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Ainsley M | Overall ExperienceSelf Storage Units in Plano, TX, 75023
U-Haul Moving & Storage en Alma-Plano
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U-Haul Moving & Storage of Plano Allen
3901 N Central Expy, Plano, TX 75023 View Available Units1.0 miles from this location -
U-Haul Moving & Storage of Plano
4101 W Plano Pkwy, Plano, TX 75093 View Available Units3.8 miles from this location -
U-Haul Moving & Storage of East Plano
1100 Los Rios, Plano, TX 75074 View Available Units4.1 miles from this location -
U-Haul Moving & Storage of North Plano
2560 Kathryn Ln, Plano, TX 75025 View Available Units5.7 miles from this location
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- 4.5 es la calificación promedio de clientes
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Rented a truck advertised at around $20 for 4 hours. I initially rented storage online, but told them I didn’t want it when I saw it was too small. The girl there told me “7-10 days” until I get refund. I had truck for 4 hours. It didn’t have dolly I paid for, which wasn’t a big deal. I topped off tank less than a mile from drop off, so tank was full. Altogether, they charged me over $60. They then took a storage rental payment after I CANCELLED storage. This is in addition to the initial payment which I refunded(but have not yet received. I’ve spent around 150 for a four hour box truck rental. Manager issued refund, but expressed zero regrets for screwing me and my bank account. Still waiting on both storage refunds having never rented from them. Inconsiderate, unthinking and unprofessional. Use another location
Tim D | Overall ExperienceAlways use U-Haul for all my moving needs as recommended to friends and family which use it also I only have one concern about this last move. It chose there’s two charges. They were supposed to be one charge and then actually zero charge for that for that month other than I paid for storage insurance. If you could let me know why those charges are still on my account please let me know
Larry K | Overall ExperienceExcellent service!
Constance C | Online Move InGreat place to Storage your items
MICHAEL S | First ImpressionsAccess to enter is a complicated process.
Cardboard P | Overall ExperienceI was shocked at the first month free. It could not have come at a better time for us. I am so so grateful! Thank you thank you thank you thank you thank you thank you thank you thank you thank you and may God bless U-Haul!
Celest H | First ImpressionsI highly recommend this place. The staff were always helpful. The facility was always safe, secure, and clean. When I moved 500 miles away I was comfortable leaving everything in the storage unit until I had room and time to move it. Thank you for all your help.
Ken M | Overall ExperienceTroy was very helpful and accommodating!
Winston J | First ImpressionsMy experience this time wasn't very pleasant with uhaul truck rental and storage. I had to drive out of my way to pickup a truck which delayed my moving process. I was given wrong info via phone to access my storage so had to wait another day before accessing my storage unit. But when I got there the storage was full of another tenants items so instead of waiting after the worker said it would take about 20 minutes to clean out I just got another storage. I was cool with that but the fact that no kind of discount was offered from storage for my ongoing troubles.
Latonya J | First ImpressionsThis was my first experience with public storage and overall it was fine. They did seem to have problems getting billing correct some times. The lighting by space#2901 was not the best.
bonita r | Overall ExperienceStaff is fantastic!
katherine b | Overall ExperiencePlease consider adding better lighting. It’s very difficult to safely climb around a storage with insufficient lighting. In fact, it could be dangerous!
caroline b | Overall ExperienceThe guy at the counter working on June 12 working the evening shift was really helpful. I usually don’t like going to uhual because I have never had a good experience with their workers. This guy was super helpful and even went out of his way to show me some helpful info.
Cord M | Online Move In