Comentarios de los clientes para U-Haul Moving & Storage at Sample Rd

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Sample Rd

Clasificación general:

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Shanon J.
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El cliente no dejó un comentario.

JOSEPH N.
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El cliente no dejó un comentario.

Patrick H S.
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Received a confirmation call the night before and when I arrived everything was ready. Polite and efficient staff.

CARLOS R.
Clasificación:

N/A

Jock T.
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El cliente no dejó un comentario.

Jhonny J.
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Buen y rápido servicio el personal fue muy amable

Brenda C.
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Great experience

Austin F.
Clasificación:

Keep up the great work.

Brian M.
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The worker simone was very helpful and nice. I had reserved a trailer but the person the night before didn't return it....where this was a big issue .she made things right and I rented a van instead.... every thing worked out great. She has a great attitude

Jaime R.
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El cliente no dejó un comentario.

geraldo M.
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El cliente no dejó un comentario.

VANINA C.
Clasificación:

A coffee room would be great.

LAWRENCE L.
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El cliente no dejó un comentario.

william M.
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The staff was very professional, informative, and very helpful in making my reservation. I only negative comment is it is very difficult to get them to answer the telephone.

Robert P.
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El cliente no dejó un comentario.

Cristi P.
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I was not given what I signed up for.

JOSEPH C.
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The staff was very friendly and accommodating. The pick up and drop off was smooth and easy. The interior could have been cleaner, and the biggest issue I had was the infestation of ants in the cabin. In fact, they were all over me as I was driving. Not only was that gross, but also unsafe as I brushed off the ants as I was driving. I mentioned to the attendant, when I dropped off the truck. He was very apologetic.

jeff D.
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El cliente no dejó un comentario.

Agustin M.
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The experience was very disappointing, the first location that I selected had not trailers at all or never had, I change my location to a big Uhaul store and didn't have the trailer, the lady was very unprofessional, sent me to a wrong address until I finally went to another place and found a trailer without reservation, your system is not accurate on where equipment are located.

Michael S.
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El cliente no dejó un comentario.

Cynthia Z.
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Excellent experience at the Sample location! Fast and easy process

Phillip B.
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El cliente no dejó un comentario.

Axel K.
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I would never ever rent from you again, I used the equipment for 3 hours 20 minutes, drove 69 miles, the average fuel use shoes 13 miles per gallon, maximum 6 gallon usige,at a gallon price at high would be 18.00$. You charge me 61.50 outrages.

AVRAHAM S.
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El cliente no dejó un comentario.

Frank L.
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El cliente no dejó un comentario.

Kristyana M.
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El cliente no dejó un comentario.

Imelda S.
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Love the staff They are friendly and helpful

Joni B.
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Girl at desk checking me in was not very polite or knowledgable. Kept me waiting 20 minutes as was not well versed in helping guy in front of me. Drop off was easy. Truck was a little old and shaky.

Gustavo P.
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Fast and safe process, picking up and delivering!!!

JUAN F.
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Excellent

Jose G.
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Yo recomiendo esta locasion 100 % muy profesional y eficientes gracias

MICHAEL S.
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El cliente no dejó un comentario.

Marie D.
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El cliente no dejó un comentario.

juan C.
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El cliente no dejó un comentario.

Mary M.
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The process was easy The counter person was polite and helpful. She was the glue that made everything go She handled the storm outside and kept the internet problems Inside appear as a small issue. I'm amazed.

Manouela P.
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El cliente no dejó un comentario.

Marcio S.
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El cliente no dejó un comentario.

Jose G.
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The 15 foot truck that I drive needed alignment and when it was stopped it was shaking, because there are other trucks that are newer and in better condition thanks

Jose G.
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Excelent location

Alice C.
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El cliente no dejó un comentario.

James N.
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El cliente no dejó un comentario.

Savannah M.
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El cliente no dejó un comentario.

JULIAN N.
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El cliente no dejó un comentario.

Jose D.
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El cliente no dejó un comentario.

Paige B.
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El cliente no dejó un comentario.

AVRAHAM S.
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El cliente no dejó un comentario.

Jock T.
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El cliente no dejó un comentario.

MARCOS M.
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El cliente no dejó un comentario.

landy E.
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Everything perfect. Appreciated the ability to return truck and be processed at later hour than other locations. Fast service.

Lee I.
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El cliente no dejó un comentario.

Judith V.
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The staff was awesome, great customer services. I come to this location every time I needed a uhaul with no hesitation I get one.

Ariel F.
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I had a hard time looking for the vehicle cause the picture of the location that was sent took me to a different vehicle that's all other than that everything went smooth

ARIEL M.
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Worker was friendly and efficient

Linda N.
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The line to get the truck was long. Maybe have 2 people working to sign people in during busy times. Tanesha was fabulous!

Andres D.
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El cliente no dejó un comentario.

Orrin S.
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El cliente no dejó un comentario.

DONALD C.
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El cliente no dejó un comentario.

Nick G.
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The staff was friendly,courteous and professional.

Tales R.
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El cliente no dejó un comentario.

Sandra C.
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El cliente no dejó un comentario.

Queen L.
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Equipment was not clean and was not well maintained inside was a mess

Widelain C.
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great rental truck for quick work

ARIANA H.
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El cliente no dejó un comentario.

Mitchell A.
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El cliente no dejó un comentario.

reginald B.
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El cliente no dejó un comentario.

Alfonso R.
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Great service

Vital D.
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Please when rent a truck make sure all tires is in good condition and safe.

Wayne L.
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Customer service needs work. When I arrived the lady behind the counter did not acknowledge me even though I was the only one there. She was busy on her cell phone and after I said hello...her response, “not me” and pointed to the other lady who was outside. I then thought she was not an employee until I saw her U-Haul shirt. Not a great start.

John G.
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Everyone is very helpful and i'd only go there for anything i need

Jhonatan C.
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El cliente no dejó un comentario.

Melita Z.
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El cliente no dejó un comentario.

SONIA F.
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The customer service was EXCELLENT! The young lady was very courteous. My only complaint and issue is the vehicle itself. The truck had a smell and the truck wheel/axle needs to be looked by maintenance. The truck drove HORRIBLY.

AQUATIC I.
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El cliente no dejó un comentario.

John L.
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The customer service was professional from start to the finish of my truck rental endeavor. Thank you.

Kenneth B.
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El cliente no dejó un comentario.

Tyler W.
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The office staff was on their phone making personal phone calls instead of trying to help me. Then they proceeded to help someone that showed up after me fill up propane for about 15 minutes before they helped me put the trailer on so that I could leave. The trailer was dinged up and dirty when I received it, then they charged me a $15 cleaner fee that they didn't even tell me about. I didn't notice it until I was reviewing my invoice. Not happy with my experience at all.

Bela K.
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El cliente no dejó un comentario.

Theodore G.
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El cliente no dejó un comentario.

TOMAS D.
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All was good!!

Thomas A.
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those were the most organized/nice people to deal with.so glad we used this location nothing like the unorganized unfriendly ones at the Sample Road Powerline location.

Laura P.
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Great Customer Service!

Tracy B.
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El cliente no dejó un comentario.

Jonathan F.
Clasificación:

The young lady needs to wear her mask correctly, just because it is hooked on your ears and under your chin is not the correct way. Please train employees to wear the mask correctly. The online confirmation doesn't work either. Also if I return the vehicle with more file then I left with, I should be reimbursed for either the file or the mileage. I believe that makes sense. All other service was great. Thank you. And I would like feedback on the gas or mileage refund. Thank you

Christian V.
Clasificación:

The girl who helped us at UHaul Sample RD was awesome. Excellent customer service overall with everything from pickup to drop off. Easy text updates on everything, every step of the way! Thank you!!

Bryant S.
Clasificación:

The person who attached my trailer failed to do it correctly. The hitch fell off when I went over a trail track, putting my equipment At risk of getting damaged and putting my life and my daughters life in possible harms way. Also the taillights didn't work. The worst location I've used.

mary lynn h. | First Impressions |
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Sabrina was outstanding-

Jose C.
Clasificación:

It's quite hidden from Sample Rd when you're driving westward.

John W.
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El cliente no dejó un comentario.

Vanderley A.
Clasificación:

continue like this.

JAMES W.
Clasificación:

El cliente no dejó un comentario.

Dawn H.
Clasificación:

Gabriel Dasilva was very nice and helpful. I had called the 800 number to reschedule my uhaul from from the 1st to the 8th and also from a 2-way to a 1-way and the got ythe first half of the order correct but they still had me booked for a 2-way & there was no available 1-ways so I was NOT very happy so I spent more than I had intended & drove more than I needed because the person who helped me overe the phone screwed up!!!!

MYDELSON C.
Clasificación:

Keep do

Yoselin A.
Clasificación:

El cliente no dejó un comentario.

Brandon F.
Clasificación:

The employee assisting me did not properly wear his mask. His nose and mouth were exposed, and his mask was down near his chin. Also, the employee assigned me a truck that had just arrived that morning. The employee only swept the truck. The cabin was NOT santinzed. I was surprised that the employee did not perform an additional cleaning during COVID-19. Also, a customer entered the office using a paper towel to cover his nose and mouth.

Philip G.
Clasificación:

20 foot truck had real problems making left turns Need a mechanic to look at it

Damian G.
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El cliente no dejó un comentario.

Luis C.
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El cliente no dejó un comentario.

Robert E.
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Everyone I encountered at this location was friendly and knowledgeable. My rental truck was clean and ready when I arrived to pick it up. Upon pick up and return I was in and out in 10 minutes.

Mazen A.
Clasificación:

Tell you girl that rented me the equipment to try and be a little more professional. I said to her this truck has dings and dents all over it. Her smart ass attitude answer to me was they marked it didn't they. With an attitude of I don't give a poop about it. Still haven't forgot the attitude she had. How do u fix an attitude like this. Maz

JAMES C.
Clasificación:

Actually call the day before and actually have the equipment that was reserved weeks before

Mauricio D.
Clasificación:

Size and description of equipment is deceiving. Trailer says 5X9 It does have 9'L but only 51.5"W, that's not 5'. 5' would be 60" and not 51.5". 51.5" equals only 4'3.5", which is not 5'!!!

CHUCK S. | Overall Experience |
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Manager is great. He is really on the ball.

ANTOINE M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

michael m. | First Impressions |
Clasificación:

It was terrible having to bring everything up many flights of stairs. Terrible setup. I'm regretting getting this unit. Parking lot is completely full of trucks hard to find a place to park.

nadine t. | Overall Experience |
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The staff was so helpful and friendly Excellent experience

Rosina L. | First Impressions |
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She was s great helper !

Arthur V. | Overall Experience |
Clasificación:

All good

debra k. | Overall Experience |
Clasificación:

No elevator. Did not like steep xterior stairs. Betwn. exterior & interior (3 flights) Difficult to carry things to store. A ramp would be better to roll a cart. Lights were always off in hallways.

ELIZABETH K. | First Impressions |
Clasificación:

The young ladies at the counter could not have done any better with my rental . .

Dan W. | Overall Experience |
Clasificación:

Vanessa was a lot of help from reserving the truck and space to checking out.

DEON L. | Reservation |
Clasificación:

It is what it was !!!

james h. | Reservation |
Clasificación:

Your employees need to understand the process .If a process has been implement . I had a container from Houston to Pompano Beach being delivered. And the coordination was marginal at best .

CALEB F. | Overall Experience |
Clasificación:

Needed repair, very poor lighting

Maria H. | Overall Experience |
Clasificación:

Friendly staff above my expectations.Thank you for a good service.

NANNETTE J. | Overall Experience |
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I hospitalized and called several times the number and never received a all back. I had a storage unit for several yrs. because they never returned my call they sold my belongings. All my pictures etc

eddie a. | Overall Experience |
Clasificación:

Your prize is cazy

JASON C. | Overall Experience |
Clasificación:

understaffed and long waits

No se han enviado comentarios para esta ubicación.

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