Thanks Sample Road UHAULOsny D.
Customer Reviews for U-Haul Moving & Storage at Sample Rd
Pompano Beach, FL 33064
(E Of Dixie Hwy)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.robert B.
Equipment was well maintained. Looked like all the tires were new. No problems on the journey. The receiving facility and personnel were great. Thanks for an uneventful experience!!Kenneth W.
El cliente no dejó un comentario.Aaron P.
Renting here for over 30 years. It just keeps getting better and better over the years. They are Great people there.. Well done U-Haul ðŸ¤™ðŸ˜ŽðŸ»Gregory A.
El cliente no dejó un comentario.Bruce M.
The staff was very nicePrincess C.
Everything was great but the battery on the truck failed I had a jumpstart it in the steering wheel was crooked and also the airbag light was onKEITH M.
Absolutely Outstanding Very Professional Courteous and FastMiguel C.
Have been renting here for over 30 years. A great store!Gregory A.
El cliente no dejó un comentario.Mauro S.
I drove the truck 15 miles and it require 7.2 gallons to fill the tank before returning. The gauge was at the F when I pickup the truck but after I filled the tank it was more then the F on the gauge. I feel I desire credit for the 22.17 worth of gas I paid for. The employees at that location were rude and unhelpful. You can reach me at 954 946-7230 if you even read this message.steven S.
El cliente no dejó un comentario.Todd F.
El cliente no dejó un comentario.Rebecca A.
El cliente no dejó un comentario.Aaron B.
El cliente no dejó un comentario.Byron B.
Very poor customer service. Several employees walked right by and ignored my presence several times. Seems as though no one wants to do there job. Very disappointing experience.Mark C.
El cliente no dejó un comentario.Neil F.
El cliente no dejó un comentario.WILLIAM H.
El cliente no dejó un comentario.Clovis C. | Overall Experience
El cliente no dejó un comentario.Matt S.
El cliente no dejó un comentario.Jake L.
Have somebody in the office to wait on you when you got thereDavid C.
Moving help Chris and Jessie were fantasticPaul K.
Nothing, customer service was excellent all around from the beginning to the end. 5 star service. ¡Gracias!Fernando F.
They were very nice and the truck was pristine, my experience was excellent and easy after hours drop off!!!Michael E.
El cliente no dejó un comentario.Fortunato L.
El cliente no dejó un comentario.Eveline A.
Staff at location very helpful. Easy check in for truck rental and drop off. Thank you for pleasant experienceKyle V.
El cliente no dejó un comentario.Mary H.
Answer the phonedavid F.
They were amazing! The rep made sure the tires were in perfect shape due to highway travel! Excellent for communicating with the client as to the correct way to do things!! I will be back to this location within a week for another rental great locationSteven W.
I made an appointment to through the website a week before the day of the appointment and when I show up at the location they had no idea about my appointment. They didn't have the hitch. They looked for it and had it delivered to the location. I made an appointment at 7am so that I can get the first service but I had to wait for 3hours. The receptionist was kind rude not so supportive but the young guy at there was really nice and patient and explained the situation (like the web system doesn't know about their inventory etc.) The was the only good thing about it.Yoko F.
Great customer service from your staff in Pompano beach.Elliott M. | First Impressions
El cliente no dejó un comentario.Justin S.
I have to buy the towing 2â€ you can rent formClay M.
I've had the pleasure of working with Tanisha repeatedly, her attitude and professionalism make this location my favorite. As I said , Tanisha always goes above and beyond for me and has made this U-Haul customer very happy ðŸ˜ƒChristopher S.
El cliente no dejó un comentario.Jean J.
All I can say is the people you have working at this store are incredible with handling customer service. It was crazy and phones were ringing off the hook and they handled everything very well. I was there WAY to long, but overall it was a really good experience.AMy L.
Walked in, equipment was ready and the employees had me in and out. What I expected, what I got.Stephen N.
El cliente no dejó un comentario.Alex R.
El cliente no dejó un comentario.Jose F.
Nothing else needs to be improved excellent service from pick up to return.quentin S.
Do not need no improvement our rental went smooth and quick they are very nice and professional we will continue to use them as we need them. Price was good and reasonable thank you for allowing us to rent so we could keep or business going while our van was being fixedJohnny B.
I left some items in the truck including a TV remote control, a black knife. Please call me or email me to see if you have them so I can pick them up - thank you! Adamboudreau@me.com 484.343.2668Adam B.
The workers treat you very niceGloria V.
El cliente no dejó un comentario.George D.
Always enjoy renting from youMichael S.
Have a printer to print out contracts, instead of email because I never received my contract via email.minowche M.
The Jamaican girl is very nice. Thank you ðŸ™Monica M.
I had to stand there for a lengthy period of time while the employee ignored me and worked on something else. She should have either said she was working with another customer and will be with me in a moment, or paused what she was doing and checked me out.MICHAEL M.
Transmission was shot on truck. Horrible to drive.Jonathan B.
Good peopleVictor V.
There was no garbage inside the truck, but it was clear that no one ever cleaned it, not even with a damp cloth. Seats, steering wheel, and everything you touched was dirty and sticky, black from wear and tear and the touch of dirty hands. --146,000 miles of grime. About the mechanics, loose steering wheel having little control over your wheels and driving with a non-responsive steering system. I accepted the truck because I had an urgent commitment and the trip was really short. In these times of pandemic they should be more careful with cleaning.Anibal S.
El cliente no dejó un comentario.Brian B.
El cliente no dejó un comentario.Shannon K.
The truck I was given may need a new transmission or starter. It was stalling upon starting and shifting gearsReinette L.
Does that truck have a 4th gear? I got the feeling I was driving my old man's 1950 Buick Super with the Dyna-flush transmission...KEN O.
El cliente no dejó un comentario.Dwike P. | Overall Experience
Thanks Chris for the professionalism and awesome serviceJesse G.
The agent who booked my uhaul was amazing. I wish i remember his name but he deserve to be rewarded. Very knowledgeable and has superior customer service skills. Thank him for me and thank you uhaul.Nicole A.
El cliente no dejó un comentario.Ann B.
The staff and facility are top notch. The building is just dated, the truck was clean but just beat up, worn down and drives terrible. However, everything was functioning and operational. 2 stars on the truck, 5 stars on the staff, 3 stars on the building. I would continue to use this facility as needed and would recommend to others.Derek S.
Used Uhaul many times, this is the best location. Great office staff.Emma G.
El cliente no dejó un comentario.Yosvani R.
El cliente no dejó un comentario.Charlotte W.
Truck was old but everything worked.Mark D.
The woman at this location called me to yell at me that I did not fill the truck with gas when I returned it. I already know there is a service fee and that you charge extra for your gas fill up and have no problem paying your fee. I don't need to be yelled at and reprimanded for something that I'd gladly pay for, that's a bit too much and unprofessional. I was also told that I forgot a couple shopping carts from my apartment complex which I need and I was yelled at about that. This all happed after working 48 hours straight with a 3 hour nap. She needs lessons on customer service. Please help her, bad attitude.Edward K.
El cliente no dejó un comentario.Glenley F. | First Impressions
El cliente no dejó un comentario.geraldo M.
Great experience.Jeffrey J. | Overall Experience
U-Haul is a dishonest company. I have the contract for a 5x9 open trailer, with the total cost of $28.94. Including trailer, insurance and tax. The agent was right inside the store, looking out at the trailer. He said $18.95 with ramp, $14.95 without. The big sign up behind him also said, "starting at $14.95". I took the 18.95 with ramp. He finished the 10 minutes of typing, downloading my drivers license "into a cell phone"!! and then had me put my credit card into the reader. I came back 20 hours later, returned the trailer. When I got home, I had an email that my credit card was charged $35.??. What a scam! I called the store and they said I needed to call U-Haul. I honestly waited 35 minutes on hold. Then the customer service representative said she could not help! She would forward it up to an executive! What kind of company doesn't honor their contract? Their checkout system is way too long and now to back out on a contract is illegal.alan W.
El cliente no dejó un comentario.Fritz K.
El cliente no dejó un comentario.Eric R.
El cliente no dejó un comentario.geraldo M.
Replace the passenger side mirror. Mirror is cracked and doesn't give a good field of vision. Unable to adjust mirror. Truck pulled to the right really had to drive it other than that it was fine.Barry T.
El cliente no dejó un comentario.JORGE M.
Front desk clerk (Tanesha) was very professional and welcoming. She made the process yuck and easy. I would highly recommend if your in need of a vehicle to help with your moving process!!!Lauri L.
El cliente no dejó un comentario.Bradley F.
El cliente no dejó un comentario.Radjis R.
El cliente no dejó un comentario.geraldo M.
The staff was helpful.Kigen A.
I liked to rent at this place. Vehicle very clean, new car and very quickly to rent.Helio D.
The after hours online check-out was not user friendly.Craig D.
muchas gracias, excelente servicioRicaurte P.
El cliente no dejó un comentario.Edward P.
Excellent customer service!Valarie F.
The general manager was absolutely wonderful! He was working all by himself and handled everything smoothly. I would definitely recommend this Uhaul.ANNE S.
Person who installed the hitch was very professional, nice and Fast ðŸ‘Igor K.
Excellent service. Thank you for a wonderful experience.Matthew H.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.michael B.
This was our drop off location, not our puckup location. Our pickup location was 48th Street in Pompano, and they were subpar. The girl was on the phone with family and did not acknowledge us or help us when we arrived. The facility did not have the equipment we reserved and was unwilling to help us locate said equipment. Further, we were completely unable to contact the store or get someone to answer the phone at that location to ask very important question while we were driving.Debra C.
El cliente no dejó un comentario.Deandrea B.
Give them a perfect rateCharlie T.
The only thing is I tried numerous times to log into the website to extend my contract but was unable. I called several times and waited an excessive amount of time with no answer on the phone. Then it showed up that I needed to speak with general manage. I tried getting ahold of manager to no avail. Very frustratedLISA A.
The lady that was working the desk is the was so professional throughout the whole ordeal she kept me sane.Derek S.
POMPANO EAST samle road location is the BEST !!! However CORPORATION is FAILING with COMMUNICATION unable to talk to anyone for days via chat. Phone nothing. The only way I can have commutation is by physically going to to the store. No one answers corporate number or returns a chat . Very frustratednancy J.
El cliente no dejó un comentario.Soraida G.
Check washer fluid. Over all very helpful and Very Professional. Keep Up the great job.John C.
El cliente no dejó un comentario.Adriana F.
El cliente no dejó un comentario.PEDRO F.
El cliente no dejó un comentario.Donald S.
We arrived just before closing time...the young lady agent on duty was very helpful and stayed past 7 PM to be sure everything was taken care of before we left to return home,Kay M. | First Impressions
Sabrina was outstanding-mary lynn h. | First Impressions
It was terrible having to bring everything up many flights of stairs. Terrible setup. I'm regretting getting this unit. Parking lot is completely full of trucks hard to find a place to park.michael m. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!