robert W. en

Grado:

El cliente no dejó un comentario.

Barri M. en

Grado:

The Staff is great, very easy to work with and knowledgeable.

John M. en

Grado:

El cliente no dejó un comentario.

Alexander F. en

Grado:

El cliente no dejó un comentario.

Jose Antonio S. en

Grado:

El cliente no dejó un comentario.

Jose Antonio S. en

Grado:

El cliente no dejó un comentario.

brent h. en

Grado:

El cliente no dejó un comentario.

Christos M. en

Grado:

First time in 20 years using this location , that I got a truck that almost killed me 2 times . Was pulling to right had to really drive the truck A very tyering move

Frank L. en

Grado:

El cliente no dejó un comentario.

Greg M. en

Grado:

El cliente no dejó un comentario.

Hayden T. en

Grado:

Employees were very helpful

Joseph D. en

Grado:

Employees were very helpful

Kareem M. en

Grado:

El cliente no dejó un comentario.

DANIEL D. en

Grado:

El cliente no dejó un comentario.

Tom b. en

Grado:

El cliente no dejó un comentario.

Vanderley A. en

Grado:

No improvement necessary. Stay just as you are: friendly, safe and whith the best price in the market.

Marcelo Y. en

Grado:

El cliente no dejó un comentario.

Andre G. en

Grado:

Super friendly staff.

Frederick O. en

Grado:

El cliente no dejó un comentario.

Rick S. en

Grado:

El cliente no dejó un comentario.

MAURO D. en

Grado:

Helpfull and friendly staff

Charnisha B. en

Grado:

Better customer service!

Anthony C. en

Grado:

El cliente no dejó un comentario.

John F. en

Grado:

Nothing great experience

Frank L. en

Grado:

El cliente no dejó un comentario.

HENRY Z. en

Grado:

Parking for customers will be better. Otherwise great. ??

James F. en

Grado:

El cliente no dejó un comentario.

emmanuel s. en

Grado:

El cliente no dejó un comentario.

Edward s. en

Grado:

El cliente no dejó un comentario.

PESSA F. en

Grado:

El cliente no dejó un comentario.

Roberto G. en

Grado:

El cliente no dejó un comentario.

Juan G. en

Grado:

El cliente no dejó un comentario.

Lee L. en

Grado:

El cliente no dejó un comentario.

willie k. en

Grado:

El cliente no dejó un comentario.

Artelia S. en

Grado:

REMAIN HUMBLE ??

Melissa T. en

Grado:

El cliente no dejó un comentario.

Brad T. en

Grado:

El cliente no dejó un comentario.

jose j. en

Grado:

El cliente no dejó un comentario.

George M. en

Grado:

No comments.

Frank L. en

Grado:

El cliente no dejó un comentario.

Corbin N. en

Grado:

El cliente no dejó un comentario.

Carlos B. en

Grado:

Excellent service

Michael H. en

Grado:

El cliente no dejó un comentario.

Jason S. en

Grado:

El cliente no dejó un comentario.

TIMOTHY G. en

Grado:

more parking and a new attendant who does not yell at you for parking where you can find a spot.

Frank L. en

Grado:

El cliente no dejó un comentario.

Marisia c. en

Grado:

Uhaul always exceed my expectations

Frank L. en

Grado:

Trailer had an electrical short. It kept blowing fuses on my truck. Changed to another trailer. It required a change of a tail light. Delays cost me an hour of my time. Employees were very accommodating and polite.

Jimmy D. en

Grado:

El cliente no dejó un comentario.

Marisia c. en

Grado:

El cliente no dejó un comentario.

Arthur V. en

Grado:

All good

debra k. en

Grado:

No elevator. Did not like steep xterior stairs. Betwn. exterior & interior (3 flights) Difficult to carry things to store. A ramp would be better to roll a cart. Lights were always off in hallways.

ELIZABETH K. en

Grado:

The young ladies at the counter could not have done any better with my rental . .

Dan W. en

Grado:

Vanessa was a lot of help from reserving the truck and space to checking out.

DEON L. en

Grado:

It is what it was !!!

james h. en

Grado:

Your employees need to understand the process .If a process has been implement . I had a container from Houston to Pompano Beach being delivered. And the coordination was marginal at best .

CALEB F. en

Grado:

Needed repair, very poor lighting

Maria H. en

Grado:

Friendly staff above my expectations.Thank you for a good service.

NANNETTE J. en

Grado:

I hospitalized and called several times the number and never received a all back. I had a storage unit for several yrs. because they never returned my call they sold my belongings. All my pictures etc

eddie a. en

Grado:

Your prize is cazy

JASON C. en

Grado:

understaffed and long waits